The help given by the staff. No matter what sort of day they have had they seem to have an infinite amount of patience ! The only thing we are not happy with is that they they have closed their St... Voir plus
L'entreprise a répondu
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The help given by the staff. No matter what sort of day they have had they seem to have an infinite amount of patience ! The only thing we are not happy with is that they they have closed their St... Voir plus
L'entreprise a répondu
Sinead was fantastic and got me the holiday i wanted so I'm very happy. Will be booking another one with you for later next year too
L'entreprise a répondu
Helpful & professional. Maria gave me information which enabled us to decide on the best hotel at the right price so our 16 year old granddaughter will have lots to do if she wishes & some places for... Voir plus
L'entreprise a répondu
Your team member Sinead was most helpful, courteous and very knowledgable. She answered all my questions and came back to me promptly. She is an asset to Hays and I can recommend her highly. Your Man... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
14 The Maltings, AL1 3HL, St Albans, Royaume-Uni
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The help given by the staff. No matter what sort of day they have had they seem to have an infinite amount of patience !
The only thing we are not happy with is that they they have closed their St Albans store, after previously closing their Luton branch.A great pity.

Réponse de Hays Travel - St Albans
Sinead was fantastic and got me the holiday i wanted so I'm very happy. Will be booking another one with you for later next year too

Réponse de Hays Travel - St Albans

Réponse de Hays Travel - St Albans

Réponse de Hays Travel - St Albans
We were listen to and were given lots of options, questions all answered, staff very friendly and nothing was a problem.

Réponse de Hays Travel - St Albans

Réponse de Hays Travel - St Albans
The staff are so friendly in there nothing is too much trouble and the staff remember you from last you booked with them

Réponse de Hays Travel - St Albans
Competent travel agent - found us the perfect accommodation and flights. Very efficient and prompt communication.

Réponse de Hays Travel - St Albans
Nathalie was efficient and friendly. As was Maria briefly a coupla days before. Everything is smooth...so far!

Réponse de Hays Travel - St Albans
So easy and quick too. Sinead as always is pleasure to deal with

Réponse de Hays Travel - St Albans
Really excellent advice and support to design the holiday I wanted. Responsive to queries and polite and friendly.

Réponse de Hays Travel - St Albans
Brita was very kind and helpful and professional. She considered everything when dealing with us and we can’t wait to go on our holiday to Corfu. Thank you

Réponse de Hays Travel - St Albans
Very friendly and well informed. Even laughed at our jokes! Did not ever pressure us to book anything but often made very useful suggestions.

Réponse de Hays Travel - St Albans

Réponse de Hays Travel - St Albans
Staff know what they are doing and communicate well

Réponse de Hays Travel - St Albans
Sinead at St Albans chose the perfect holiday resort in Tenerife. It offered all we wanted for my Children and Grandchildren.

Réponse de Hays Travel - St Albans
This is the 2nd time using hays travel st Albans.we went in to book our 1st cruise and stay packaged found the staff to be knowledgeable and friendly

Réponse de Hays Travel - St Albans
All the staff were very helpful and understanding with my needs. My trip was not straight forward because of, flights, hotel, car hire and parking. They helped with everything.
I will use Hays from now on, very happy

Réponse de Hays Travel - St Albans
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