All the staff are so friendly and helpful in stranraer store Chloe who was our agent went above and beyond organising our upcoming holiday so friendly helpful and had endless scrolling, and reco... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I aam very dyslexic and needed extra help to book my holiday the staff were really lovely and helpful
L'entreprise a répondu
All the girls great and Chloe listens to our needs and is professional and friendly and makes my experience relaxing and stress free Never an option for me to book without Hays Thanks 🙏
L'entreprise a répondu
From the moment I walked into the shop all of the girls were friendly and made me feel very welcome. Nothing was any trouble. Chloe was especially helpful giving me so much universal advice about c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
20 Bridge Street, DG9 7NS, Stranraer, Royaume-Uni
- 01776507009
4,9
Excellent
366 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I aam very dyslexic and needed extra…
I aam very dyslexic and needed extra help to book my holiday the staff were really lovely and helpful
30 juillet 2026
Réponse de Hays Travel - Stranraer
Christine Whyle,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was able to provide you with the extra help you needed to book your holiday. We truly appreciate your kind words.
Many thanks
Melissa & the team
Réponse de Hays Travel - Stranraer
Linda Mclean,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team helpful and that we listened to your cruise preferences.
Many thanks Sarah
Another great holiday to look forward…
Another great holiday to look forward to all taken care of by Melissa
16 juillet 2026
Réponse de Hays Travel - Stranraer
Richard &Gillian,
Thank you so much for your wonderful feedback! We are so pleased to hear you have another great holiday to look forward to.
Many Thanks
Melissa
Once in a lifetime holiday
The entire staff in the office worked on finding my dream holiday, brilliant
23 juillet 2026
Réponse de Hays Travel - Stranraer
Many thanks for your 5 star review, I am so glad we managed to get you your dream holiday booked. Team Stranraer :)
Amazing experience
Amazing experience, girls are fab! Can’t wait for my Wimbledon trip next year 😄
21 juillet 2026
Réponse de Hays Travel - Stranraer
Many thanks for your 5 star review, it was our pleasure booking your holiday :)
Staff helpful at getting prices for…
Staff helpful at getting prices for holiday and hotel I found. Also booked my seats on plane. Did use my old address on paperwork but was corrected following morning. Will happily use again.
11 juillet 2026
Réponse de Hays Travel - Stranraer
William Hunter ,
Thank you for your wonderful feedback! We're delighted to hear that our team was helpful in arranging your holiday and booking your seats. We appreciate you highlighting the quick correction of the paperwork. We look forward to assisting you again in the future!
Many Thanks
Melissa
Sarah got excellent flights at a good…
Sarah got excellent flights at a good price for me
17 juillet 2026
Réponse de Hays Travel - Stranraer
I am so pleased to hear that I was able to find you excellent flights at a great price. Thank you for your kind feedback! Sarah
All the girls great and Chloe listens…
All the girls great and Chloe listens to our needs and is professional and friendly and makes my experience relaxing and stress free
Never an option for me to book without Hays
Thanks 🙏
15 juillet 2026
Réponse de Hays Travel - Stranraer
Many thanks for your lovely 5 star review, it was my pleasure booking your holiday. Chloe :)
Staff Knowledge was fantastic really…
Staff Knowledge was fantastic really enthusiastic service no problems when we changed dates
1 juillet 2026
Réponse de Hays Travel - Stranraer
Many thanks for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
Made to feel welcome in the shop
Made to feel welcome in the shop , not rushed listened to. Friendly staff. We are returning customers who wouldn’t book a holiday anywhere else
1 juillet 2026
Réponse de Hays Travel - Stranraer
Many thanks for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
The staff were very helpful
The staff were very helpful, welcoming, friendly. They was very professional and very knowledgeable. I will book other holidays in the future.
21 juin 2026
Réponse de Hays Travel - Stranraer
Thank you for your lovely review, it was my pleasure booking your holiday. Melissa
Réponse de Hays Travel - Stranraer
Thank you so much for your lovely review, it was my pleasure booking your holiday. Sarah
Very helpful staff member Sarah
Very helpful staff member Sarah. Searched for the perfect break for us.
11 juin 2026
Réponse de Hays Travel - Stranraer
Thank you so much for your lovely 5* review :) Sarah
First class service
Chloe who dealt with us was most helpful, she made the booking so easy .
13 juin 2026
Réponse de Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Chloe
Réponse de Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
Wonderful service nothing I asked for…
Wonderful service nothing I asked for re assistance veggie meal was a problem
5 juin 2026
Réponse de Hays Travel - Stranraer
Many thanks for you lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
Chloe was exceptionally helpful
28 mai 2026
Réponse de Hays Travel - Stranraer
Many thanks for your lovely review, it was my pleasure booking your holiday. Chloe :)
Réponse de Hays Travel - Stranraer
Many thanks for your 5 star review, it was my pleasure booking your holiday :) Sarah
Staff very helpfull.polite.
2 juin 2026
Réponse de Hays Travel - Stranraer
Many thanks for your 5 star review, it was my pleasure booking your holiday. Chloe :)
As usual ALL staff friendly and…
As usual ALL staff friendly and knowledgeable
No pressure sales and everything explained with any options too
30 mai 2026
Réponse de Hays Travel - Stranraer
Many thanks for your lovely 5 star review, it was my pleasure booking your holiday. Chloe :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.