Elis was patient with our requests for information and changing parameters. He carefully explained options and provided some useful experiences he had had to help us with our choice . A good price,... Voir plus
L'entreprise a répondu
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As usual the staff in the Oswestry branch came up trumps with another booking for us. Mel Arnold was our agent today and she was very helpful guiding us to booking a cruise in October. But to be hones... Voir plus
L'entreprise a répondu
I always deal with Mel, she knows what I like and always delivers. Maisie was involved too and helped secure my booking. Always excellent service from Mel and all the other members of the team at Ha... Voir plus
L'entreprise a répondu
Great, helpful and friendly staff Very helpful and knowledgeable, would definitely use them again, especially Mel who has the patience of a saint
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
20 Cross Street, SY11 2NG, Oswestry, Royaume-Uni
- 01691 655654
5,0
Excellent
948 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Great
Great, helpful and friendly staff
Very helpful and knowledgeable, would definitely use them again, especially Mel who has the patience of a saint
2 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Brilliant thorough enjoyable service
Brilliant thorough enjoyable service. Will always go back.
2 août 2026
Réponse de Hays Travel - Oswestry
Thank you Phil for taking the time to leave us a kind review. We really do appreciate it.
Thanks again for booking with us at Hays Travel Oswestry.
Kind regards
Mel
Booked over the phone
Booked over the phone. Very polite and helpful couldn’t of wished for any better service I always book with hays travel
2 août 2026
Réponse de Hays Travel - Oswestry
Thank you Jackie for your kind review. We really do appreciate it.
Thanks again for booking your holiday with us again at Hays Travel Oswestry.
Kind regards
Mel
Popped in for information- came out with a cruise booking !
Elis was patient with our requests for information and changing parameters. He carefully explained options and provided some useful experiences he had had to help us with our choice .
A good price, good service and hopefully a good holiday.
Thanks Elis.
1 juillet 2026
Réponse de Hays Travel - Oswestry
Thank you Graham for your kind review.
We are really happy that your enjoyed your service here at Hays Travel Oswestry.
Thanks again for booking with us.
Kind regards
Mel
Pleasant experience
Very personable helpful staff
No rush, very helpful information, nothing too much trouble
Pleasant experience
23 juillet 2026
Réponse de Hays Travel - Oswestry
Hello
Thank you for your wonderful feedback! We are so pleased to hear that you had such a pleasant experience with our helpful staff. We truly appreciate your kind words.
Kind Regards
Hays Travel Oswestry
Hays Agents: Oswestry
As usual the staff in the Oswestry branch came up trumps with another booking for us. Mel Arnold was our agent today and she was very helpful guiding us to booking a cruise in October. But to be honest whichever agent helps us, they are all brilliant and very personable.
19 juillet 2026
Réponse de Hays Travel - Oswestry
Thank you Guy for your very kind review :)
We always enjoy booking your holidays.
Thanks again for booking with us at Hays Travel Oswestry.
Kind regards
Mel
For us the high street travel agents…
For us the high street travel agents make it easy to choose a holiday,and having someone to speak to is the main advantage.
26 juillet 2026
Réponse de Hays Travel - Oswestry
Hi,
Thank you for your wonderful feedback! We are so pleased to hear that you find it easy to choose a holiday with us and value having someone to speak to.
Kind Regards
Hays Travel
I always deal with Mel
I always deal with Mel, she knows what I like and always delivers. Maisie was involved too and helped secure my booking. Always excellent service from Mel and all the other members of the team at Hays travel Oswestry. Well done all and thanks 😊
23 juillet 2026
Réponse de Hays Travel - Oswestry
Hello
Thank you so much for your wonderful feedback! We are delighted to hear that our team consistently provides excellent service and knows your preferences so well. We truly appreciate your kind words.
Kind Regards
Hays Travel
Booked an on the spur of the moment…
Booked an on the spur of the moment holiday with Mel at Oswestry .
As per usual in this store. Great service ,friendly advice . Thanks again .
14 juillet 2026
Réponse de Hays Travel - Oswestry
Hello,
Thank you for your wonderful 5-star review! We are so pleased to hear that you received great service and friendly advice for your holiday.
Kind Regards
Hays Travel
Réponse de Hays Travel - Oswestry
Hello,
Thank you so much for your wonderful 5-star review! We are delighted to hear that you found exactly what you were looking for and that we could save you money.
Kind Regards
Hays Travel
The staff were so lovely
The staff were so lovely, friendly and helpful .
Couldn’t do enough for me .
18 juillet 2026
Réponse de Hays Travel - Oswestry
Hi There
Thank you for your kind review and for booking with us :-)
We are always here to help!
Kind Regards
Hays Travel Oswestry
Excellent service .Gary was 5*
Excellent service .Gary was 5*
All booked and ready to go.
2 trips booked for next year .
16 juillet 2026
Réponse de Hays Travel - Oswestry
Hi There,
Thank you for this great feedback and for booking 2 trips with us :-)
We are always here to help!
Many Thanks
Hays Travel Oswestry
Réponse de Hays Travel - Oswestry
Hi,
Thank you for your wonderful review! We are so pleased to hear that our team was very helpful throughout. We truly appreciate your kind words.
Kind Regards
Hays Travel
Clare was a delight to deal with it…
Clare was a delight to deal with it made the whole booking process very easy
7 juillet 2026
Réponse de Hays Travel - Oswestry
Hello
Thank you for your wonderful review! We're so pleased to hear that our team made your booking process easy and delightful. We appreciate your feedback.
Kind Regards
Hays Travel
Staff very helpful
Staff very helpful, knowledgeable, listened to what we wanted and advised accordingly.
12 juillet 2026
Réponse de Hays Travel - Oswestry
Hello,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful and provided excellent advice based on your needs.
Kind Regards
Hays Travel
Really helpful Team
Really helpful Team, on my visits.
Holiday booking process made easy.
Much appreicated!
12 juillet 2026
Réponse de Hays Travel - Oswestry
Hello,
Thank you so much for your wonderful feedback! We are delighted to hear that our team made your holiday booking process easy and that you appreciated our service.
Kind Regards
Hays Travel
Great booking experience as always with…
Great booking experience as always with the Oswestry Hays team.They are always very helpful and knowledgeable, which is why we always book with them!
9 juillet 2026
Réponse de Hays Travel - Oswestry
Hi ,
Thank you so much for your wonderful review! We are delighted to hear that you consistently have a great booking experience with us and appreciate your kind words about our helpful and knowledgeable team. We look forward to assisting you with your future travel plans!
Kind Regards
Hays Travel
Réponse de Hays Travel - Oswestry
Hi
We are so glad to hear that everything is going well for you. Thank you for your wonderful feedback and support!
Kind Regards
Hays Travel
Réponse de Hays Travel - Oswestry
Hi,
We're so glad to hear about your positive experience! We truly appreciate you taking the time to share your feedback with us.
Kind Regards
Hays Travel
absolutely amazing very helpful…
absolutely amazing very helpful considering its my first time booking a holiday
10 juillet 2026
Réponse de Hays Travel - Oswestry
Hi :-)
Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you found our service amazing and helpful, especially for your first time booking a holiday. We appreciate your kind words.
Kind Regards
Hays Travel
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