An absolutely seamless process booking with John and Tracey Ann. They were so helpful in getting our holiday booked for pur 20th wedding anniversary 🙌
Établissement
Changer d'établissementPersonal Travel Consultant John Hernan, ML1 Motherwell, GB
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Well what can I say???? Another 2 Holidays Booked Via John & Tracey Anne @ Hays Travel First Class Service As Always Very Helpful & Always Has Time To Answer Questions 1000% Definitely Recommend... Voir plus
L'entreprise a répondu
John and Tracey were amazing booking our family cruise. We required two disabled rooms as our twins are both in wheelchairs nothing was an issue and got us a great deal. Communication was excellent. T... Voir plus
L'entreprise a répondu
5* experience as always. Won't go else where now. Always the best prices and customer service. This is my 4th or 5th holiday and every time has been amazing. Very personal and polite. We even get xmas... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Personal Travel Consultant John Hernan, ML1, Motherwell, Royaume-Uni
- 1698616054
4,9
Excellent
124 avis
Demande des avis aux clients
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An absolutely seamless process booking…
An absolutely seamless process booking with John and Tracey Ann. They were so helpful in getting our holiday booked for pur 20th wedding anniversary 🙌
7 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
John was so helpfull he made the booking…
Jon was so helpfull he made the booking experience so easy and explained derails
30 juin 2026
Réponse de Hays Travel - John Hernan
Thank you so much for your review, we always appreciate customers taking the time to leave us a review.
John and Tracey Ann xx
Perfect and effortless!
Perfect and effortless!
Our go to for every holiday.
Nothing is ever an issue!
Would give more than 5 stars if I could!
30 juin 2026
Brilliant customer service
Brilliant customer service. Very helpfull and responded quickly.. 👏
20 juin 2026
Réponse de Hays Travel - John Hernan
Hi Robert
Thank you so much for this lovely review, we always appreciate it when people take the time to leave a review as it helps our small business.
John and Tracey Ann xx
This is my 2nd holiday booked by John…
This is my 2nd holiday booked by John and Tracey, got a very good deal 👍 very good with communication
10 juin 2026
Réponse de Hays Travel - John Hernan
Hi Lisa
Thank you so much for taking the time to leave this lovely review.
It was a pleasure once again finding you a holiday at a price that suited you.
Take care and thank you once again.
Tracey Ann xx
Amazing experience getting our family…
Amazing experience getting our family holiday booked in again. So so so helpful and polite. Some of the best people to book a holiday with. Never let us down. Couldn’t be more grateful☺️
12 mai 2026
Réponse de Hays Travel - John Hernan
Hi Kian
Thank you for taking the time to write this lovely review, we really appreciate it.
Have a great holiday when it comes.
John and Tracey Ann xx
Well what can I say???
Well what can I say???? Another 2 Holidays Booked Via John & Tracey Anne @ Hays Travel
First Class Service As Always
Very Helpful & Always Has Time To Answer Questions
1000% Definitely Recommend 👍👌👍👌👍👌
10 janvier 2026
Avis spontané
Réponse de Hays Travel - John Hernan
Well what can we say Ian???, another amazing review from one of our amazing regular customers! and to top it all you are now considering a cruise!!
Thank you once again for trusting us to arrange your family's holidays, it's always a pleasure.
John and Tracey Ann xx
Absolutely amazing
Absolutely amazing. So easy to communicate and book with. The best prices. The whole process has been so smooth
29 avril 2026
Réponse de Hays Travel - John Hernan
Hi Lisa
Thank for taking the time to leave this lovely review, we really do appreciate it.
John and Tracey Ann xx
Excellent service!
Very quick reply. Concise information. Very helpful.
Booked holiday. Very good service!
22 avril 2026
Always so helpful and knowledgeable
Always so helpful and knowledgeable. Nothing is ever too much trouble for them.
16 avril 2026
One of the easiest and bestest…
One of the easiest and bestest experiences booking a holiday, made to feel and ease and secure
27 mars 2026
Réponse de Hays Travel - John Hernan
Hi Chantal
Thank you for this review, it was a pleasure getting your cruise for you and the kids, you will love it.
Regards,
John
Stress free holiday booking.
This is our second holiday booked through John and tracey and they make the experience so easy and manageable they keep in regular contact and send reminders for when plane bookings and tickets availability, when looking for holidays I always message these first.
24 mars 2026
Réponse de Hays Travel - John Hernan
Hi Calley
Thank you so much for this lovely review, it's always a pleasure booking your holidays.
We love it when nice people like you take the time to leave us a review, thank you once again.
Tracey Ann xx
The only people you need to book your holidays
I don’t think I will ever book a holiday without John and Tracey again. I think yesterday was the 5th holiday they have now helped me with. Their advice, quick responses, knowledge and friendly approach to their customers is unmatched anywhere else.
Thank you for always giving us an A* service.
18 mars 2026
Réponse de Hays Travel - John Hernan
Hi Liz
You are a star, thank you so much for your support as always.
It is a pleasure assisting you and making sure we get the right holiday for you at the right price.
Looking forward to booking your 6th holiday with us! 😀
John and Tracey Ann xx
5* experience as always
5* experience as always. Won't go else where now. Always the best prices and customer service. This is my 4th or 5th holiday and every time has been amazing. Very personal and polite. We even get xmas cards! Amazing 👏 highly recommended
15 mars 2026
Réponse de Hays Travel - John Hernan
Hi Danni
Thank you so much for taking the time to provide us with another amazing review.
It's always a pleasure booking your holidays and long may this continue!
Thank you once again Danni.
John and Tracey Ann xx
Nothing is a bother to them
2 mars 2026
Réponse de Hays Travel - John Hernan
We appreciate you sharing your kind comments; we are always available to assist you in any way that we possibly can!
John & Tracy Anne Hernan what a team …
John & Tracy Anne Hernan what a team great advisors with a vast knowledge of the travel industry
I am delighted to have been able to book more than a few vacation trips with the expertise , advise and great communication from this “Power House “ duo
23 février 2026
Réponse de Hays Travel - John Hernan
Hi Jackie
Thanks for this lovely review, we really appreciate you taking the time.
Enjoy your city break to Berlin.
John and Tracey Ann xx
Excellent service quick and easy
6 février 2026
Réponse de Hays Travel - John Hernan
Hi Colette
Thank you so much for taking the time to write this review, we really do appreciate it.
Regards,
John and Tracey Ann
Tracey and John from Hays travel were…
Tracey and John from Hays travel were so helpful and responded and resolved our changing holiday requirements with ease and very swiftly, they were attentive with responding to our calls or emails at anytime, I would definitely book my next holiday with them.
17 janvier 2026
Réponse de Hays Travel - John Hernan
Hi Danny
Thank you so much for this fantastic review, it is very much appreciated.
It was our pleasure getting things sorted out for you.
Regards
John and Tracey Ann
So friendly and explain everything…
So friendly and explain everything going through the process ,,, no question was too much for them and answered honestly ,,, looking forward to dealing with them through the duration to the lead up to my Holiday,,,, 100% would recommend booking with them
1 janvier 2026
Réponse de Hays Travel - John Hernan
Hi Mandy
Thank you so much for this lovely review, it was a pleasure organising your first cruise.
We really appreciate when customers take the time to leave us reviews.
Thank you once again.
Regards,
John and Tracey Ann
Couldn’t recommend Tracey Ann enough
Couldn’t recommend Tracey Ann enough. Great communication , nothing was too much and helped me find the perfect 1st holiday for my family. Thank you!
22 novembre 2025
Réponse de Hays Travel - John Hernan
Hi Emma
Thank you for this lovely review, it was an absolute pleasure sorting things out for you and your family.
Especially being your first family holiday, I'm sure you will love Menorca.
Thank you once again.
Tracey Ann xx
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