Excellent experience…Storm is outstanding in handling all my bookings . Extensive knowledge and attention to detail should be mentioned. A superbly managed branch…and everyone is very friendly an... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Excellent service at Ferndown branch with Jess, always happy to help, goes to great lengths to make sure your holiday is the best! Very thorough in explaining everything concerning your holiday and gi... Voir plus
L'entreprise a répondu
Jessica,,the trainee travel consultant was absolutely brilliant..She explained everything to me so clearly and precise. Jessica will be a great attribute to Hays Travel..I am one happy customer Thank... Voir plus
L'entreprise a répondu
This involved changing of bookings on board Cunard, for which Cunard required authorisation from Hays Ferndown. This was provided seamlessly and immediately, enabling us to progress with revised plans... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
11 Pennys Walk, BH22 9TH, Ferndown, Royaume-Uni
- 01202 891616
4,9
Excellent
820 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Really pleased Jessica was very helpful…
Really pleased Jessica was very helpful and thorough meeting our needs
6 août 2026
Réponse de Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
Excellent experience…Storm is…
Excellent experience…Storm is outstanding in handling all my bookings . Extensive knowledge and attention to detail should be mentioned.
A superbly managed branch…and everyone is very friendly and always prepared to go the extra mile!
Could anyone ask for more?
Well done Ferndown.
1 août 2026
Réponse de Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
Excellent service at Ferndown branch…
Excellent service at Ferndown branch with Jess, always happy to help, goes to great lengths to make sure your holiday is the best! Very thorough in explaining everything concerning your holiday and giving you the best value
3 août 2026
Réponse de Hays Travel - Ferndown
Thank you so much for your very kind review. I hope you have a lovely holiday - Jess :)
Réponse de Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
Jessica,,the trainee travel consultant…
Jessica,,the trainee travel consultant was absolutely brilliant..She explained everything to me so clearly and precise. Jessica will be a great attribute to Hays Travel..I am one happy customer Thankyou ...
30 juillet 2026
Réponse de Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
Réponse de Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
They were very helpful in finding the…perfect holiday
They were very helpful in finding the perfect holiday.
Nothing was to much trouble.
30 juillet 2026
Réponse de Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
Jodie was very helpful with a friendly…
Jodie was very helpful with a friendly personality. Her experience ensured we were able to book the cruise we wanted at a price we could afford
25 juillet 2026
Réponse de Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you :)
Jodie was well informed
Jodie was well informed , quick , efficient and very pleasant.😁
24 juillet 2026
Réponse de Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :)
Happy experience
We were treated with respect and they did everything to get us exactly what we wanted. Giving us all the information we needed. Nothing was too much trouble so came away very happy.
22 juillet 2026
Réponse de Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :) Glad we manage to find you a lovely cruise :)
Always book cruises through Ferndown…
Always book cruises through Ferndown Hays, very helpful and obliging.
14 juillet 2026
Réponse de Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you
Réponse de Hays Travel - Ferndown
Thank you for your kind review, we are always pleased to help you
Always great service at HayesFerndown
Always great service at HayesFerndown. Jodie was super helpful, professional and knowledgeable. First class- thank you!
14 juillet 2026
Réponse de Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :)
Fast efficient booking
Jodie made booking this exciting safari cruise so easy.
Thank you
11 juillet 2026
Réponse de Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :)
Réponse de Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :)
Réponse de Hays Travel - Ferndown
Thank you for your kind comments and for booking with us :)
Easy booking. We had the full attention of Loraine…
We had the full attention of a very pleasant young lady, Loraine, who was extremely helpful and answered all our queries. Everything booked very smoothly. Nice to know we have a contact who is situated locally.
7 juillet 2026
Réponse de Hays Travel - Ferndown
Thank you so much for the lovely review. Hope you are looking forward to your holiday :)
Personal service
Talking with an agent gives personal service and after booking, you know there is nothing more to do as they look after everything.
25 juin 2026
Réponse de Hays Travel - Ferndown
Thank you so much for the lovely review. Hope you are looking forward to your holiday :)
Friendly knowledgeable easy to talk to…
Friendly knowledgeable easy to talk to made the whole process problem free
Thanks
28 juin 2026
Réponse de Hays Travel - Ferndown
Thank you so much for the lovely review. Hope you are looking forward to your holiday :)
Réponse de Hays Travel - Ferndown
Thank you so much for the lovely review. Hope you are looking forward to your holiday :)
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