I am running out of superlatives to describe my experiences with Hays Travel. Each and every time I go into the store, I am treated like a VIP and always get excellent advice and walk out with a quali... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We popped in for confirmation on a cruise and Courtney from the Teeside branch could not have been more helpful. What an amazing staff member, she was so friendly and helpful. Most amazing laugh,... Voir plus
L'entreprise a répondu
I was able to walk in and see an advisor straight away,so no waiting. The advisor (Abbi?) was very pleasant and customer focused and the was able to offer a price match and then process my holiday req... Voir plus
L'entreprise a répondu
Sarah B worked her magic today to get us a great deal on our Florida holiday. Patiently ringing different companies to get us the holiday we wanted at the right price. Great service
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit 8c Teeside Retail Park, TS17 7BW, Teesside, Royaume-Uni
- 01642988757
5,0
Excellent
3 k avis
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Great service
Sarah B worked her magic today to get us a great deal on our Florida holiday. Patiently ringing different companies to get us the holiday we wanted at the right price. Great service
6 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Forth time this year at hays travel…
Forth time this year at hays travel can't fault them just great service.
6 août 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Chantell the assistant manageress…
Chantell the assistant manageress was100%brilliant at teesside park office
6 août 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Very patient good information given for…
Very patient good information given for our current cruise and booked another one with a lot of valuable advice for each issue
6 août 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Great Service from Hays
I was able to walk in and see an advisor straight away,so no waiting. The advisor (Abbi?) was very pleasant and customer focused and the was able to offer a price match and then process my holiday request very efficiently, and then advised me of next steps and timescales.Overall a great experience once again.
5 août 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Great service as ever
I am running out of superlatives to describe my experiences with Hays Travel. Each and every time I go into the store, I am treated like a VIP and always get excellent advice and walk out with a quality great value holiday. I can’t thank Libby and the whole team enough.
4 août 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Did not have to wait long for a member…
Did not have to wait long for a member of staff to become available. Michelle was very helpful and patient with 2 old ladies!
5 août 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
The lady we had was so so kind and she…
The lady we had was so so kind and she made us feel at ease with our booking process the whole layout and how she worked was amazing she deserves a pay rise for sure we will be definitely be coming back
5 août 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
The service was very good
The service was very good, Alyson at teesside park was friendly,welcoming and helpful,she made the booking experience easy and putting us at ease,explaining everything to us.
2 août 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Eleanor at Teesside park sorted our…
Eleanor at Teesside park sorted our holiday to Jersey brilliantly. We are looking forward to going.
And for future holidays we will again use the Teesside branch which is well staffed.
28 juillet 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Staff were very friendly and…
Staff were very friendly and professional and very helpful willing to go the extra mile
3 août 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Perfect service
We popped in for confirmation on a cruise and Courtney from the Teeside branch could not have been more helpful. What an amazing staff member, she was so friendly and helpful. Most amazing laugh, I hope she gets the recognition she deserves for this!
We finally followed up and booked with her (not her fault I just kept forgetting to ring up) we have our perfect holiday, couldn’t ask for anything more, honestly what a fantastic member of staff you have and we have an amazing holiday to look forward to! Thank you so much!
Will always book with Hays moving forward
2 août 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Alyson was very helpful and extremely…
Alyson was very helpful and extremely patient. Would recommend Hays Travel at Teesside Park.
2 août 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Excellent service very thorough in…
Excellent service very thorough in giving us many choices to select our perfect trip , the customer support from Adam was very professional.
2 août 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Adam our consultant was amazing
Adam our consultant was amazing, so friendly, polite & still very professional
1 août 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Smooth booking process
24 juillet 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Helpfulness of staff particularly…
Helpfulness of staff particularly Connor, he was exceptional, I'm very thankful he was there
31 juillet 2026
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
Réponse de Hays Travel - Teesside Park
Thank you so much for your kind words & for booking your well deserved holiday with us, we really do appreciate it - Hays Travel Teesside
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