Alfie was super helpful on the telephone, and, when I arrived to have the tyres replaced his colleagues were straight onto the job. Definitely think they're helpfulness has improved.
Établissement
Changer d'établissementUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
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I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... Voir plus
L'entreprise a répondu
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... Voir plus
I had two front tyres fitted and have no complaints about the fitting, but when I asked for a copy of the receipt there was no mileage recorded or reference to which axle (front or back) they were fit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Alcester
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, Royaume-Uni
- 01789 764033
4,7
Excellent
1 k avis
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Offer a very wide range of tyres
Offer a very wide range of tyres, at competitive prices, easy online booking system. Friendly and efficient staff.
25 février 2026
Friendly, Good Communication and Good Customer Service
Friendly, helpful service. Needed a tyre changing that had to be ordered to the garage. They let me know that it had arrived early and completed job ahead of time. Thank you.
27 février 2026
Quick and efficiently handled
23 février 2026
Able to book service on line
Able to book service on line , Dropped the car off and when ready Ray phoned me , and then went through the paperwork with me . I've taken the car there to be looked after a few times now and pleased with the service they give and the recommendations . Also easy to park .
10 février 2026
The staff were fantastic
18 février 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Not happy with how many chips I have in on my rim!
Tyre was fine and didnt take very long at all but not very happy with having over 6/7 chips in my rim !
18 février 2026
Réponse de Protyre Autocare - Alcester
Dear Luke Smith,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
A good experience. Everyone was very friendly and the job…
Everyone was very friendly and the job was done while I waited. I was given a choice of tyres to choose from.
I won't hesitate to use you again.
18 février 2026
Excellent service
Called to book the car in for break disks and pads to be replaced. Got them done the same day (within 4 hours)
16 février 2026
Very, very helpful staff
I was in difficulty and all the staff could not have been more helpful.
11 février 2026
great service and competitive price
4 février 2026
replacement battery
Phoned for a replacement battery, which was fitted early afternoon the same day, very efficient service and took just 30 minutes
2 février 2026
Réponse de Protyre Autocare - Alcester
Dear Buddy boy,
We're happy to hear that you received efficient service with your battery replacement completed the same day in just 30 minutes at our Alcester branch.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Tyres fitted as promised
28 janvier 2026
The tyres were the cheapest price…
The tyres were the cheapest price locally. The fitting was quick. My only issue was that the manager (Ray) wasn’t going for the customer service award!
22 janvier 2026
Great Service
Sorted a repair on my deflating tyre (thought I would need a new one), and were proactive with a potential issue with my metal value caps that were seized on the front to tyres.
28 janvier 2026
Well done Ray the manager
Ray the manager, was really helpful throughout this speedy, efficient service
28 janvier 2026
Easy to book online.
MOT at Protyre Autocare Alcester. Easy to book online, pleasant staff, comfortable waiting area, prompt service.
28 janvier 2026
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