Millets - Woking Avis 

961
TrustScore 5 sur 5

4,9

36 The Peacocks Centre, GU21 6GD Woking, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The store is closing down but that doesn’t stop the staff delivering exception customer service. Tracy was amazing at finding walking boots, socks and waterproof trousers quickly for my son who start... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sarah at Millets was so wonderful with helping us shop for my daughter's DofE kit list. She went through the list, and helped us choose the best options. She found the perfect hiking shoes! Honestly s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent shop - helpful staff and a great range of products at decent prices for travel, camping and outdoor activities. Best place to get hiking shoes/boots in town.

L'entreprise a répondu

Noté 1 sur 5 étoiles

I have always been really impressed and pleased with the service I have received at the Woking branch. However when I popped in today for a browse I was disappointed to hear how the Manager (on prob... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Woking

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 36 The Peacocks Centre, GU21 6GD, Woking, Royaume-Uni

  • 01483 617512

4,9

Excellent

TrustScore 5 sur 5

961 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(961)

5 752 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good hiking shoes selections

The shop has good selections available for hiking shoes, if your feet are standard size. Unfortunately mine needed wide whith size.
Kamilla has been very helpful and patient in answering to my various questions. Thank you.

27 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent service once again from…

Excellent service once again from Sarah. Always acknowledges you when entering the store and offers to help if we need anything. I was looking for walking shoes that were waterproof and Sarah gave me good advice on the different styles I had selected to help me choose.

25 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Popped in as I walking past

Popped in as I walking past. Spotted a waterproof jacket in my size, which fitted well,and went to pay. Kai noticed a mark on the jacket, and offered either a discount or a replacement on order for delivery. K decided to have a replacement delivered to my home. Kai organised it all and provided a ver good level of service

23 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent service from Leah

Excellent service from Leah, so helpful and knowledgable. Always a pleasure to shop in this store.

23 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

First time choosing walking boots.

We both needed walking boots & made a beeline for Millets. Both the service from Kai and the stock availability were great. We are now walking around the house in our new boots as per his advice.

20 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Friendly & efficient service

Friendly & efficient service provided by Kai to help me purchase some walking shoes & wellies! Thank you 😁

18 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I recommend this shop

These guys are helpful and they know their stuff. Thanks to Kai, really appreciate your time, patience and knowledge.

16 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer care

Kia, the salesperson was brilliant. Really helpful, understanding of my issues and patient. He was also knowledgeable about the various stock items available.

14 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I was help in choosing walking shoes

I was help in choosing walking shoes. The sales person was very nice and helpful. He made a few suggestions. Thanks to his help I walked out with the right pair of walking shoes for me.

13 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service from Kai

Excellent customer service from Kai. I would’ve left shop as couldn’t see what I was looking for but Kai asked if he could help and came up with couple suggestions for walking shoes I was looking for. Spent more than I would normally have but very happy customer. Thank you! 😊

13 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Outstanding service by Sarah and the local team.

Outstanding service by Sarah and the local team.

Very kind and welcoming service. Thank you for your help

11 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Headlamp for running

I popped in to se if I can get a headlamp for running at a reasonable price. Kai was very helpful, explaining pros and cons of various ones. Even opened one and demonstrated it. This is what I love about buying on person rather than online. Thank you

8 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hi,

We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

New walking boots/shoes

Long story not-so-short, I was looking for a new pair of walking boots to replace my 20 odd year old ones. Didn’t have what I was specifically looking for in the store but Kamilla and Kai were both really helpful in ordering them online for home delivery for me. New ones arrived the following day, not right for me so returned them to the store where the refund was processed immediately and efficiently.
Had a look at what they did have, decided that I actually needed walking shoes rather than boots and was helped by Hannah who was lovely and so patient in bringing me many options to try on. Thank you to all the staff on both visits for being so super lovely and helpful 😊 other shops could take note of this cheerful, spot-on customer service.

7 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Hannah served me today and she was very…

Hannah served me today and she was very polite. She helped me find the correct shoes for me.

9 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Well Done

Very helpful and persuaded me to try a size larger than I have been used to - which I bought! Also thanks to a cheerful Kai on the till, who was very careful to ensure both shoes were the same size and a left and right shoe!

9 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Kai was very knowledgable

Kai was very knowledgable, helpful and very patient. Bought a lovely pair of Brasher boots with Black Friday discount of 30% - fantastic deal.

9 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Really helpful

Really helpful guy (Kai), good advice and then helped with online order. Speedy delivery too!

7 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Kai was very helpful whilst I was…

Kai was very helpful whilst I was looking for my boots!

6 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff and great product

Very helpful staff member kai, very knowledgeable and honest. Had a great discount on the boots we wanted when I went in and had multiple options in the correct size. Would recommend if at all unsure about what you need

2 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Hannah helped pick a backpack for my…

Hannah helped pick a backpack for my daughter, she was very helpful during the fitting, and helped us make the right choice.

2 novembre 2024
Avis spontané
Logo de Millets - Woking

Réponse de Millets - Woking

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus