Millets - Woking Avis 

961
TrustScore 5 sur 5

4,9

36 The Peacocks Centre, GU21 6GD Woking, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The store is closing down but that doesn’t stop the staff delivering exception customer service. Tracy was amazing at finding walking boots, socks and waterproof trousers quickly for my son who start... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sarah at Millets was so wonderful with helping us shop for my daughter's DofE kit list. She went through the list, and helped us choose the best options. She found the perfect hiking shoes! Honestly s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent shop - helpful staff and a great range of products at decent prices for travel, camping and outdoor activities. Best place to get hiking shoes/boots in town.

L'entreprise a répondu

Noté 1 sur 5 étoiles

I have always been really impressed and pleased with the service I have received at the Woking branch. However when I popped in today for a browse I was disappointed to hear how the Manager (on prob... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Woking

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 36 The Peacocks Centre, GU21 6GD, Woking, Royaume-Uni

  • 01483 617512

4,9

Excellent

TrustScore 5 sur 5

961 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(961)

5 729 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent staff with great knowledge

The staff working at the Woking branch provide an excellent service. During my last visit, Kai, was extremely helpful, knowledgeable on all products which interested me, and he provided great customer service. I will definitely be back when I’m looking to buy other products.

6 mars 2025
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Knowledgeable and Friendly

I went in for new walking boots and Kai was very helpful with information about the different boots and their benefits, appreciating I've been happy with a particular brand in the past.

7 mars 2025
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Leah is an exceptionally good…

Leah is an exceptionally good salesperson! She understood my needs and financial limits and worked with me to find the perfect hiking boots!!

4 mars 2025
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service from Kai. Knowledgable and helpful, and we were also impressed with the next day delivery of boots that he ordered for us.

23 février 2025
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Noté 5 sur 5 étoiles

Served by Leah

Served by Leah. Very knowledgeable and helpful. Staff are very friendly.

1 mars 2025
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service

Staff member Leah was extremely helpful and gave amazing advice and insight. Absolutely great service

1 mars 2025
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Kai was amazingly helpful

Kai was amazingly helpful. My daughter has to try on a lot of shoes to find the right pair and he was knowledgable and patient.

23 février 2025
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Sarah Is very service oriented and…

Sarah Is very service oriented and patient and gives really great advice. Great customer experience

13 février 2025
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I had a wonderful experience today at…

I had a wonderful experience today at the Woking branch of Millets. The young man who assisted me, Kai, was incredibly professional, courteous, and helpful. He greeted me with a friendly smile and was eager to help me find the right sleeping bag for my son. Although the one I initially wanted was too large, Kai suggested the perfect alternative, which was also on sale. I truly appreciate his assistance and the excellent customer service he provided. A big thank you to Kai for making my visit so enjoyable. Highly recommend!

G. Chandler

21 février 2025
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Noté 5 sur 5 étoiles

Silver DoE advice from Kai

Went back and Kai helped us again with more equipment so my son can complete his silver DoE. Kai gave us options and reasons why to pick either options, highly recommend visiting the woking branch, as all staff are polite and very helpful.

20 février 2025
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

We were brilliantly helped by Leah…

We were brilliantly helped by Leah today to get us ready for DofE in the most cost effective way possible. Thank you Leah!

19 février 2025
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service from Leah

I went to Millets to find a pair of walking boots. I was helped by a very efficient sales assistant called Leah. Leah was very knowledgeable about the product ranges on offer and helped me with a couple of items I wanted to try. Throughout Leah was very polite, helpful and customer focussed. I don’t think there is anything else she could have done to make my visit any better. I walked away after buying a pair of Merrell walking boots for me and a polar chute as a gift for my wife.

8 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Walking Clothes

I came into the Woking store today looking for walking trousers. Sarah was extremely helpful, with me trying on different makes and sizes . Thank you Sarah .
I left with two pairs of trousers , two tops , I showerproof top, winter cloves, toe warmer and a pair of walking boots . Great service and thank you .
Kevin

3 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Walking boots - Woking Millets

Went in to Woking Millets for some new walking boots. Kai was incredibly helpful. He was very knowledgeable and patient while I asked lots of questions and tried lots of boots. I'm very happy with the boots I chose, thanks Kai!

23 janvier 2025
Avis spontané

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