I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service! I took my VW Golf in for two new rear tyres, and the service was first-class from start to finish. Friendly, professional, and efficient. Highly recommend!
L'entreprise a répondu
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... Voir plus
I had two front tyres fitted and have no complaints about the fitting, but when I asked for a copy of the receipt there was no mileage recorded or reference to which axle (front or back) they were fit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Alcester
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, Royaume-Uni
- 01789 764033
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Efficient and friendly service
20 avril 2026
Protyre - Alcester - excellent.
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyone from the person who took my initial booking call to seeing Aidan there on our MOT day were brilliant, so friendly and helpful. THANKYOU.
17 avril 2026
No problems
15 avril 2026
Great service as always
Great service as always. Polite, friendly and professional team too.
13 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
No mileage recorded when tyres fitted
I had two front tyres fitted and have no complaints about the fitting, but when I asked for a copy of the receipt there was no mileage recorded or reference to which axle (front or back) they were fitted. I queried this and requested it be added. I was told they didn't do that but have their own records. If I have an issue with the tyres in future I am concerned that I have no proof of the mileage or where the tyres were fitted. The garage said it was not policy to record mileage for this type of work and I couldn't persuade them to change. It left me uncomfortable in what would otherwise have been a positive experience.
8 avril 2026
Réponse de Protyre Autocare - Alcester
Dear Sharan,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Alcester branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Helpful & friendly
Got me in at short notice, staff friendly & polite. Didn’t take advantage, just fud what needed doing.
8 avril 2026
MOT & Service
MOT & Service, kept up to date, needed so work doing also, picked car up full de-brief, staff went that extra mile, great service !
8 avril 2026
The guys in alcester are very helpful
The guys in alcester are very helpful. Two new tyres fitted and everything running well.
23 février 2026
Great garage
Great garage. Doesn’t just hand your keys back at the end of the job, but talks you through what is good and what you’ll need to look out for going forward, without being pushy etc. Highly recommended.
1 avril 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.