The store is closing down but that doesn’t stop the staff delivering exception customer service. Tracy was amazing at finding walking boots, socks and waterproof trousers quickly for my son who start... Voir plus
L'entreprise a répondu
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The store is closing down but that doesn’t stop the staff delivering exception customer service. Tracy was amazing at finding walking boots, socks and waterproof trousers quickly for my son who start... Voir plus
L'entreprise a répondu
Sarah at Millets was so wonderful with helping us shop for my daughter's DofE kit list. She went through the list, and helped us choose the best options. She found the perfect hiking shoes! Honestly s... Voir plus
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Excellent shop - helpful staff and a great range of products at decent prices for travel, camping and outdoor activities. Best place to get hiking shoes/boots in town.
L'entreprise a répondu
I have always been really impressed and pleased with the service I have received at the Woking branch. However when I popped in today for a browse I was disappointed to hear how the Manager (on prob... Voir plus
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Écrit par l'entreprise
36 The Peacocks Centre, GU21 6GD, Woking, Royaume-Uni
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The shop has good selections available for hiking shoes, if your feet are standard size. Unfortunately mine needed wide whith size.
Kamilla has been very helpful and patient in answering to my various questions. Thank you.

Réponse de Millets - Woking
Excellent service once again from Sarah. Always acknowledges you when entering the store and offers to help if we need anything. I was looking for walking shoes that were waterproof and Sarah gave me good advice on the different styles I had selected to help me choose.

Réponse de Millets - Woking
Popped in as I walking past. Spotted a waterproof jacket in my size, which fitted well,and went to pay. Kai noticed a mark on the jacket, and offered either a discount or a replacement on order for delivery. K decided to have a replacement delivered to my home. Kai organised it all and provided a ver good level of service

Réponse de Millets - Woking
Excellent service from Leah, so helpful and knowledgable. Always a pleasure to shop in this store.

Réponse de Millets - Woking
We both needed walking boots & made a beeline for Millets. Both the service from Kai and the stock availability were great. We are now walking around the house in our new boots as per his advice.

Réponse de Millets - Woking
Friendly & efficient service provided by Kai to help me purchase some walking shoes & wellies! Thank you 😁

Réponse de Millets - Woking
These guys are helpful and they know their stuff. Thanks to Kai, really appreciate your time, patience and knowledge.

Réponse de Millets - Woking
Kia, the salesperson was brilliant. Really helpful, understanding of my issues and patient. He was also knowledgeable about the various stock items available.

Réponse de Millets - Woking
I was help in choosing walking shoes. The sales person was very nice and helpful. He made a few suggestions. Thanks to his help I walked out with the right pair of walking shoes for me.

Réponse de Millets - Woking
Excellent customer service from Kai. I would’ve left shop as couldn’t see what I was looking for but Kai asked if he could help and came up with couple suggestions for walking shoes I was looking for. Spent more than I would normally have but very happy customer. Thank you! 😊

Réponse de Millets - Woking
Outstanding service by Sarah and the local team.
Very kind and welcoming service. Thank you for your help

Réponse de Millets - Woking
I popped in to se if I can get a headlamp for running at a reasonable price. Kai was very helpful, explaining pros and cons of various ones. Even opened one and demonstrated it. This is what I love about buying on person rather than online. Thank you

Réponse de Millets - Woking
Long story not-so-short, I was looking for a new pair of walking boots to replace my 20 odd year old ones. Didn’t have what I was specifically looking for in the store but Kamilla and Kai were both really helpful in ordering them online for home delivery for me. New ones arrived the following day, not right for me so returned them to the store where the refund was processed immediately and efficiently.
Had a look at what they did have, decided that I actually needed walking shoes rather than boots and was helped by Hannah who was lovely and so patient in bringing me many options to try on. Thank you to all the staff on both visits for being so super lovely and helpful 😊 other shops could take note of this cheerful, spot-on customer service.

Réponse de Millets - Woking
Hannah served me today and she was very polite. She helped me find the correct shoes for me.

Réponse de Millets - Woking
Very helpful and persuaded me to try a size larger than I have been used to - which I bought! Also thanks to a cheerful Kai on the till, who was very careful to ensure both shoes were the same size and a left and right shoe!

Réponse de Millets - Woking
Kai was very knowledgable, helpful and very patient. Bought a lovely pair of Brasher boots with Black Friday discount of 30% - fantastic deal.

Réponse de Millets - Woking
Really helpful guy (Kai), good advice and then helped with online order. Speedy delivery too!

Réponse de Millets - Woking
Kai was very helpful whilst I was looking for my boots!

Réponse de Millets - Woking
Very helpful staff member kai, very knowledgeable and honest. Had a great discount on the boots we wanted when I went in and had multiple options in the correct size. Would recommend if at all unsure about what you need

Réponse de Millets - Woking
Hannah helped pick a backpack for my daughter, she was very helpful during the fitting, and helped us make the right choice.

Réponse de Millets - Woking
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