When we walked into our local Hays travel we had a few ideas of where we would like to go 🥺 but the lady was sooo helpful .she went through a few different countries and finally found something we re... Voir plus
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Sarah greeting us with a lovely smile. Going through the process of booking our next cruise with in depth explanation of the cruise. Giving us a printed copy of what we had agreed to and being very he... Voir plus
L'entreprise a répondu
As always we were warmly greeted upon entering the store. This time we knew which cruise we wanted to book so did not need any help with that. The whole booking process was done very efficiently and e... Voir plus
L'entreprise a répondu
I always book with Hays travel,shanklin branch. The staff and service are excellent and o wouldn’t book with anyone else. 5 stars every time.
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
32 Regent Street, PO37 7AA, Shanklin, Royaume-Uni
- 01983 866266
5,0
Excellent
652 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Such patience
Such patience , nothing was too much trouble , so happy we booked with you .
24 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Very efficient
24 juillet 2026
Réponse de Hays Travel - Shanklin
Hi Ann,
Thank you for your booking , it was my pleasure arranging this for you.
regards
Donna :-)
Nicola was very nice helped with…
Nicola was very nice helped with everything, now I can't wait to go so happy.
24 juillet 2026
When we walked into our local Hays…
When we walked into our local Hays travel we had a few ideas of where we would like to go 🥺 but the lady was sooo helpful .she went through a few different countries and finally found something we really liked.
24 juillet 2026
Superb as usual.
I always book with Hays travel,shanklin branch. The staff and service are excellent and o wouldn’t book with anyone else. 5 stars every time.
23 juillet 2026
Réponse de Hays Travel - Shanklin
Thank you for taking the time to leave a review. It was lovely to meet you and get this special trip booked.
Réponse de Hays Travel - Shanklin
Thanks Adam for your review . It was my pleasure to get this all booked up for you
Fabulous lady Donna nothing was to much…
Fabulous lady Donna nothing was to much for her.Very helpful gave me lots of tips.Booking my cruise was so easy with her.I will always go there now ☺️
21 juillet 2026
Réponse de Hays Travel - Shanklin
Thank you for your lovely comments Mrs Chambers , it is much appreciated.
kind regards
Donna
Extremely helpful in the Shanklin…
Extremely helpful in the Shanklin office The experience i have had is undoubtedly the best that anyone can get .
17 juillet 2026
Réponse de Hays Travel - Shanklin
Christine Richards,
We are so happy to hear about your positive experience at our Shanklin office. We truly appreciate your kind words and excellent feedback.
Kind Regards
Donna
Nikki was excellent booked exactly what…
Nikki was excellent booked exactly what we wanted for our honeymoon. Took time to explain everything
18 juillet 2026
Réponse de Hays Travel - Shanklin
Thankyou so much for your lovely review, it was my pleasure to get your Honeymoon booked for you xx
Sarah greeting us with a lovely smile
Sarah greeting us with a lovely smile. Going through the process of booking our next cruise with in depth explanation of the cruise. Giving us a printed copy of what we had agreed to and being very helpful and professional with our questions. Would recommend Hays Travel.
15 juillet 2026
Réponse de Hays Travel - Shanklin
Thank you for your wonderful review! I am so pleased to hear that you had such a positive experience booking your next cruise. It is always a pleasure to see you both :) Kindest regards, Sarah
Donna from the Shanklin branch was…
Donna from the Shanklin branch was lovely, she took the time to understand what myself and my family required and helped us to look at different options and find our holiday in a location that we love.
15 juillet 2026
Réponse de Hays Travel - Shanklin
Thank you for your kind comments , I'm glad we got it right for you.
kind regards
Donna Allen
All the staff are friendly and helpful…
All the staff are friendly and helpful they make your holiday from the start
7 juillet 2026
Réponse de Hays Travel - Shanklin
Thank you for the lovely comments , it's always a pleasure sorting out your trips away.
kind regards
Donna :-)
Helpful patient and efficient.
5 juillet 2026
Réponse de Hays Travel - Shanklin
Thank you Mrs Hopkins, it was a pleasure sorting out your trip.
kind regards
Donna
Very helpful and friendly
Very helpful and friendly, no pressure to book went through everything with me.
9 juillet 2026
Réponse de Hays Travel - Shanklin
Thank you for your review. It was lovely to see you and find you what you wanted
Réponse de Hays Travel - Shanklin
Thank you for taking the time to leave a review and thank you for coming to us again for your travel needs
Very helpful staff pleased with service…
Very helpful staff pleased with service given
9 juillet 2026
Réponse de Hays Travel - Shanklin
Thank you for leaving a review and booking with us
Réponse de Hays Travel - Shanklin
Thank you for your review, it's always lovely to see you :)
The girls in the shanklin branch are…
The girls in the shanklin branch are always happy and pleased to see us
2 juillet 2026
Réponse de Hays Travel - Shanklin
Always lovely to see you, thank you for booking with us again
Very happy with the customer service…
Very happy with the customer service very helpful and a great holiday booked and paid for
2 juillet 2026
Réponse de Hays Travel - Shanklin
Thankyou for your kind review , It was a plesure to get this booked for you :)
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