The staff at the Southend on Sea, Essex store were fantastic at helping me and my son with our purchases. they spent time going through our various options on the items we needed. Then when they d... Voir plus
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Needed to return online purchase & exchange for different size. Phoned Millets Southend, they happily put the new size aside for me. All the staff were extremely friendly, helpful, efficient & had gr... Voir plus
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I ordered from online AND walked into my nearest store, both were very productive and I got most of what I needed each time. The staff are friendly and very helpful in the Southend store. Delivery too... Voir plus
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I haven’t received my purchase or a reply to an email I sent asking when I can expect it!
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À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- Magasin de vêtements de sport (activewear)
- Magasin de sacs et de valises
- Magasin de matériel de camping
À propos de Millets - Southend
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
4/19 York Road, SS1 2BH, Southend, Royaume-Uni
- 01702 418316
4,9
Excellent
498 avis
Demande des avis aux clients
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Stephen was extremely helpful
Sales assistant was extremely helpful when purchasing my trecking boots
14 juillet 2024
Avis spontané
Réponse de Millets - Southend
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Noah very helpful once again
Noah very helpful once again. Patient & knowledgeable THANK YOU
13 juillet 2024
Avis spontané
Réponse de Millets - Southend
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
An excellent service from Josh
An excellent service from Josh. A broad range of products to fully kit us out for Kilimanjaro
7 juillet 2024
Avis spontané
Réponse de Millets - Southend
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Amy has been very helpful with our…
Amy has been very helpful with our purchases today and is knowledgeable with the products we’ve bought today.
6 juillet 2024
Avis spontané
Réponse de Millets - Southend
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great customer service, great price
They had great customer service! Noah was very helpful when we were looking for walking boots. There's also a great range of other hiking equipment and at a great price too.
6 juillet 2024
Avis spontané
Réponse de Millets - Southend
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Stephen was really helpful.
29 juin 2024
Avis spontané
Réponse de Millets - Southend
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Stephen and Amy were super helpful 🫡
29 juin 2024
Avis spontané
Réponse de Millets - Southend
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Excellent customer service from Sarah &…
Excellent customer service from Sarah & her colleague.
Shopping for my daughters World Challenge equipment & clothes was made a lot easier with their knowledge.
Very helpful
27 juin 2024
Avis spontané
Réponse de Millets - Southend
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Réponse de Millets - Southend
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Good quality equipment
Good quality equipment - staff were helpful - Josh was amazing - Thank you
23 juin 2024
Avis spontané
Réponse de Millets - Southend
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Very easy and helpful shopping experience
Very easy and helpful shopping experience at Millets in Southend. Amy and Josh were very helpful. We are equipped for our climb up Snowdon next weekend.
23 juin 2024
Avis spontané
Réponse de Millets - Southend
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Josh and Noah have been really helpful…
Josh and Noah have been really helpful for me and family when we were looking for walking clothing. Thank you both . Good purchase.
22 juin 2024
Avis spontané
Réponse de Millets - Southend
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Found exactly what I was looking for
Found exactly what I was looking for. Josh was very helpful. Would definitely use store again.
21 juin 2024
Avis spontané
Réponse de Millets - Southend
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Excellent staff
First time I shop at Millets ,it was a great experience for me.I was assisted by Josh and he was very helpful.He made my shopping easy and I manage to find the stuff I need.I will be coming back to buy the rest of the equipment my son needs for his outdoor camping.
14 juin 2024
Avis spontané
Réponse de Millets - Southend
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Really helpful staff and got everything…
Really helpful staff and got everything I needed. Perfect for buying the items I need for DoE.
15 juin 2024
Avis spontané
Réponse de Millets - Southend
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Josh: greatest millets worker…
Josh helped me so much when shopping for my DofE. He’s an amazing worker
15 juin 2024
Avis spontané
Réponse de Millets - Southend
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Amy was very helpful
Amy was very helpful, fantastic selection of camping gear at a great price.
15 juin 2024
Avis spontané
Réponse de Millets - Southend
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Amy was very helpful and knowledgeable
Amy was very helpful and knowledgeable, great value products
14 juin 2024
Avis spontané
Réponse de Millets - Southend
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Was directed well to buying shoes and…
Was directed well to buying shoes and they fit great
31 mai 2024
Avis spontané
Réponse de Millets - Southend
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Millets Customer Care Team
Sarah was very helpful and…
Sarah was very helpful and knowledgeable. I got what I needed . Great experience.
30 mai 2024
Avis spontané
Réponse de Millets - Southend
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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