Hays Travel - Ryde Avis 628

TrustScore 5 sur 5

4,9

17 High Street, PO33 2HW Ryde, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

It's an overall feeling with the company that that I'm being looked after and getting the best deal. Kia found me the last balcony cabin on the cruise I dreamt of and inspite of P&O not taking any ca... Voir plus

Noté 5 sur 5 étoiles

Nicole (ryde branch) was friendly, professional & excited for us when we got a discounted holiday. All paperwork printed, checked in and ready to go wirhin a few hours! She was/is fabulous!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hays(Ryde branch IOW) the staff are excellent. We went in to book a cruise and spoke to Mr Cruise (Chris the branch manager) and what he doesn’t knows about cruising isn’t worth knowing! His knowledg... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant service from both Nicole and Paula. Both were helpful and knowledgeable regarding booking my flight to Johannesburg and giving options both on flights and how i should travel to Gatwick. The... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

628 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Noté 5 sur 5 étoiles

A real person to speak to

A real person to speak to, knowledge and assistance in choosing the correct package was vital for a holiday cruise.

6 juin 2026
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Réponse de Hays Travel - Ryde

Kim,

We're so glad our team could provide the knowledge and assistance you needed for your cruise. Thank you for your feedback!

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Nicole (ryde branch) was friendly

Nicole (ryde branch) was friendly, professional & excited for us when we got a discounted holiday. All paperwork printed, checked in and ready to go wirhin a few hours! She was/is fabulous!

4 juin 2026
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Réponse de Hays Travel - Ryde

Thank you so much for your lovely review! We love it when we manage to secure a fantastic deal for our customers! Hope you have a fantastic time away! Looking forward to hearing about your experience when you get back! - Nicole and the Ryde Hays Travel team :)

Noté 5 sur 5 étoiles

Chris was as usual very efficient and…

Chris was as usual very efficient and friendly and went out of his way to find us a good deal.

5 juin 2026
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Réponse de Hays Travel - Ryde

Thank you for your wonderful review and for your continued trust in our service. We're delighted to hear that Chris once again provided efficient and friendly assistance and was able to find you a great deal. He always strives to go the extra mile for our customers, and your kind feedback will mean a lot to him.

We appreciate your support and look forward to helping you plan your next trip.

Kind regards,

The Hays Travel Ryde team

Noté 5 sur 5 étoiles

Great team

It's an overall feeling with the company that that I'm being looked after and getting the best deal. Kia found me the last balcony cabin on the cruise I dreamt of and inspite of P&O not taking any calls managed to transfer my previous cruise cancellation to this one. Top marks to her and all the team.

30 mai 2026
Noté 5 sur 5 étoiles

Top service yet again

Chris went out of his way to find us the specific hotel and dates we needed .
As helpful as ever , as are all of the team in the Ryde branch
Thanks again 10/10

23 mai 2026
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Réponse de Hays Travel - Ryde

Bernard Thomas Fitzpatrick,

We're so glad we could help you find the perfect hotel and dates! We truly appreciate your kind words about our team.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Chris and staff

21 mai 2026
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Réponse de Hays Travel - Ryde

Thank you for the 5 star review we appreciate it! Kind regards, Ryde Hays Travel

Noté 5 sur 5 étoiles

Chris is very helpful

Chris is very helpful as always. He helped us to get the holiday we wanted

17 mai 2026
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Réponse de Hays Travel - Ryde

Thank you so much for your kind review! We’re delighted to hear that Chris was able to help you find the holiday you wanted. We’ll be sure to pass on your lovely feedback to him. We really appreciate your support and look forward to helping you plan your next trip!

Kind regards,

Hays Travel Ryde

Noté 5 sur 5 étoiles

Great travel agents

If I have any questions I go straight to Chris the almanac... staff have a wealth of knowledge and cater for all the holiday needs, including special needs for flights and hotels.. off to Malta this time.... thanks Chris and staff

21 mai 2026
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Réponse de Hays Travel - Ryde

Thank you so much for your lovely review! We’re delighted to hear that Chris and the team were able to help with all your holiday needs, including your special flight and hotel requirements. We pride ourselves on providing knowledgeable, personalised service, so your kind words mean a lot to us.

We hope you have an amazing time in Malta and we look forward to helping you plan your next adventure soon!

Kind regards,

Hays Travel Ryde

Noté 5 sur 5 étoiles

Brilliant service from both Nicole and…

Brilliant service from both Nicole and Paula. Both were helpful and knowledgeable regarding booking my flight to Johannesburg and giving options both on flights and how i should travel to Gatwick. The atmosphere in the branch is one of warmth, friendly and welcoming. Well done to all the staff in there

20 mai 2026
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Réponse de Hays Travel - Ryde

Hi Ken! Thank you so much for your fantastic review! I’m delighted to hear that Nicole and Paula were both able to provide such helpful and knowledgeable support while booking your flight to Johannesburg!
It’s also wonderful to hear you enjoyed the atmosphere in the branch. Creating a warm, friendly, and welcoming environment is something we’re very proud of. Your comments mean a great deal to the whole team.
Kind regards, Ryde Hays Travel

Noté 5 sur 5 étoiles

Fantastic helpful knowledgeable…

Fantastic helpful knowledgeable friendly
Just made everything easy thank you

10 mai 2026
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Réponse de Hays Travel - Ryde

Hi Carole, We're so pleased we could make everything easy for you. Thank you for your kind words. Kind Regards, Ryde Hays Travel.

Noté 5 sur 5 étoiles

I always go to Hay travel to book a…

I always go to Hay travel to book a holiday. They always make the right choice for us. Chris is particularly helpful and very knowledgeable. I personally wouldn't use any other Travel company.

10 mai 2026
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Réponse de Hays Travel - Ryde

Hi Karen,
Thank you for your wonderful feedback! We are so pleased to hear we consistently help you find the perfect holiday. We truly appreciate your loyalty. Kind Regards, Ryde Hays Travel.

Noté 5 sur 5 étoiles

Hays(Ryde branch IOW) are excellent

Hays(Ryde branch IOW) the staff are excellent. We went in to book a cruise and spoke to Mr Cruise (Chris the branch manager) and what he doesn’t knows about cruising isn’t worth knowing! His knowledge and advice is excellent and puts your mind at rest when booking. Will always recommend Hayes Travel when booking your holidays.

17 mai 2026
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Réponse de Hays Travel - Ryde

Hi Stephen,
Thank you for your wonderful review! We are so pleased to hear about your positive experience with our team and their excellent knowledge. We appreciate your recommendation! Kind Regards, Ryde Hays Travel

Noté 5 sur 5 étoiles

As per usual the service received was…

As per usual the service received was excellent thank you. Very helpful and nothing asked for was too much trouble, will certainly be returning in the near future thanks once again.

12 mai 2026
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Réponse de Hays Travel - Ryde

Thank you so much for your lovely review! I’m delighted to hear that you received excellent service once again. Our team always strives to be as helpful as possible, so it’s wonderful to know that nothing was too much trouble.
We really appreciate your kind words and look forward to welcoming you back again very soon! - Ryde Hays Travel

Noté 5 sur 5 étoiles

Always a pleasure to book a holiday…

Always a pleasure to book a holiday though Chris.

5 mai 2026
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Réponse de Hays Travel - Ryde

Hi Kaysa, We appreciate you taking the time to leave us such lovely feedback; we are so happy to hear you enjoy booking your holiday with Chris. Kind Regards , Ryde Hays Travel

Noté 5 sur 5 étoiles

Initially Ewan then other colleagues…

Initially Ewan then other colleagues where very helpful in achieving our desired holiday to the Channel Islands.

12 mai 2026
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Réponse de Hays Travel - Ryde

Mr Clive Adkins, We appreciate you sharing your experience and are so glad we could help you arrange your holiday to the Channel Islands.
Kind Regards, Ryde Hays Travel.

Noté 5 sur 5 étoiles

Excellent as usual

Excellent as usual. It’s certainly the way to go when you want to book a holiday, I’d highly recommend the Ryde branch.
Friendly and very helpful staff.

12 mai 2026
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Réponse de Hays Travel - Ryde

Thank you so much for your fantastic review and recommendation! It really means a lot to us. We're so pleased to hear you have had another great experience with our Ryde team! We truly appreciate your support and look forward to helping you plan your next holiday! - Ryde Hays Travel

Noté 5 sur 5 étoiles

Great service

Great service, genuine customer support. That’s why I keep comm ing back to Hays Ryde.

12 mai 2026
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Réponse de Hays Travel - Ryde

Thank you so much for your kind words and continued support! It really means a lot to us that you value our service and genuine customer care. We’re always here to make sure you have the best experience possible, and I’m delighted that’s why you keep coming back to us in Ryde.
We look forward to welcoming you again very soon! - Chris and the Ryde team

Noté 5 sur 5 étoiles

Ewan

Ewan listened to our requirements and then researched what was possible with a friendly and positive manner. If it hadn't been for the notice on the desk mentioning training for new personel we would have thought there was many years of experience there. 1st rate.

29 avril 2026
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Réponse de Hays Travel - Ryde

Thank you so much for your fantastic 5-star review!

We’re delighted to hear how positive your experience was with Ewan. He’ll be especially pleased to know that his friendly approach and attention to your requirements made such a strong impression. We take great pride in supporting our team through training, so it’s wonderful to hear that his dedication and professionalism shone through.

Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. We hope to help you plan another great holiday soon!

Kind regards,

Hays Travel Ryde

Noté 5 sur 5 étoiles

Saga spirit of discovery cruise Norway

We always use Hays travel Ryde for all our holidays the staff are polite and make you feel welcome and relaxed when sorting the holiday and travel arrangements.This time we were looked after by a young trainee Ewan who was very efficient and looked after us well.

3 mai 2026
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Réponse de Hays Travel - Ryde

Thank you so much for your kind words and for your continued loyalty to Hays Travel Ryde. We’re delighted to hear that you always feel welcome and relaxed when arranging your holidays with us that’s exactly the experience we aim to provide.

It’s especially lovely to hear your feedback about Ewan. As one of our trainees, he’ll be thrilled to know he made such a positive impression and took great care of your travel arrangements. We’ll be sure to pass on your praise to him.

We truly appreciate your support and look forward to helping you plan many more fantastic holidays in the future!

Warm regards,
Hays Travel Ryde Team

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