I am continually treated professionally by both Calvin and Elyse. They alone inspire me to go through my bucket list and consider areas to visit based on my journeys so far. If you move these two memb... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement111 The Border Telford Town Centre, TF3 4AE Telford, GB
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Lisez les avis des autres
We have booked with Hays Travel the last few years, can not fault them always very knowledgeable helpful and kind. Feel very confident and comfortable booking with them. We will definitely continue us... Voir plus
L'entreprise a répondu
Calvin did the initial enquiry & was very patient with me as I knew I wanted to go to Amsterdam but wasn’t sure of location. He used his personal experience to advise me & give me lots of options. H... Voir plus
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Georgie was extremely helpful in booking our next trip to India. Very happy with her professionalism she made sure we knew about everything required for our trip. We usually book our holidays on line... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
111 The Border Telford Town Centre, TF3 4AE, Telford, Royaume-Uni
- 01952 303378
4,8
Excellent
664 avis
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What can a say
What can a say, came to the shop to book a holiday, I new what and were I wanted to go and the date, so this made the holiday booking a lot easier, but the staff were more than happy to spend the time to try and get me better flights and a bit better deal on my holiday, nothing was to much trouble for them,
6 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
absolutely fantastic service
absolutely fantastic service, this is our 3rd time booking with Hayes Travel everyone is always so friendly and helpful, in around half an hour we booked our holiday, sorted insurance and car parking, definitely recommend the team at Telford they are an asset to the company.
25 juillet 2026
Réponse de Hays Travel - Telford
We're so pleased to hear you had such a great experience with us! It was a pleasure helping you book your holiday, insurance and parking, all in one visit. We really appreciate your continued support and look forward to seeing you in branch again soon!
~ Calv
I am continually treated professionally…
I am continually treated professionally by both Calvin and Elyse. They alone inspire me to go through my bucket list and consider areas to visit based on my journeys so far. If you move these two members of staff to another office let me know, so that I can follow them and continue to have their specialist skills. The other members of staff in the office are just as professional. But they do not shine as much as Calvin & Elyse.
22 juillet 2026
Réponse de Hays Travel - Telford
Thank you so much for your lovely review.
I'm so pleased to hear that we've inspired you to keep working through your bucket list and exploring new destinations.
Your loyalty and continued trust in Calvin and me is something we never take for granted, and your comment about wanting to follow us if we ever moved offices really made me smile!
It's always a pleasure catching up and discussing your next adventure.
Thank you as well for recognising the rest of the team – they'll be delighted to know their professionalism has been noticed too.
I look forward to helping you tick off many more destinations from that bucket list in the years ahead!
Best wishes,
Elyse
Elyse and the team were really helpful…
Elyse and the team were really helpful and patient. They were really friendly and kind and made the experience really great.
25 juillet 2026
Réponse de Hays Travel - Telford
Thankyou for your kind review we hope you have the best holiday! :) -Elyse
Réponse de Hays Travel - Telford
Thank you for your wonderful feedback! We are so pleased to hear that our team provided you with such a positive experience.
Kind Regards
Hays Travel
The young woman who dealt with us was…
The young woman who dealt with us was really brilliant in everything she done
26 juillet 2026
Réponse de Hays Travel - Telford
Thank you so much for your wonderful feedback! We are delighted to hear that our team provided you with such brilliant service.
Kind Regards
Hays Travel
Réponse de Hays Travel - Telford
Thank you for your kind words! We are so happy to hear that we were able to help you book your holiday. We appreciate your feedback!
Hays Travel Telford
Very informative and helpful and made…
Very informative and helpful and made my booking really easy. First time I’ve used hays travel and it certainly won’t be the last.
Excellent service
18 juillet 2026
Réponse de Hays Travel - Telford
Thank you so much, it was lovely speaking with you and I hope you have the most amazing time in Italy - Laura
Pleasantgentlmanhelpful
16 juillet 2026
Réponse de Hays Travel - Telford
Thankyou very much for your review
It was very helpful and the young man…
It was very helpful and the young man who did the booking for us thank you
5 juillet 2026
Réponse de Hays Travel - Telford
Hi Patricia,
Thank you so much for your kind review! I'm really pleased I could help with your booking. I hope you have a wonderful holiday, and I look forward to helping you again in the future.
~ Calv
Thank you Laura for helping us to book…
Thank you Laura for helping us to book another holiday with Hays Travel!! great that we found out about the excursions you can assist with on the cruise we have booked 🤩
9 juillet 2026
Réponse de Hays Travel - Telford
Jean, you are always more than welcome, It is always a pleasure seeing you both - Laura
The young lady was polite and friendly…
The young lady was polite and friendly and she was very good at her job
8 juillet 2026
Réponse de Hays Travel - Telford
Thank you for leaving such lovely feedback, I genuinely appreciate it - Elyse
Réponse de Hays Travel - Telford
Thankyou for your kind review :)
Repeat booking
We had just returned from a holiday at this resort and wanted to book a repeat visit next year. Travel Consultant was familiar with the area and was able to offer suggestions for our next visit and was very helpful throughout the booking.
1 juillet 2026
Réponse de Hays Travel - Telford
Hi Alan,
Thank you for your lovely review! I'm so pleased I could help you book your return visit and offer a few ideas for next time. I'm sure you'll have another fantastic holiday, and I look forward to helping you again in the future.
~ Calv
We have booked with Hays Travel the…
We have booked with Hays Travel the last few years, can not fault them always very knowledgeable helpful and kind. Feel very confident and comfortable booking with them. We will definitely continue using them in the future. A big thank you to all the amazing staff at the Telford Town Centre branch.
26 juin 2026
Réponse de Hays Travel - Telford
Thank you for such lovely feedback, we really appreciate your kind words - Natasha
we found the whole experience very good…
we found the whole experience very good and helpful,
2 juillet 2026
Réponse de Hays Travel - Telford
Thank you for taking the time to leave a review, I really appreciate it, and I hope that I can be of assistance again in the future - Calv
Réponse de Hays Travel - Telford
Hi Kim,
Thanks for the review! It really means a lot to know you choose Hays Telford time and time again and we look forward to helping you plan many more fantastic holidays in the future!
~ Calv
Very happy
Very polite and knowledgeable, went very smoothly, done a fantastic job, very happy with her service!
21 juin 2026
Réponse de Hays Travel - Telford
Thank you for your lovely comment, it was a pleasure to get something booked for you :)
Hays Travel Telford
Great customer service from Elyse
Great customer service from Elyse. Nothing was too much trouble. The whole process of finding and booking our cruise was so easy.
28 juin 2026
Réponse de Hays Travel - Telford
We're so glad we made your cruise booking easy and hassle-free. Thank you for your wonderful feedback!
Cruise booking
Natasha was really helpful with our cruise booking. Very knowledgeable and made the process easy.
28 juin 2026
Réponse de Hays Travel - Telford
We're so glad we could make your cruise booking easy and stress-free. Thank you for your kind words!
Kind Regards
Hays Travel
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