I could not be happier, Steph sorted my first holiday since my recovery and extras I now need, all completed with kindness and a great price - can’t wait now !! Xx
L'entreprise a répondu
Établissement
Changer d'établissementPersonal Travel Consultant Steph Haden, TF5 Telford, GB
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Lisez les avis des autres
Steph was extremely helpful and efficient in arranging and booking a river cruise for my friend and I. We couldn't have done it without her and would definitely recommend her to other friends.
Steph makes booking a holiday so easy! She found a great selection of holidays to meet our needs, totally understood the brief and came in below budget, what more can you ask for! Excellent service :)... Voir plus
L'entreprise a répondu
Steph was very helpful and made everything clear and easy to book, helping us to choose the best holiday option for our needs and to find us the best payment option too. Highly recommend her. A truly... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Personal Travel Consultant Steph Haden, TF5, Telford, Royaume-Uni
- 1743816870
4,9
Excellent
200 avis
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River Cruise booking
Steph was extremely helpful and efficient in arranging and booking a river cruise for my friend and I. We couldn't have done it without her and would definitely recommend her to other friends.
27 juin 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I could not be happier
I could not be happier, Steph sorted my first holiday since my recovery and extras I now need, all completed with kindness and a great price - can’t wait now !! Xx
1 août 2026
Réponse de Hays Travel - Steph Haden
I'm so pleased your recovery had gone well and it was a pleasure to help you again. Looking forward to hearing all about this one when you're back 😊
Always really helpful and easy to sort…
Always really helpful and easy to sort out the travel we want
2 août 2026
Réponse de Hays Travel - Steph Haden
Thank you so much for leaving me a review Claire. It was a pleasure to help you again. I hope you enjoy your cruise.
As with my previous experience Steph…
As with my previous experience Steph looked for all different options for me.
First class service, would definitely recommend Steph and Hays Travel.
31 juillet 2026
Réponse de Hays Travel - Steph Haden
Thank you so much for leaving me another review Sue, I really appreciate it. It was a pleasure to assist you again. I hope you have a fabulous time away seeing your family :-)
Excellent service
Steph makes booking a holiday so easy! She found a great selection of holidays to meet our needs, totally understood the brief and came in below budget, what more can you ask for! Excellent service :)
29 juillet 2026
Réponse de Hays Travel - Steph Haden
Thank you so much for leaving me a review. It was a pleasure to help you find the perfect family holiday to Ibiza. You best get packing! Can't wait to hear all about it :-)
A Truly Personal Service
Steph was very helpful and made everything clear and easy to book, helping us to choose the best holiday option for our needs and to find us the best payment option too. Highly recommend her. A truly personal service. Thank you 😊
27 juillet 2026
Réponse de Hays Travel - Steph Haden
Thank you very much for leaving me a review Tracey. It was a pleasure to help you find your first cruise! Something to look forward to and I look forward to hearing all about it :-)
Another holiday booked brilliant…
Another holiday booked brilliant service always there to help
16 juillet 2026
Réponse de Hays Travel - Steph Haden
Thank you so much for your review Julie. Always my pleasure to help :-)
Holiday sesrch
I contacted Steph to see if she could find a holiday to a named hotel on specific dates. Steph came back with exactly what we wanted. We booked, Steph kept me informed through all stages including process to book our seats. Great service.
16 juillet 2026
Réponse de Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review. It was my absolute pleasure to help you get the holiday you were looking for. Thank you very much for booking with me :-)
Steph went above and beyond to help us…
Steph went above and beyond to help us book our holiday and everything was done so quickly and professionally.
14 juillet 2026
Réponse de Hays Travel - Steph Haden
Thank you so much for leaving me a review Kath. It was my absolute pleasure to help you book your safari to be reunited with your friends. I can't wait to hear all about it! :-)
Highly recommend and will always use Steph
Steph never fails to provide me with the best service. Always personal, attentive, informative and honest. Steph is always very patient with my questions and goes above and beyond to book my family the perfect holiday. I have been booking through Steph for many years and will continue to do so. Thank you Steph, already looking forward to the next one!
11 juillet 2026
Réponse de Hays Travel - Steph Haden
Thank you so much for leaving me a review Michelle. It's been a pleasure as always to help you pland and book your next trip away. Looking forward to hearing all about your time at Disneyland :-)
Réponse de Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review Jackie. It was a pleasure to help you find the ideal cruise for you all again and the cabin types to suit what you were after. I look forward to hearing all about it :-)
Exceptional Service
As always, exceptional service from Steph, going above and beyond to ensure we get exactly what we are looking for in our holiday.
25 juin 2026
Réponse de Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review Julie. Looking forward to hearing all about this cruise with the cricket legends on board, it sounds fab! :-)
Steph has been lovely to work with…
Steph has been lovely to work with booking our holidays. We now have 2 exciting holidays to look forward to. She has given us suggestions, answered any questions we had very quickly and once we decided was really quick and efficient in getting them booked and all the confirmations sent out to us. Not once did she try and rush or push us into booking. We will certainly book through her again. Thanks Steph for all your help.
18 juin 2026
Réponse de Hays Travel - Steph Haden
Thank you so much for leaving me a review Jayne. It's been an absolute pleasure to help with both holidays. I'm so pleased to hear you were happy with my service, I always say I'm the least pushy sales person in sales :-). I look forward to hearing all about your fabulous safari and river cruise.
Steph has been helping us with our…
Steph has been helping us with our holidays for several years. Our daughter is in a wheelchair and needs the hotel to be accessible for her. Steph is very helpful and spends a lot of time and effort finding us the right place at the right price.
So thank you Steph for all your time and support
10 juin 2026
Réponse de Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review. It is always my pleasure to help you find the right hotel for your daughter's needs :-)
Steph has been extremely helpful
Steph has been extremely helpful, provided lots of information and a great service provided all round. Thank you
9 juin 2026
Réponse de Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review. It was a pleasure helping you find the right cruise for you and I will look forward to hearing all about it :-)
Great service as usual
Steph was able to find, book and price match the holiday we had seen. All sorted in a morning. Great service from Steph as usual.
9 juin 2026
Réponse de Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review and for booking with me again. It was a pleasure to help you book your favourite hotel again, I hope you have another fantastic holiday :-)
Steph Haden was so plesent and helpful…
Steph Haden was so plesent and helpful she got us everything we wanted that is why we always book with her
3 juin 2026
Réponse de Hays Travel - Steph Haden
Thank you for taking the time to leave me a review Dawn. It's always a pleasure to help you, I look forward to heating all about your time in Ibiza :-)
5 star service again
5 star service again, used steph multiple times now wouldn't use anyone else
2 juin 2026
Réponse de Hays Travel - Steph Haden
Thank you so much for your review Mick. It's an absolute pleasure to help you and your family, your next one will be here before you know it! Looking forward to hearing all about it :-)
Steph was great at advising us for a…
Steph was great at advising us for a cruise with young children. Would highly recommend.
25 mai 2026
Réponse de Hays Travel - Steph Haden
Thank you so much for taking the time to leave me a review Julie. It was a pleasure to be able to help you find a cruise that suited you and your family with both the itinerary and cabin type you were looking for. I'll be looking forward to hearing all about it :-)
Excellent customer service from a…
Excellent customer service from a knowledgeable consultant.
22 mai 2026
Avis spontané
Réponse de Hays Travel - Steph Haden
Hi Paul, thank you for taking the time to leave me a review. It was a pleasure to be able to plan your New Zealand trip around the cruise that you found. I will be looking forward to hearing all about it :-)
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