Hays Travel - Wallsend Avis 

1 149
TrustScore 5 sur 5

4,9

1 Segedunum Way, NE28 8JN Wallsend, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent experience. Emily was Very helpful & friendly. Took time to find me prices for different dates than advertised. Emily rang me with different dates and prices,explained every aspect o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hayes travel wallsend was such a lovely experience the staff were great and made us feel very welcome we booked our holiday very quickly and smoothly and the prices were very good everything we ask... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Emily was very professional and took time to tailor our trip how we wanted it. We had some very particular requests and she managed to get all sorted well done Emily

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have booked a few holidays with hays, although at a different branch. I have to say the staff were great at Wallsend from my first enquiry to the actual booking. They looked at maps of the area for... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 1 Segedunum Way, NE28 8JN, Wallsend, Royaume-Uni

  • 0191 2632704

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 149)

115 333 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience.
Emily was Very helpful & friendly. Took time to find me prices for different dates than advertised.
Emily rang me with different dates and prices,explained every aspect of our trip.
We rang back a couple of hours later and spoke with Emily to go through all booking information and our trip was booked.
Very professional service.
First time booking with Hays and I will definitely book again.
Thank you

30 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

Thank you very much for your lovely review, it was a pleasure booking your holiday to New York in 2029.

Thank you again.

Kind Regards,
Emily

Noté 5 sur 5 étoiles

Emily was very professional and took…

Emily was very professional and took time to tailor our trip how we wanted it. We had some very particular requests and she managed to get all sorted well done Emily

27 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

MR ALBERT TURNER,

Thank you for your wonderful review! We are so pleased to hear that your requests were handled professionally and that you had such a positive experience.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

great experience

great experience. she took ages looking for the right holiday for us and she was very helpful and even had a laugh with her

20 juillet 2026
Noté 5 sur 5 étoiles

The person who sorted everything out…

The person who sorted everything out for me was brilliant and I would recommend hays travel to anyone thanks very much for the experience +++++

26 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

Roger Vinton,

Thank you so much for your fantastic review! We are absolutely delighted to hear that you had such a brilliant experience with us and that our team member was able to sort everything out for you. We truly appreciate your recommendation.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Hayes travel wallsend was such a lovely…

Hayes travel wallsend was such a lovely experience the staff were great and made us feel very welcome we booked our holiday very quickly and smoothly and the prices were very good everything we asked we got so overall very pleased with the outcome 😀. Thank you Mr Kenneth stark

19 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

Kenneth Stark,

Thank you so much for your wonderful review! We are so pleased to hear that our team provided you with such a welcoming experience and that you were happy with the booking process and prices. We appreciate your kind words!

Kind Regards
Team Wallsend

Noté 5 sur 5 étoiles

Very friendly advisor

Very friendly advisor, helped us to book a holiday. Hays booking system was great it was Riviera’s that was the problem. Advisor sorted it out with a phone call.

25 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

David Fritze,

Thank you for your wonderful feedback! We are so pleased to hear that our advisor was able to assist you in booking your holiday and resolve any issues with the other booking system. We hope you have a fantastic trip!

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Have booked several trips with Hays and…

Have booked several trips with Hays and always found the staff informative, helpful and friendly. Nothing is too much trouble.

23 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

Thank you for your wonderful feedback!

We are so pleased to hear that our team is consistently informative, helpful, and friendly, and that you feel nothing is too much trouble. We truly appreciate your continued loyalty.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

I have booked a few holidays with hays

I have booked a few holidays with hays, although at a different branch. I have to say the staff were great at Wallsend from my first enquiry to the actual booking. They looked at maps of the area for me to give an idea of where hotels were in relation to the centre of the resort. To discussing ideas of day trips. Great service 👏

21 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

Thank you for your wonderful feedback! We are so pleased to hear that our team was able to provide such great service from your first enquiry to the actual booking. We appreciate your kind words.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Very helpful with holiday i had chosen

Very helpful with holiday i had chosen. Lovely lady very pleasant. Staff are lovely at Hays I always book my holiday through them as very reliable service. Never had any issues. Thank you

19 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

Thank you so much for your wonderful feedback! We are delighted to hear that our team was so helpful and pleasant. We truly appreciate your kind words and your continued loyalty.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

It was very good and easy to book

It was very good and easy to book

20 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

Thank you for your wonderful feedback! We are so pleased to hear that you found the booking process to be very good and straightforward. We appreciate you taking the time to share your positive experience.

Kind Regards
Hays Travel Hastings

Noté 4 sur 5 étoiles

Dealing with people not a screen.

Always use hays they somehow always get me the best prices. I much prefer dealing with a person than a computer and the staff at the Wallsend branch are top Notch.

12 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

Thank you for your wonderful feedback! We are so pleased to hear that you consistently find great prices and appreciate the personal touch from our team. We truly value your loyalty.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

They was great with booking they spelt…

They was great with booking they spelt name wrong changed it straight away

18 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

Thank you for your wonderful 5-star review! We're so pleased to hear that the booking process was great and that we were able to quickly correct the spelling of the name for you. We appreciate your understanding.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

70th birthday celebrations 🍾 done

Bobbi in Wallsend Branch was great finding a nice holiday for us

17 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

Thank you for taking the time to leave such a lovely 5-star review! We are so pleased to hear that our colleague at the Wallsend branch was able to find a fantastic holiday for you.

Kind Regards
Hays Travel

Noté 4 sur 5 étoiles

Customer service was great

Customer service was great

11 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

Thank you for taking the time to share your positive experience with us. We're so pleased to hear that our customer service was great!

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Very professional member of staff

Very professional member of staff

17 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

Thank you for your fantastic 5-star review! We are so pleased to hear that you found our staff member very professional. We truly appreciate your kind words.

Kind Regards
Hays Travel - Bobbi

Noté 5 sur 5 étoiles

Fabulous service as always

Fabulous service as always, thanks again Emily

9 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

Thank you for your wonderful review! We are so pleased to hear that you consistently receive excellent service. We truly appreciate your kind words.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff

14 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

Thank you very much for your lovely review, it was a pleasure booking your cruise.

Kind Regards,
Emily

Noté 5 sur 5 étoiles

Susan was really helpful

Susan was really helpful, going through lots of different options to find hotel and best flight times for us. She was very friendly, and took time to make sure we were fully satisfied with everything

12 juillet 2026
Logo de Hays Travel - Wallsend

Réponse de Hays Travel - Wallsend

Thank you so much for your wonderful review! We are delighted to hear that our colleague was so helpful in finding the perfect options for your trip and ensured your complete satisfaction.

Kind Regards
Hays Travel - Susan

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus