Millets - Uckfield Avis 

741
TrustScore 5 sur 5

4,9

136 High Street, TN22 1QR Uckfield, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely amazing staff, so lovely, thoughtful and helpful especially Phoenix. She taught me more in 10 minutes about hiking shows then I’ve learnt in my whole life.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to get hiking shoes for my eldest son. Isaac was the assistant we talked to and he quickly got the right size and gave good advice for the fitting. Very professional yet easy to talk to. I always... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in to purchase my husband a pair of walking trainers. We were served by Josh and who was very helpful, chatty and did not mind getting several pairs of different sized shoes out for my husband t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My son needed walking boots for his upcoming DofE and Simon was incredibly helpful and knowledgeable. He spent time with us asking questions, observing my sons natural stance and the way he walks (lea... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Uckfield

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 136 High Street, TN22 1QR, Uckfield, Royaume-Uni

  • 01825 701176

4,9

Excellent

TrustScore 5 sur 5

741 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(741)

5 273 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent advice!

Went to the store to discuss options for purchasing a pair of waterproof walking/gardening boots. Very good advice from Simon initially and subsequently Rocco too. Thanks to their help I purchased a pair that suit my needs perfectly. Thank you to all at the Uckfield store.

18 novembre 2024
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Noté 5 sur 5 étoiles

Simon’s exceptional knowledge

I was shopping with my daughter in Millets Uckfield where we were served by Simon. His knowledge is second to none. He advised us on the purchase of walking boots and a sleeping bag. He takes the time to explain everything thoroughly and never makes you feel rushed. He is an incredible asset to your business!

14 novembre 2024
Avis spontané
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Réponse de Millets - Uckfield

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Good service

The store staff are always helpful and knowledgeable

10 novembre 2024
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Isaac dealt with us professionally

Isaac dealt with us professionally, good product knowledge and not price pushy in any way. Isaac helped me purchase some waterproof Berghaus walking boots for my daily dog walk.
Thankyou

9 novembre 2024
Avis spontané
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Réponse de Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Noté 5 sur 5 étoiles

Exceptional service and knowledge.

Exceptional service and knowledge from Simon whilst sorting out my husband’s new pair of walking boots.
Great to have this in our town.

6 novembre 2024
Avis spontané
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Réponse de Millets - Uckfield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Brilliant customer service

I went into the Uckfield store to buy some boots for work, I am having trouble with painful feet and walking most of the day is not much fun. Phoenix served me and was really knowledgeable and helpful and gave me good options and even taught me how to tie my laces properly. I came away with some awesome Brasher boots which are super comfortable. Thank you Phoenix.

3 novembre 2024
Avis spontané
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Réponse de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Exceptional service in Uckfield store

We are visiting from Australia and was after a Berg Haus jacket,and luckily the Millet store in Uckfield had the jacket I was after in store. I was very happy with the service, the person who was serving was very friendly, attentive and knowledgeable about this particular jacket I was interested in. Unfortunately I was not able to buy the corresponding fleece in store but kindly I was directed which fleece would fit when I buy it on line. Awesome service and if I was visiting again I would definitely go to that particular store again.

30 octobre 2024
Avis spontané
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Réponse de Millets - Uckfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great customer service from Isaac when…

Great customer service from Isaac when buying a pair of new walking boots. Some additional helpful advice from Simon too. Real team support in evidence. Quality product with a very attractive discounted price. Thanks guys.

26 octobre 2024
Avis spontané
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Réponse de Millets - Uckfield

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Phoenix and Simon are wonderful!!

Phoenix and Simon are such wonderful employees, they were so helpful and friendly when I went with my mum to buy a bag. It was an amazing experience and I would definitely recommend using Uckfield-Millets as the staff were so kind, knowledgeable and honest. It was great, 1000000%.

26 octobre 2024
Avis spontané
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Réponse de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Wow!

Wow! Been in today and bought some walking boots and Simon was amazing. A really friendly man with an incredible amount of knowledge on the products in the store. Thank you so much.

26 octobre 2024
Avis spontané
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Réponse de Millets - Uckfield

Hi,

We're really glad you took time out to rate us as 5 stars here on Trustpilot. Hopefully we can deliver more wow experiences for you in the future.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Uckfield store, very helpful…

The Uckfield store has a very helpful and kind team on hand, not had one bad experience visiting ove the years! Keep up the great work!

24 octobre 2024
Avis spontané
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Réponse de Millets - Uckfield

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service from Simon

Excellent customer service from Simon, who helped me pick the right hiking boots I need for work.
Very knowledgable and generous with helpful tips and information.
High quality service, very happy.

19 octobre 2024
Avis spontané
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Réponse de Millets - Uckfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent service by Simon advising on…

Excellent service by Simon advising on correct footwear.

15 octobre 2024
Avis spontané
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Réponse de Millets - Uckfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

The help and advice I received about…

The help and advice I received about the type of shoe I should have for the type of feet I have was second to none.

11 octobre 2024
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Millets Uckfield for new boots

Millets Uckfield for new boots: knowledgeable, friendly, attentive, in sale, - easy! Thanks deserved.

16 octobre 2024
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Thank you Simon!!

Simon, really took the time to give us excellent service. He was very knowledgeable and gave me some great advice for the boots that I needed. I knew I wanted some that fitted correctly and were comfortable since they were my first ever pair and I really felt like he went above and beyond with such amazing service. He really is an asset to your Uckfield branch!! Nothing was too much trouble for Simon. Thanks again!!

16 octobre 2024
Avis spontané
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Réponse de Millets - Uckfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Nice shop

Nice shop, staff friendly but not pushy. When I did need help Pam was available and very knowledgeable, even pointing out the offers to save me a bit of money.
Excellent service

15 octobre 2024
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

THANKS SIMON!

What a star Simon is, gave us great service and advice regarding size comfort and fit.
He really knows his stuff, we left Milletts completely satisfied.
Simon really is an excellent asset to your business, and a really nice guy.

10 octobre 2024
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very helpful

Phoenix was very helpful for our daughter as she found walking boots and a raincoat for her upcoming DofE expedition. Thank you.

13 octobre 2024
Avis spontané
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Réponse de Millets - Uckfield

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very helpful, friendly staff

Very helpful and friendly staff in the uckfield branch. Really knowledgeable of the clothing they are selling. Phoenix was professional and very helpful.

12 octobre 2024
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

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