Millets - Barnstaple Avis 

I was served by Elliott, who really made my shoe-shopping experience exceptional. His knowledge of all the footwear, all the brands, materials they use, pros/cons etc made for such an easy shopping experience. He was able to serve myself and another lady at the same time, both of us making purchases thanks to Elliott's expertise. Highly recommend taking to Elliott if you're looking for new outdoors footwear.

Elliott was a fantastic salesman who really helped us to choose the right walking boot. Very helpful, full of good knowledge and did not rush us.

I popped in a few weeks ago to pick up a tent, roll mat and sleeping bag.
I made a beeline for one of the assistants in the shop knowing full well I would need help. Mitch was so helpful, friendly and knowledgeable.
It was like having a personal shopper.
I can safely say that the tent stayed dry and the sleeping bag was warm but unfortunately the self inflating roll mat was a bit uncomfortable and I kept slipping off it but I will pop back in and get a better one before my next trip.
Great service.

I popped into the shop to have a look on the sale promotions in my local Millets store in Barnstaple today…

Jeremy and Mitch were extremely helpful on finding the right walking boot for me and for my budget..

With the great offer on walking boots and being a good price, I bought 3 pairs of walking boots..

Jeremy and Mitch were absolutely brilliant and when asked for information on a product they were both extremely helpful, but not pushy to make a sale…

Thank you guys for making shopping for walking boots a pleasurable experience, till next time…!!

Many thanks

Sandra Pierce

Elliott was exceptionally knowledgeable, helpful and friendly. He gave us excellent advice. We couldn’t have asked for better service. Excellent!

Absolutely first class service from start to finish!
Unfortunately my shoes didn’t feet and there was no half sizes and I had no trouble what so ever getting a refund
Everyone was polite so nice to see these days
Thank you

We have used Millets several times over the years and the staff in Barnstaple have always been helpful. I have had some Scarpa walking boots from the store which repeatedly split and each time the Manager Rob has been very customer focused and helpful and i have been given replacements. Our recent visit was on July 6th 2024 and Rob was very helpful and pleasant a credit to Millets so much so that my husband also bought a new pair of walking boots.

I wanted a new pair of walking boots after seeing them on line. I prefer to try them on so went into Millets in Barnstable. Mitch the salesman couldn’t have been more helpful. He was friendly, knowledgeable and patient. The store is welcoming and we didn’t feel rushed. Mitch is a credit to your company. Would thoroughly recommend a visit to the store.

Great service - super helpful and friendly as always - thanks 🙏

Mitch was great, really knowledgeable and helpful with boot selection.

Elliot was brilliant, knowledgeable, patient, friendly many thanks

Outstanding customer service. Fantastic quality products at Amazing prices. Thanks Jeremy for your help and patience. Many thanks and kind regards Mark B.

The store is very well presented and the staff are very friendly.

Fantastic customer service by Rob, very helpful will be returning for more of his knowledge in the very near future

Was served by Rob, amazing customer service as always and very helpful and knowledgeable on all products I needed thank you again and will see you soon

Super helpful staff who helped me with the shoes I wanted.
Store was clean and tidy and staff were helpful and friendly.

Very friendly and helpful team. Helped me find exactly what I was looking for. The store was nicely laid out too with a good variety of stock.

I was served by Jeremy this morning who was extremely helpful and accommodating by letting me remove the insoles in the boots I tried on, to allow me to insert my medical orthotics to make sure my choice of footwear would be correct.

Jeremy at Barnstable was so helpful in helping me find walking boots. I’ve been looking for a while. He offered advise and answered my questions knowingly

Elliott was very patient and helpful in assisting me in choosing a pair of walking boots