Booked our second holiday yesterday. Just waiting for confirmation about booking because of the request for a wet room and other facilities specially for our needs. All enquiries and requests met with... Voir plus
L'entreprise a répondu
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Booked our second holiday yesterday. Just waiting for confirmation about booking because of the request for a wet room and other facilities specially for our needs. All enquiries and requests met with... Voir plus
L'entreprise a répondu
I was impressed from the beginning by the staff's eagerness to deal with me in a rapid, but relaxed and friendly manner. I felt calm and confident that I was getting what I wanted, even when I reali... Voir plus
L'entreprise a répondu
Iv been using hays travel for a long time now always happy to help find the perfect holiday to suit your needs.. Katie was amazing explaining everything to us very helpful definitely be using them aga... Voir plus
L'entreprise a répondu
The agent who took our booking, Sonia, was very informed about our destination of Guernsey and extremely helpful in aiding us to make decisions about our plans. She was very cheerful and friendly an... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
4 Smithford Way, CV1 1FX, Coventry, Royaume-Uni
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Lovely helpful staff very knowledgeable and helpful makes booking and understanding the holiday procedure very simple

Réponse de Hays Travel - Coventry
Chloe was very professional and helpful in everything we required for our holiday

Réponse de Hays Travel - Coventry

Réponse de Hays Travel - Coventry
I was impressed from the beginning by the staff's eagerness to deal with me in a rapid, but relaxed and friendly manner.
I felt calm and confident that I was getting what I wanted, even when I realised that I had not thought through sensibly the mechanics of making the payment. What could have been embarrassing remained amicable and supportive, a delightful experience.

Réponse de Hays Travel - Coventry
Very helpful service and worked hard to provide us with a good holiday package, very friendly staff.

Réponse de Hays Travel - Coventry

Réponse de Hays Travel - Coventry

Réponse de Hays Travel - Coventry
I will always book my holidays with Hays. I have used them 5 times now and the process is always easy and faultless.
The amazing staff are a great help.
Highly recommended.

Réponse de Hays Travel - Coventry
We only ever use Hayes always get good service thanks to Sonia for finding us a holiday again .

Réponse de Hays Travel - Coventry

Réponse de Hays Travel - Coventry
Booked our second holiday yesterday. Just waiting for confirmation about booking because of the request for a wet room and other facilities specially for our needs. All enquiries and requests met with understanding and a smile for a family group holiday. Changing dates a few times not a problem. Thank you Rachel

Réponse de Hays Travel - Coventry
Staff were very polite and helpful. I am going to Spain first time for 25 years ago. I am a pleased customer. Will be booking again. Thank you

Réponse de Hays Travel - Coventry
Both Sonia and Katie were really helpful as we had a slightly complicated itinerary in mind but nothing was too much trouble. The time was taken to sort the little details and communication was excellent.

Réponse de Hays Travel - Coventry
Have booked with Hays for several years and always had a good experience from all staff especially from Rachael she never rushes us and always makes sure she finds something that we have requested always a joy to visit hays

Réponse de Hays Travel - Coventry
Excellent service from Sonia sorted us a great holiday

Réponse de Hays Travel - Coventry
Iv been using hays travel for a long time now always happy to help find the perfect holiday to suit your needs.. Katie was amazing explaining everything to us very helpful definitely be using them again

Réponse de Hays Travel - Coventry
Your assistant Katy was polite, helpful, professional and patient whilst dealing with us. Couldn't ask for more!

Réponse de Hays Travel - Coventry
Rachel, was absolutely fantastic, her knowledge of the product she was selling was excellent, she answered all our questions and queries, she couldn't do enough for us. Highly recommend speaking to Rachel for your holiday bookings.

Réponse de Hays Travel - Coventry
Very helpful as was a complicated booking because of the age ranges,mobility and dietary needs.

Réponse de Hays Travel - Coventry
I always get amazing service at your Coventry branch….the staff are so friendly-they know be by name now,they always find me the best deals.

Réponse de Hays Travel - Coventry
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