We cannot praise Hays at Peterlee enough. The team are all welcoming, the shop is clean and tidy. Libby could not help us enough, also was friendly, professional and warm in her approach throughout... Voir plus
L'entreprise a répondu
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I didn’t have long to book a holiday so popped in on a lunch break. I was helped by Amanda who easily found the holiday I was looking for and even got an upgrade for very little more. Went away happy... Voir plus
L'entreprise a répondu
Amanda was extremely helpful. She was very patient and booked the exact holiday with the little extras that I wanted. The booking process was made seamless and I was confident with the service I recei... Voir plus
L'entreprise a répondu
Claire was very professional and showed us something we never thought of. We ultimately book this holiday . Looking forward to the break. Thanks.
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
2 The Chare, SR8 1AE, Peterlee, Royaume-Uni
- 0191 5184990
4,9
Excellent
763 avis
Demande des avis aux clients
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Great knowledgeable staff
Amanda was extremely helpful. She was very patient and booked the exact holiday with the little extras that I wanted. The booking process was made seamless and I was confident with the service I received.
7 juin 2026
Réponse de Hays Travel - Peterlee
Thank you so much for taking the time to write a review, we do appreciate your comments. Thanks Amanda
Top class customer service
We cannot praise Hays at Peterlee enough. The team are all welcoming, the shop is clean and tidy.
Libby could not help us enough, also was friendly, professional and warm in her approach throughout we will definitely return to Hays for our next holiday through this service we have received nothing was too much effort - top class customer service, the whole process was made easy through Libby.
6 juin 2026
Réponse de Hays Travel - Peterlee
Thank you so much for your review, Libby
I didn’t have long to book a holiday so…
I didn’t have long to book a holiday so popped in on a lunch break. I was helped by Amanda who easily found the holiday I was looking for and even got an upgrade for very little more. Went away happy with the experience as I usually only book online. Would definitely visit again for another holiday.
23 mai 2026
Réponse de Hays Travel - Peterlee
Cherie,
We are so pleased we could help you find the perfect holiday quickly! We look forward to assisting you again.
Kind Regards
Hays Travel
Very polite and friendly and very…
Very polite and friendly and very knowledgeable nothing was to much trouble really appreciate professionalism
2 juin 2026
Réponse de Hays Travel - Peterlee
Julie Wright,
We're so pleased you found our team polite, friendly, and knowledgeable. We appreciate your kind words.
Kind Regards
Hays Travel
Once again fantastic service,Jayne as…
Once again fantastic service,Jayne as always was very friendly and helpful she sorted our holiday explaining everything we needed to know we were highly delighted with the service Jayne is a ray of sunshine as always we wouldn't go anywhere else 😀
31 mai 2026
Réponse de Hays Travel - Peterlee
Thank you for your very kind review! So glad we managed to find you the perfect holiday!
The staff the service and booking…
The staff the service and booking process was outanding made it easy and explained everything in detail
30 mai 2026
Réponse de Hays Travel - Peterlee
D valente,
We're so glad our team made your booking easy and explained everything in detail. Thank you!
Kind Regards
Hays Travel
Claire was very professional and showed…
Claire was very professional and showed us something we never thought of. We ultimately book this holiday . Looking forward to the break.
Thanks.
31 mai 2026
Réponse de Hays Travel - Peterlee
Thank you so much for your review, Claire
Jane was fantastic helping us book our…
Jane was fantastic helping us book our holiday, we got exactly what we wanted and Jane explained everything we needed to know, we always book with hays travel, professional friendly service every time.
31 mai 2026
Réponse de Hays Travel - Peterlee
Thank you so much for your review, a pleasure to book your holidays, Jane
Great choice and helpful staff in store
30 mai 2026
Réponse de Hays Travel - Peterlee
We really appreciate your comments, Thank you, Amanda.
Lovely ladies in Hayes sorted…
Lovely ladies in Hayes sorted everything out for us highly recommend and a lovely coffee and biscuit to 😊
28 mai 2026
Réponse de Hays Travel - Peterlee
Mrs Littleton,
We're so happy to hear our team provided excellent service and sorted everything for you. Thank you!
Kind Regards
Hays Travel
Hays Travel, number one for holiday arrangements.
First class service every time.
Staff are always extremely helpful and polite.
26 mai 2026
Réponse de Hays Travel - Peterlee
Thank you for your kind review Raymond!
Excellent staff very helpful would…
Excellent staff very helpful would highly recommend hays travel
24 mai 2026
Réponse de Hays Travel - Peterlee
Thank you for your lovely review. It was a pleasure ☺️
staff are very friendly and very helpful
5 mai 2026
Réponse de Hays Travel - Peterlee
Edwin,
We appreciate your kind words about our team.
Kind Regards
Hays Travel Peterlee
All staff are brilliant but the young…
All staff are brilliant but the young lady 'Libby' was extremely helpful and found us a lovely hotel with everything we asked for.
22 mai 2026
Réponse de Hays Travel - Peterlee
Mr Andrew Lee,
We are so pleased to hear about your positive experience with us. We appreciate your kind words and are thrilled you found a lovely hotel!
Kind Regards
Hays Travel peterlee
It’s been so easy and staff are great…
It’s been so easy and staff are great tell them what I want and it gets sorted
15 mai 2026
Réponse de Hays Travel - Peterlee
Thank you so much for your review, I really appreciate it, Jane
Réponse de Hays Travel - Peterlee
Thank you for your kind Review Julie, So glad we managed to find you the right holiday!
The friendliness of the ladies in the…
The friendliness of the ladies in the office/ If I was living in England I would certainly use their services
29 avril 2026
Réponse de Hays Travel - Peterlee
Thank you so much for taking the time to review. We do appreciate your comments, Thanks Joanne.
Réponse de Hays Travel - Peterlee
Thank you for your review Doreen, always a pleasure booking your holidays, Jane
Réponse de Hays Travel - Peterlee
Thank you so much for your review, Amanda
Réponse de Hays Travel - Peterlee
Thank you, hope you have a great holiday
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