From my first email inquiry to sitting in the office booking my trip, I was served by a young lady who listened to my questions, treated with kindness & respect, had every step explained thoroughly an... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The booking agents really tried her best to get me the most cost effective deal for a single traveller. So much appreciated.
L'entreprise a répondu
Friendly , welcoming and very professional travel branch ! Nothing is too much trouble. The travel consultant, Megan , listened to my wants, and delivered! All booked. Lisa helped the followin... Voir plus
L'entreprise a répondu
Tierney who is a first year apprentice has arranged our dream holiday to Australia, Singapore and Thailand . She listened with patience to our wishes and helped put together our trip. We are so plea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
11 Market Parade, PO9 1PY, Havant, Royaume-Uni
- 023 9247 0722
4,9
Excellent
513 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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They know me in the branch
They know me in the branch. I don't usually have to give them my name!
28 juillet 2026
Réponse de Hays Travel - Havant
We are so glad to hear that you have such a familiar and comfortable experience with us. We appreciate your feedback.
Kind Regards
Hays Travel Havant
The lady we dealt with was outstanding…
The lady we dealt with was outstanding and so helpful, it was a really personal touch and a really good experience.
2 août 2026
Réponse de Hays Travel - Havant
Thank you so much for your lovely words.We really appreciate your feedback.
Thank you for your excellent service…
Thank you for your excellent service and attention to detail. Meghan and Emma went out of their way to help.
18 juillet 2026
Réponse de Hays Travel - Havant
Thank you so much for your lovely feedback.We will be sure to let them both know your lovely comment.
Holiday 2027
The booking agents really tried her best to get me the most cost effective deal for a single traveller. So much appreciated.
20 juillet 2026
Réponse de Hays Travel - Havant
Hi Tracey, we are so glad you had a great experience in branch and we can't wait to help you book your next one! We will pass these lovely words over to Lisa.
Réponse de Hays Travel - Havant
Thank you so much for your kind review - we will ensure that this is passed onto Lisa.
We are so glad she was able to help you and hope you have a lovely time away!
You can't go wrong with Hays Travel in your corner, it's not possible
From my first email inquiry to sitting in the office booking my trip, I was served by a young lady who listened to my questions, treated with kindness & respect, had every step explained thoroughly and taken through the booking (& paying) process with plenty of assurance. I, WILL, definitely be using Hays for all my travels in future.
20 juillet 2026
Réponse de Hays Travel - Havant
Jane Hoedemaker,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience from your initial inquiry right through to booking your trip. We truly appreciate your kind words and look forward to assisting you with all your future travel plans.
Kind Regards
Hays Travel Havant
Emma was very knowledgeable and…
Emma, @ Havant branch, was very knowledgeable and attentive. Made for a very pleasurable booking experience. Would highly recommend Hays based on our experience.
14 juillet 2026
Réponse de Hays Travel - Havant
Hi Alison,
Thank you so much for your kind review, we are so glad you had a pleasurable booking experience! We look forward to welcoming you back in store.
Hays Havant
Always helpful and remember you
3 juillet 2026
Réponse de Hays Travel - Havant
Hi Chris,
Thank you for your kind review! We look forward to booking your next holiday.
Hays Havant
Very professional & great customer…
Very professional & great customer service from Tierney
8 juillet 2026
Réponse de Hays Travel - Havant
Thanks so much for your kind words!
We're delighted to hear you had such a positive experience with Tierney. We'll be sure to pass along your feedback.
We truly appreciate your support and we hope to see you again!
We had no trouble booking our cruise…
We had no trouble booking our cruise hays was very helpful
28 juin 2026
Réponse de Hays Travel - Havant
Hi, thank you so much for your kind review and we look forward to helping you book your next one!
Friendly
Friendly , welcoming and very professional travel branch !
Nothing is too much trouble.
The travel consultant, Megan , listened to my wants, and delivered!
All booked. Lisa helped the following day to complete the booking.
Thank you 🤩
2 juillet 2026
Réponse de Hays Travel - Havant
Thank you so much for your lovely feedback..WE will make sure to pass your kind words on.
Excellent service been travelling with…
Excellent service been travelling with you for many years and never had a problem
25 juin 2026
Réponse de Hays Travel - Havant
Thank you for your lovely feedback.
We have booked all our cruises with…
We have booked all our cruises with hays always helpful
1 juillet 2026
Réponse de Hays Travel - Havant
Thank you so much,for your lovely feedback.
Very helpfull and understanding
Very helpfull and understanding. Endless patience and very polite.
1 juillet 2026
Réponse de Hays Travel - Havant
Thank you so much for your lovely feedback.
Very much felt we were valued regular…
Very much felt we were valued regular customers, welcomed back to book another holiday. Very personal service, nothing too much trouble.
26 juin 2026
Réponse de Hays Travel - Havant
Thank you so much for your kind review and glad you received excellent service! We look forward to welcoming you back in branch!
The lady I see was absolutely…brilliant
The lady I see was absolutely brilliant,I went in on the Friday said I was just inquiring , she went though everything, I said I'll pop back, she rung on the Monday asking if I needed to know anything else, I went down and see her she went though everything again for me , nothing was to much trouble,
23 juin 2026
Réponse de Hays Travel - Havant
Hi Wendy,
Thank you so much for your kind review and we will be sure to pass your comments on!
Staff are always friendly and helpful
Staff are always friendly and helpful. Lisa sorted our holiday for us no problem
19 juin 2026
Réponse de Hays Travel - Havant
Mr Horswill,
We're so glad we could help sort out your holiday. Thank you for your kind review!
Kind Regards
Hays Travel
Excellent service from start to finish
Excellent service from start to finish. Lovely experience booking our holiday to Ireland. Such helpful staff and prompt emails
19 juin 2026
Réponse de Hays Travel - Havant
Hi Lynda
Thank you so much for your kind review and glad you found our staff helpful.
We look forward to booking you more holidays in the future.
The right cruise for us
Told Lilly what we wanted and when we wanted it and she came up with the right cruise for us.
Have used Hayes before never disappointed
16 juin 2026
Réponse de Hays Travel - Havant
Hi Susan,
Thank you so much for your kind feedback, we will be sure to pass this onto Lilly. We look forward to booking your next holiday.
Lisa at Havant was fantastic
Lisa at Havant was fantastic. She was honest and explained everything in detail. There was no pressure to book a holiday which made me go back and book it.
14 juin 2026
Réponse de Hays Travel - Havant
Thank you Lisa,for your lovely feedback.
We are so glad that Lisa helped you booking your Cruise.We will pass your feedback on to Lisa.
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