Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would high... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would high... Voir plus
L'entreprise a répondu
I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust. Not only is the customer service excellent but, unlike m... Voir plus
L'entreprise a répondu
I purchased Hi-Fi equipment, and, in doing so, I enjoyed the professional help and advice of Matt and Jerome. Without their help and patient guidance, the choice from their abundant stock would have b... Voir plus
L'entreprise a répondu
Great salespeople in the shop, very knowledgeable and eager to help (not like other electronics chains), at the same price of bigger chains (actually even granted an extra discount so slightly cheaper... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Richer Sounds have been around a long time and have always provided expert advice and great service. More personal than the big multi stores.

Réponse de Richer Sounds - Bromley
Richer Sounds were really helpful answering all my questions pre purchase and very competitive with pricing. Great experience all round (as it has been when I have bought from them in the past).

Réponse de Richer Sounds - Bromley
Great service with the team at Bromley very helpful

Réponse de Richer Sounds - Bromley
I had a tricky cinema installation. Whilst it didn’t go completely to plan Richer Sounds sorted everything out. Because of this I will definitely go back to them in the future and will remain a lifelong customer.The staff have been great in particular at reassuring me on my journey

Réponse de Richer Sounds - Bromley
Wonderful helpful service from Tom and the team. Staff were friendly and efficient including the delivery of the TV

Réponse de Richer Sounds - Bromley
I phoned to check some things out before I ordered and Jerome at the Bromley branch couldn't have been more helpful. Less than a week later I'm enjoying my 48 inch Samsung TV. Delivered on time and the day I wanted and set up by Daniel from WorkTec.

Réponse de Richer Sounds - Bromley
I ordered my Hisense 32” Full HD Qled TV in store in Bromley. The staff were friendly and helpful. It was delivered the next day by DPD. I took the Pixel full motion tv bracket back for a refund. This TV has an unusual portrait Vesa mount of 100 wide by 200 high.
The TV itself is very good. The colours really pop and the sound is loud enough. I use it with an indoor aerial for Freeview, and WiFi for Freely. The latter has about 40 of my favourite channels, mostly streamed in Full HD, which is a big improvement. There is a good choice of streaming sites for subscribers. Recommended.

Réponse de Richer Sounds - Bromley
I keep buying my hi-fi gadgets from Richer Sounds since 2025. They provide good customer services are competitive prices.

Réponse de Richer Sounds - Bromley
Friendly staff helped carry my TV and speakers to the car. Products were cheapest I could find with great deals. I'd buy from them again.

Réponse de Richer Sounds - Bromley
The staff, in particular the Manager, were very helpful (over the phone, online and in person) in answering the various queries I had.
Delivery was made very quickly after my order had been placed.

Réponse de Richer Sounds - Bromley
Great salespeople in the shop, very knowledgeable and eager to help (not like other electronics chains), at the same price of bigger chains (actually even granted an extra discount so slightly cheaper in the end). Also great policies such fair wage and fair taxation. Quick delivery.

Réponse de Richer Sounds - Bromley
I wish every shop had sales staff as helpful as Richer Sounds. A big thank you to Matt the manager. I am really impressed with my purchase an LG 83C.
The only downside in this shop is NO complementary coffee. Also the shop is a bit small and parking can be a pain. Plenty of empty shops for rent in the Glades.
I will be making another purchase soon.

Réponse de Richer Sounds - Bromley
I was buying a record player/ turn table for my partners birthday with no idea what I should buy, the staff were so helpful. They didn’t push anything on me just gave amazing advice and guidance on what would be best suited. I Will definitely be recommending them to others and will certainly be going back to buy more. Amazing service

Réponse de Richer Sounds - Bromley
Paul was extremely helpful in the Bromley store in helping me find the best turntable. He advised what was best for a beginner and also helped to speak matching speakers. Service was brilliant and he kept me updated on the delivery to store as I had to arrange a collection. Would 100% recommend and will be back in the future!

Réponse de Richer Sounds - Bromley
Mark and his colleague could not have been more helpful. This company's staff know their products; they like what they do and it's reflected in the halp and advice given. Don't bother going anywhere else.

Réponse de Richer Sounds - Bromley
This is my third large purchase from Richer sounds in Bromley
The staff are very knowledgeable and will not sell you a product if they don’t believe it would fulfill your criteria, for instance, I was looking at a set of speakers , KEF q7 metas, an noticed a set of speakers that were nearly £200 dearer , the salesman told me that the speakers I had in mind more than fulfilled the criteria I had laid out and in comparison he believed the KEF to be superior , I admire and respect this kind of honesty and integrity in a salesperson, it shows that it’s not just a fast buck and that they do indeed want you to have the best experience possible, I have received all of my system in good time and couldn’t be more pleased with the results! It sounds awesome , so to Tommy and Jerome I thank you both for
And will definitely purchase my hifi and TVs from Richer sounds in the Future
Regards
Keiran Pearce
Equipment purchased
KEF Q7 meta speakers
Roksan artissa integrated amp
Roxan artissa cd transport
Sony Bravia tv and soundbar

Réponse de Richer Sounds - Bromley
Great service and products as usual from Richer Sounds

Réponse de Richer Sounds - Bromley
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.