Hays Travel - Exeter St Thomas Avis 

808
TrustScore 5 sur 5

4,9

14 St Thomas Centre Cowick Street, EX4 1DG Exeter, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service as always from Laura. Even though the Cruise ship was virtually full, she managed to find us two balcony rooms which suited our requirements.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very helpful and friendly as always. Georgia was great nothing is to much trouble for her or any of the team ,always a pleasure to visit St Thomas Branch.

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the moment l went into your St. Thomas Exeter branch l was looked after by Hayley. Icsaw an advertisement kn the window and thought that it was a good deal but just an idea to discuss with my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Esme and the girls from your Cowick Street branch in Exeter went above and beyond in their efforts to make our trip to Bali happen . It was all hands to the pumps they are a credit to your firm

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 14 St Thomas Centre Cowick Street, EX4 1DG, Exeter, Royaume-Uni

  • 01392 202066

4,9

Excellent

TrustScore 5 sur 5

808 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(808)

120 261 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful and friendly as always

Very helpful and friendly as always. Georgia was great nothing is to much trouble for her or any of the team ,always a pleasure to visit St Thomas Branch.

9 juillet 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

MRS ANN AVERY,

Thank you for your wonderful review! We are so pleased to hear that our team provided such helpful and friendly service. We always aim for our customers to have a pleasant experience when visiting us.

Kind Regards
Hays Travel exeter

Noté 5 sur 5 étoiles

Always so friendly and helpful

Always so friendly and helpful. Trustworthy they know what they are talking about

8 juillet 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

Thank you for your lovely review :) -Hays Travel Exeter

Noté 5 sur 5 étoiles

Esme and the girls from your Cowick…

Esme and the girls from your Cowick Street branch in Exeter went above and beyond in their efforts to make our trip to Bali happen . It was all hands to the pumps they are a credit to your firm

28 juin 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

Hi Tina, thank you for your kind review! It was lovely meeting you both and I look forward to booking your next adventure! Esme:)

Noté 5 sur 5 étoiles

Excellent (and patient!) service from…

Excellent (and patient!) service from Laura in Exeter branch.
We rarely book anything without using her personal and efficient assistance.

2 juillet 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

Thank you for your lovely review, it is always a pleasure to book your holidays :) - Laura

Noté 5 sur 5 étoiles

Great service by Laura perfectly tailored

Great service perfectly tailored. Laura helped immensely with ideas and suggestions. A bucket list trip, something we're looking forward to.

2 juillet 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

Thank you for taking the time to write a lovely review, always a pleasure to book your holidays :) -Laura

Noté 1 sur 5 étoiles

They know nothing.

Hardly worth paying the extra for someone else to navigate a website for me.

I wanted the advice of a professional but everything they promised about my holiday was a lie. Something something never trust a salesman.

Edit: lol at the reply. I came to the branch and literally said "I can't find anywhere to go for a good holiday, recommend somewhere." I expected to get the benefit of someone in the industry but no. For example: I wanted somewhere we could swim. The hotel recommended does not have a suitable beach for swimming for some distance. Also this is the copy pasted response from the negative Google review I already left but you INVITED ME to leave a trustpilot review as well, what were you expecting?

18 janvier 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

Sorry to hear you were disppointed with your holiday to Cyprus, we recognise your frustration. However, upon visiting our branch and looking at various hotels, you decided to book the hotel you had previously looked at online before coming in to the branch. All details were read through and confirmed with yourself prior to booking. We always strive to provide accurate information based on our customers requirements.
We hope this does not deter you from booking with Hays Travel in the future.

Noté 5 sur 5 étoiles

Excellent service as always from Laura

Excellent service as always from Laura. Even though the Cruise ship was virtually full, she managed to find us two balcony rooms which suited our requirements.

27 juin 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

Thank you for your kind review, it is always a pleasure booking your holidays :) -Laura

Noté 5 sur 5 étoiles

Theresa was helpful

Theresa was helpful, very informative and nothing to much trouble.

26 juin 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

Thank you for your kind review, it was a pleasure to book your holiday :) - Theresa

Noté 5 sur 5 étoiles

Best holidays

Have been using Laura at Hayes for many years. They understand what we like and go the extra mile to ensure we have the best holiday.

26 juin 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

Thankyou for taking the time to leave me a lovely review, it's always my pleasure to assist you getting your holidays booked :) Laura

Noté 5 sur 5 étoiles

Everything was dealt with very…

Everything was dealt with very efficiently and promptly!

22 juin 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

Thankyou for taking the time to leave me a lovely review, it was my pleasure to help you get your holiday booked :) Laura

Noté 5 sur 5 étoiles

Extremely helpful and capable

Extremely helpful and capable - talked us through and explained everything making sure we received exactly what we wanted.

14 juin 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

Thankyou for taking the time to leave a lovely review, it was my pleasure to help you get your holiday booked. Kelly :)

Noté 4 sur 5 étoiles

Great service

Great service. Very efficient. Bit disappointed with price increase only a day later.

18 juin 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

Hi Michelle, thankyou for leaving me a review about being efficient and great service :) Apologies the price increased ever so slightly, unfortunately prices can fluctuate until the booking is locked in with a deposit, glad we got it sorted for you . Laura :)

Noté 5 sur 5 étoiles

Excellent staff

I cannot fault your Cowick Street branch the two members of your staff, Hayley and Kelly do wonderful getting the right holiday for my husband and I as my husband suffers with Parkinson’s

11 juin 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

Thank you for your lovely comment! Always a pleasure to book your Holiday :) - Kelly

Noté 5 sur 5 étoiles

Laura was very helpful as we had…

Laura was very helpful as we had decided to cancel a cruise and change it to a holiday on Lanzarote. All quickly and efficiently sorted for us.

12 juin 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

Hi, Barbara, thank you for your kind review, it was my pleasure, happy we got your holiday sorted :)
Laura

Noté 5 sur 5 étoiles

Staff at Hayes Exeter helped when po…

Staff at Hayes Exeter helped when po cancel my trip will certainly be using them again
Holiday just not long enough

12 juin 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

Hi Michaela, it was my pleasure to help! Really happy you have enjoyed your cruise :)
Kelly

Noté 5 sur 5 étoiles

Teresa was very attentive to our needs

Teresa was very attentive to our needs. Nothing was too much trouble even comparing different holiday destinations. Able to give me an up grade at my chosen hotel

11 juin 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

Hi Debbie, thank you for your kind review, happy we got you the holiday you wanted.
Theresa :)

Noté 5 sur 5 étoiles

Very polite and helpful made the…

Very polite and helpful made the experience a pleasure. It was lovely to see my wife excited for the upcoming holiday. Many thanks

11 juin 2026
Logo de Hays Travel - Exeter St Thomas

Réponse de Hays Travel - Exeter St Thomas

thank you for your kind comment, have a great holiday! :) Teresa

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus