We visited Hays Travel, Coleraine, yesterday and were warmly greeted by Lewis. He was extremely helpful, patient, thorough, and knowledgeable, and he made choosing a suitable 2027 holiday destination... Voir plus
L'entreprise a répondu
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Maia was helpful knowledgeable and polite. She was quick to recognise our needs and to provide us with possible holidays.
Very honestly lady named Andrea answered the phone of which I made !! From start to finish about times of flights etc !Very pleasant and thorough! First class experience!
L'entreprise a répondu
Maia in the Coleraine branch was fantastic. Very informed, friendly and we booked two separate holidays at the same time and she handled all our queries with professionalism and ease. We in no way fel... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
23 Kingsgate Street, BT52 1LB, Coleraine, Royaume-Uni
- 02870878548
4,9
Excellent
875 avis
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Helpful staff
Maia was helpful knowledgeable and polite. She was quick to recognise our needs and to provide us with possible holidays.
11 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Very honestly lady named Andrea…
Very honestly lady named Andrea answered the phone of which I made !! From start to finish about times of flights etc !Very pleasant and thorough! First class experience!
9 août 2026
Réponse de Hays Travel - Coleraine
Thankyou for the positive feedback Samuel. Was a pleasure to help you get sorted for your trip. Hope you have a lovely time away.
Thomas who dealt with us went through…
Thomas who dealt with us went through the details of the holiday with us and nothing was a bother for him.
2 août 2026
Réponse de Hays Travel - Coleraine
It was my pleasure. Thank you for booking with me and I hope I can help you again in the future.
Lovely young man greeted us and dealt…
Lovely young man greeted us and dealt with our enquiry. Rang us back after sourcing our needs and we booked our holiday to Capetown.
All in all a great customer service.
30 juillet 2026
Réponse de Hays Travel - Coleraine
Thank you for taking time to review the service you received. I really appreciate it. Call me if you have any questions.
Thomas was very pleasant and helpful
Thomas was very pleasant and helpful. I've always had excellent service in Hays.
4 août 2026
Réponse de Hays Travel - Coleraine
Thank you for your continued custom over the years. We really appreciate it.
Totally satisfied.
We visited Hays Travel, Coleraine, yesterday and were warmly greeted by Lewis. He was extremely helpful, patient, thorough, and knowledgeable, and he made choosing a suitable 2027 holiday destination to match our budget an absolute pleasure. We could not speak highly enough of Lewis or of his colleague Michael. Thanks to them our experience in store was great and we look forward to our holiday in the Algarve next Summer.
2 août 2026
Réponse de Hays Travel - Coleraine
Thank you for the lovely review, it means a great deal to me. So pleased I was able to find you a suitable holiday and hope I can help you again in the future.
Réponse de Hays Travel - Coleraine
Thank you for trusting us and the great 5* review. We really hope you to see you again in Coleraine.
Réponse de Hays Travel - Coleraine
Thank you for taking the time to complete the review. I really appreciate the feedback and you booking with me.
Our cruise booking was done quickly and…
Our cruise booking was done quickly and efficiently
30 juillet 2026
Réponse de Hays Travel - Coleraine
Thank you for the lovely review. I;m pleased we were able to get you booked. Do let me know if I can help with anything else or you have any questions.
Andrea was exceptional,made everything…
Andrea was exceptional,made everything so easy,wouldn’t hesitate to recommend Hayes Travel.
31 juillet 2026
Réponse de Hays Travel - Coleraine
Thankyou so much for the positive feedback. It was my pleasure helping you choose your cruise.
The best place in coleraine to book a holiday -
Andrea very helpful -- she always goes above and beyond with her customer service - the atmosphere in the shop is so welcoming - i recommend this shop to everyone as you will not be disappointed with your holiday --
19 juillet 2026
Réponse de Hays Travel - Coleraine
Thankyou Sheree for your lovely feedback. It's always a pleasure to get you booked on your dream trips! Look forward to seeing you again in branch.
Quick response from everyone
Quick response from everyone, got exactly what I wanted for the price I was happy with. Second year booking with the Coleraine shop and no complaints. When I was in-store the staff interact with the son which is a massive thing I like him to get involved with everything.
19 juillet 2026
Réponse de Hays Travel - Coleraine
Thankyou for your positive feedback. It was a pleasure, as always, to get your holiday booked for you and to meet your lovely little boy.
Knowledgeable staff
Knowledgeable staff suggesting different trips and answering questions about connections and times
26 juillet 2026
Réponse de Hays Travel - Coleraine
Thank you for taking the time to send us this lovely feedback. We really do appreciate it and are so glad to have had you in store with us.
The staff where very good in helping us…
The staff where very good in helping us picking our holiday
25 juillet 2026
Réponse de Hays Travel - Coleraine
Thank you for trusting us with your holiday needs and we are so glad we helped you pick the perfect holiday
Always extremely professional
Always extremely professional. They listen to your requests and try to fulfil them as much as possible. Always friendly and helpful. Highly recommend.
23 juillet 2026
Réponse de Hays Travel - Coleraine
Thankyou for your positive feedback. It is our pleasure to help you find your next holiday. Look forward to helping you in the future.
Réponse de Hays Travel - Coleraine
Thank you for your kind words, it was our pleasure.
The staff where very honest and helpful…
The staff where very honest and helpful really nice to talk and everything was do with ease and the booking service was excellent a great alround service provided with would recommend hayes travel to anyone.
8 juillet 2026
Réponse de Hays Travel - Coleraine
Thankyou for the lovely review. It was my pleasure to help you get your holiday booked. Look forward to dealing with you again in the future.
The young man who helped Michael and I…
The young man who helped Michael and I with our booking was very efficient and interested in our trip.
14 juillet 2026
Réponse de Hays Travel - Coleraine
Thank you for the lovely review. It was nice to meet you and hope to see you again soon.
Very helpful and knowledgeable.
22 avril 2026
Réponse de Hays Travel - Coleraine
Thank you for booking with me and for the lovely review.
As Always at Hays Travel.
Friendly instantly efficient service. I was offered a cup of tea/coffee at the outset and everything was checked step by step during the booking process.
First rate.
5 juillet 2026
Réponse de Hays Travel - Coleraine
Thankyou for the 5* review. Was a pleasure to help you choose your holiday.
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