I had a great experience with Martin Chapman of Oakleafe. From the first time we spoke to the final outcome of the claim which I was happy with He was very informative and very easy to contact. I wou... Voir plus
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Aidan was amazing from day one! Additionally his department were genuinely contactable if he was on a site visit etc. Navigating a devastating loss was made so much easier with Oakleafe. Our ins... Voir plus
L'entreprise a répondu
After an incredibly slow start the claim really moved forward when Cameron Dautry-Turner took over. He responded quickly to all forms of communication and helped us to an appropriate claim. Oakleafe... Voir plus
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Absolutely brilliant experience. The whole team were friendly, approachable, and genuinely cared about helping us. They took the pressure off completely and explained everything in simple terms. It wa... Voir plus
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À propos de l'entreprise
- Expert en sinistres
- Compagnie d'assurance commerciale
- Compagnie d'assurance
- Compagnie d'assurance propriétaire
À propos de Oakleafe Group
Écrit par l'entreprise
Oakleafe Claims: The UK’s Trusted Insurance Claims Experts
At Oakleafe Claims, we know that when disaster strikes, it can disrupt more than just your property - it can halt your entire business operation. Whether it's fire, flood, storm, subsidence, or another devastating event, the aftermath can be overwhelming. For business owners, the stakes are even higher, with potential loss of income adding to the stress. That’s where Oakleafe Claims steps in. As the leading loss assessor in the UK, we specialise in managing property damage and business interruption claims, ensuring that both your property and your livelihood are fully protected.
Why Choose Oakleafe Claims?
With over 80 years of experience, Oakleafe Claims has built a reputation as a compassionate, knowledgeable, and fiercely dedicated advocate for policyholders. We work exclusively for you, the claimant, not the insurance companies, ensuring that your interests are always at the forefront of our efforts. Winning 'Loss Assessor of the Year' three consecutive years at The British Claim Awards is testament to the company's client-centred approach.
Our team of expert loss assessors are equipped to handle all property damage claims, including residential, commercial, and industrial claims. We manage the entire process on your behalf, from initial assessment to negotiation and final settlement, allowing you to focus on getting your life and business back on track.
Comprehensive Services Tailored to Your Needs
Oakleafe Claims offers a full range of services to make the insurance claim process as smooth and stress-free as possible. Our services include:
- Damage Assessment: We thoroughly evaluate the damage to your property, ensuring nothing is overlooked.
- Claim Preparation: Our team meticulously prepares and submits your claim, using our extensive knowledge of insurance policies to maximise your settlement.
- Negotiation: We negotiate directly with your insurance company, advocating for a fair and just settlement on your behalf.
- Project Management: If repairs are needed, we oversee the restoration process, working with trusted contractors to ensure your property is restored to its original condition or better.
At Oakleafe Claims, we know that every claim is unique and treat it as such. Our personalised approach means you receive the dedicated attention and expertise your claim deserves. We take pride in our high success rate and the satisfaction of our clients, many of whom have trusted us through multiple claims over the years.
Your Peace of Mind, Our Priority
We believe in transparency, integrity, and relentless pursuit of the best outcomes for our clients. Trust Oakleafe Claims to stand by your side throughout the claims process, fighting to ensure you receive the full compensation you're entitled to. When disaster strikes, you don’t have to face it alone. Let Oakleafe Claims be your guide, advocate, and partner every step of the way.
Start your claim with us today and experience the Oakleafe difference - where expertise meets empathy.
Coordonnées de contact
Oakleafe House, 9 Balgores Ln, Gidea Park, RM2 5JS, Romford, Royaume-Uni
- 0333 2101 999
- office@oakleafe.claims
- www.oakleafe.claims
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This company works with insurance…
This company works with insurance companies behind closed doors to deny claims!! Lengthening the process to make sure the claimants are disheartened and withdraw! Very incompetent staff who are not knowledgeable and are more likely to mislead. Stay clear and choose better if you want professionalism.
I had a great experience with Martin…
I had a great experience with Martin Chapman of Oakleafe. From the first time we spoke to the final outcome of the claim which I was happy with He was very informative and very easy to contact. I would definitely recommend this company
Aled Roberts
Deciding if you need a loss asessor?
You're probably reading this review as part of deciding whether to hire a loss assessor. I have simple advice on that: if your claim is significant _to you_ and/or in any way complex, just do it. These guys leverage significant knowledge about the insurance industry to your benefit; they're incentivised to get you the best outcome they can; and you're getting someone in your corner in what may very well not turn out to be a fair fight.
Then you come to selecting from the assessors out there. I can't speak to any of the others because I hired Oakleafe. But what I can tell you is that, over course of a long and exceptionally gruelling claim, Oakleafe had my back.
My handler Jack was at the end of a Whatsapp call more or less whenever I needed him, and often to provide camaraderie as well as material help. Many of these fellas will have done time in the industry, and it shows: while they can't work magic, they can see the big picture of the insurance game, and help you play it on even terms. There is absolutely no way you will be playing on even terms if you try to do it by yourself.
As to the fee: I suggest you remind yourself that Oakleafe are taking a small slice of a pie whose size they will be making best efforts to increase. And that without them, you'll be fighting an industry doing its level best to eat the whole pie and leave you with nothing.
Personally, I can't fault Jack on his professionality and conduct throughout. Some claims are surprisingly intense and Jack has to walk a tricky line in trying to manage a customer's expectations, disappointments and the general unpleasant rollercoaster ride of it all. It must be quite an intense job.
This is a strong recommendation, in case that wasn't clear. I am sure there are other good loss assessors, but I can recommend this one from first hand experience, and a long-fought campaign that, ultimately, went my way. Worth every penny.
After a devastating fire at my house,I…
After a devastating fire at my house,I enlisted the help of Oakleafe Claims. I would not have coped without their help with the complicated process of the insurance claim and subsequent problems.They were very helpful,very professional and helped to make a very traumatic time a little less stressful. Highly recommended!
Great bunch
Great bunch, sorted everything for us. We can't thank you enough. 5 stars is not enough for you amazing bunch.
Great job from John Goodwin and the…
Great job from John Goodwin and the team, was a difficult journey for us following an impact damage to our home,leaving us homeless for two years, but was made easier with good advice, organising all the necessary works and following through with issues that arose.
Thanks for sticking with it and staying true to your word 😊
Mick and Carole

Réponse de Oakleafe Group
Verry happy
After 16 months of back and forth with the building company and insurance company I got in contact with oakleafe group and I had no more dealings with anybody but an oakleafe agent who had everything sorted to my entire satisfaction within 8 weeks
I have nothing but praise for the professional, efficient and speedy way they delivered a more than satisfactory result

Réponse de Oakleafe Group
Excellent customer service
Excellent customer service, and individuals who are extremely professional, highly recommend.

Réponse de Oakleafe Group
Helped take the stress away….
This company helped us from start to finish in what was an awful situation. Always on hand to help and answer any questions or concerns i had. I’m a stress head and they helped take that stress away. Would defo recommend 100%.

Réponse de Oakleafe Group
Oakleafe provided us help in our time…
Oakleafe provided us help in our time of need more than once offering excellent care and support in difficult times

Réponse de Oakleafe Group
I recently used Oakleafe for a flood…
I recently used Oakleafe for a flood that I had the staff were super helpful and I wish i knew sooner about this company I am over the moon with the work they have done .

Réponse de Oakleafe Group
Oakleafe staff was helpful with the…
Oakleafe staff was helpful with the process great work we are very happy with them would most definitely recommend this company to anyone.

Réponse de Oakleafe Group
The team at oakleafe were great
The team at oakleafe were great, took all my worries away, talked me through every stage! Well happy!

Réponse de Oakleafe Group
Oakleafe made an overwhelming situation…
Oakleafe made an overwhelming situation feel manageable. Communication was excellent throughout and nothing was ever too much trouble. They dealt with insurers directly and saved us so much time and stress. I wouldn’t hesitate to recommend them.

Réponse de Oakleafe Group
Highly Recommend
A few years ago, I had to make an insurance claim and decided to handle it on my own. I thought it would be straightforward, but I quickly realised how complex the process actually is. In the end, I settled for far less than I should have simply because I didn’t fully understand how to present and negotiate the claim properly.
So when I recently found myself needing to make another claim, I knew I wasn’t going to make the same mistake twice. I did my research and kept seeing the name Oakleafe come up time and time again. They’re widely regarded as one of the best in the industry, and after speaking with them, I felt confident I was in safe hands.
From start to finish, they handled absolutely everything. They dealt directly with the insurance company, managed all the paperwork, assessments, and negotiations, and kept me informed throughout. Most importantly, they completely removed the stress from what can otherwise be a very overwhelming process.
The outcome spoke for itself. I received a fantastic settlement which allowed me to fully restore the damage to my property and still have funds left over. I genuinely couldn’t be happier with the service and would highly recommend Oakleafe to anyone facing an insurance claim.

Réponse de Oakleafe Group
Professional service
Professional service, reliable and nice that they explained everything clearly

Réponse de Oakleafe Group
A complete professional outfit
A complete professional outfit. We were really stuck and we spoke to Oakleafe and they supported us through the process and overcome every hurdle that we faced. I couldn’t recommend them enough. Thank you for your help Oakleafe.

Réponse de Oakleafe Group
Easy to communicate with and very…
Easy to communicate with and very efficient when making a claim. Would highly recommend their services to anyone.

Réponse de Oakleafe Group
I contacted this company regarding my…
I contacted this company regarding my home insurance claim to assist me.
Help they did !, Over and beyond !.
So grateful thank you.

Réponse de Oakleafe Group
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