Rude and disrespectful support desk. It said, “if the above declared amount is accurate and provide a source of savings, is it in local currency or USD?” I understand the office questions,... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementRaffles Place 1, One Raffles Place Tower 1, 048616 Singapore, SG
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Lisez les avis des autres
Have been using them for over a decade when their office was situated at China Square Central.Choosing the right broker is like buying an insurance,you will never know a similar event like the Swiss... Voir plus
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I have been trading with Oanda for more than 1 year now. My overall experience has been excellent so far. I get timely updates from my account manager (Catherine Chan) every week; responses to my ques... Voir plus
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I started using oanda since 2018. I really enjoyed using this platform to trade as it has very low spread and commission fees I don't have to worry about swap fee that much as they charge very minima... Voir plus
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À propos de l'entreprise
- Courtier en finances
- Bureau de change
- Entreprise de négoce de l'or et de l'argent
- Conseil en investissement
- Société financière non banquière
Écrit par l'entreprise
OANDA Asia Pacific Pte Ltd (Co. Reg. No 200704926K) holds a Capital Markets Services Licence issued by the Monetary Authority of Singapore. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals, and bonds to residents of Singapore.
Coordonnées de contact
Raffles Place 1, One Raffles Place Tower 1, 048616, Singapore, Singapour
- +65 6579 8289
4,1
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110 avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Rude and disrespectful support desk.
Rude and disrespectful support desk.
It said,
“if the above declared amount is accurate and provide a source of savings, is it in local currency or USD?”
I understand the office questions, but is it required to ask “ is it in local currency or USD?”
It is reflecting the organization standards. However , thanks for response.
27 avril 2026
Avis spontané
Réponse de OANDA - Asia Pacific
Hi there,
Thank you for sharing your feedback. We're sorry to hear this, as our goal is always to provide a professional and helpful experience.
When we ask for clarification regarding financial information, it is strictly to ensure your application meets our internal requirements. We aim to make this as smooth as possible for you.
If you have anymore questions please contact us at frontdesk@oanda.com. We’re happy to help.
Thanks,
Team OANDA
Appreciate efforts by My broker
My broker always attend my needs on time. She Often ask my concern and answer my queries. Frequently organise recognition and app reaction event. That is why I traded using Oanda for 23 years.
27 février 2026
Avis spontané
Réponse de OANDA - Asia Pacific
Hi Jason,
Thank you for your kind words and for choosing us.
Team OANDA
Out standing customer service
Out standing customer service, reputed broker. Regulated in singapore
11 février 2026
Avis spontané
Réponse de OANDA - Asia Pacific
Hi there,
Thank you for your kind words and for choosing us.
Team OANDA
Scam lừa đảo
23 décembre 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hi Tuan,
OANDA is a fully regulated broker committed to transparency and the security of our clients' funds. We take reviews like yours very seriously and would like to understand the specific issue you encountered that led to this feedback.
To help you further, we have requested more information from you via Trustpilot. Please provide us with some additional context or an account reference through that secure channel so we can investigate your concerns and work toward a resolution.
Thanks,
Team OANDA
Quỹ scam lừa đảo
23 décembre 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hi Tuan,
OANDA is a fully regulated broker committed to transparency and the security of our clients' funds. We take reviews like yours very seriously and would like to understand the specific issue you encountered that led to this feedback.
To help you further, we have requested more information from you via Trustpilot. Please provide us with some additional context or an account reference through that secure channel so we can investigate your concerns and work toward a resolution.
Thanks,
Team OANDA
Great for beginners
Easy to use platform. Helpful backend service if encounter any issues.
6 novembre 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hi Sheena! Great to hear you're happy with your trading experience. Thanks for the positive review.
Thanks,
Team OANDA
Excellent support and customer service…
Excellent support and customer service by Gwen Chen! 👍🏻
28 août 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hi JNG,
We’re happy to hear you’re enjoying your trading experience with us.
Thanks,
Team OANDA
Oanda Support
The virtual help quickly prompt for a customer service officer to attend. The officer was helpful and the issue was resolved expeditiously.
9 juillet 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hi Simun,
We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.
Thanks again,
Team OANDA
Quick, clear and high quality
Quick response, clear communication, high quality service.
8 juillet 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hi Salim,
Thank you for your positive review. We're pleased to hear that you are happy with your trading experience.
Team OANDA
Oanda platform performance testing
I traded live account with small capital (as they say no minimum deposit required) to test out the trading platform as demo account was unavailable, first 3 trades on AUD/SGD was successfully opened and closed. Another day when I tested the platform again I was unable to open trade with even 0.01 trade size and was asked to add more deposit. Deposit doesnt instantly go to trading account as it takes days before you see the drposit balance on trading account. I may say how the platform work is quite different when compare to other commonly used MT4 trading platforms. Considering all these downsides on testing, finally I withdrew my money back instead of deposting more.
30 juin 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hi W.Eddy,
Thank you for taking the time to share your feedback with us.
We offer guidance on how the MT4 platform works on our site here: https://help.oanda.com/sg/en/faqs/mt4-user-guide.htm.
We wish you the best in your trading journey.
Thanks,
Team OANDA
LENTOS
LENTOS
Mi experiencia hace un par de años atras fue buenisima!.
Este año volvi a usar este broker y la verdad me decepciono mucho y su nivel esta muy malo y bajo! Mucho tiempo de espera para abrir una cuenta, mucha demora para aceptar documentos, mucha demora para aceptar DEPOSITOS! Les envie 5 documentos diferentes para confirmar mi direccion y NO LOS ACEPTAN! imposible tener una cuenta verificada porque no aceptan documentos! El sistema de soporte tecnico es bueno, pero NO FUNCIONA! NO SOLUCIONAN LOS PROBLEMAS! solamente te dicen que realizan un ¨ticket¨ y hay que ESPERAR! Dios mio no pueden ser tan lentos para una tarea tan sencilla! Realice un retiro de dinero y hay que esperar MÁS DE 48HS! y aun nose si voy a poder sacar mi dinero de aqui! ES MUY INSEGURO HACER TRADING CON TANTAS DESVENTAJAS, GENERAN INSEGURIDAD AL CLIENTE!
Hoy en dia hay miles de alternativas y mucho mejores que OANDA.
1 mars 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hola Matias,
Gracias por informarnos sobre su reciente experiencia. Reconocemos la diferencia con respecto a su experiencia del año anterior y comprendemos su frustración con el proceso de apertura de cuenta, el proceso de documentacion/depósitos, la capacidad de respuesta del soporte técnico y los plazos de retiro.Hemos tomado nota de estos problemas y agradecemos sus comentarios, que son valiosos para mejorar nuestro servicio. Si nos proporciona su número de caso, investigaremos estos asuntos con más detalle.Lamentamos que su reciente experiencia no haya cumplido con la expectativa y esperamos tener la oportunidad de recuperar su confianza en nuestros servicios.
Team OANDA
easy to navigate
26 février 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hi Jian,
We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on frontdesk@oanda.com.
Thanks,
Team OANDA
OANDA is great!
OANDA is great because:
1. It allows immediate deposit/withdrawal with ease.
2. It allows trading on the go with its mobile app as well as algorithmic trading with its APIs.
3. Spreads are competitive for some products that I look at.
4. It conducts daily market updates (Daily Dose) and useful webinars for its clients.
5. It has great RMs e.g. Gwen that are always cheerful and ready to help.
6. It organizes great events e.g. CNY dinners for clients.
25 février 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hi Seto,
We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on frontdesk@oanda.com.
Thanks,
Team OANDA
Lovely team of Relationship Managers
attended Leap High Seminars for 2 consecutive years. Kelvin's insights are very valuable and has helped me gain a better understanding of the trading landscape. The team of relationship managers are always so hospitable during events, and are never shy to assist me in my queries. Highly recommend Oanda not just as a brokerage platform, but for the hardwork and dedication of the relationship managers as well!
11 février 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hi Sean,
Thank you for your positive review. We're pleased to hear that you are happy with your trading experience.
Team OANDA
Great trading tool with excellent customer service experience…
Oanda trading platforms provide great functionality and easy to use.
Beside above, Oanda has excellent customer service with a dedicated relationship manager assigned to who appreciate so much for any services and supports provided.
Thank you Ryan and Catherine for the recent CNY dinner event. Really enjoy it.
11 février 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hi,
Thank you for your positive feedback. We're pleased to hear that you are happy with your trading experience.
Team OANDA
I attended the recent Oanda’s CNY…
I attended the recent Oanda’s CNY dinner event and was pleasantly surprised that I could connect with like minded traders. Well done for organising such events
11 février 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hi Michael,
Thank you for your positive feedback. We're pleased to hear that you are happy with your trading experience.
Team OANDA
Am in the OANDA CNY event tonight
Am in the OANDA CNY event tonight. Food is amazing. But despite all this, I’m grateful to have someone like Catherine Chan to cover me. She has always been so conscientious and yet easy going.
11 février 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hi Choon Yong,
Thank you for your positive review. We're pleased to hear that you are happy with your trading experience.
Team OANDA
Réponse de OANDA - Asia Pacific
Hi Iw,
Thank you for your positive review. We're pleased to hear that you're happy with your trading experience.
Team OANDA
Great experience with Oanda
Great experience with Oanda! Best service, good platform and super quick deposit and withdrawal
11 février 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hi Tzy,
Thank you for your positive review. We're pleased to hear that you're happy with your trading experience.
Team OANDA
good trading platform…
i like the convenience and the ease of trading. i look forward to many years of trading. excellent customer service
11 février 2025
Avis spontané
Réponse de OANDA - Asia Pacific
Hi Yeo,
Thank you for your positive review. We're pleased to hear that you're happy with your trading experience.
Team OANDA
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