Richer Sounds - Hull Avis 

2 177
TrustScore 5 sur 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under... Voir plus

Noté 5 sur 5 étoiles

I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the store today with a potential issue with my recently purchased Amp. Paul and Joey tested the amp, and helped me trouble shoot the problem. Outstanding service, we’d highly recommend the sto... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(2 177)

24 651 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service and very helpful staff…

Great service and very helpful staff in the shop and delivery and reliable. Many thanks.

25 mars 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Faultless Service

Faultless!! The knowledge and service Richer Sounds offers is brilliant, Paul the manager is a fountain of tech knowledge, and his guys in the shop provide a service where nothing is ever too much for them. Sadly not many shops gives this kind of level of service, I won’t go anywhere else to buy my tech. I have to travel over an hour and pass 2 Curry’s on the way to Richer Sounds Hull.

29 novembre 2025
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Réponse de Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Very good

Very good. Helpful

25 mars 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Excellent service

21 mars 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

very good

excellent friendly helpful knowledgeable fast delivery

20 mars 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Brilliant service from my local

Brilliant service from my local - Hull - store. Better deal than the large chains and a FREE gift too!
Thanks guys!

20 mars 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Love my new Cello tv !

Love my new Cello tv !! The customer service was excellent. Laurie in the Hull store provided me with all the information to help me choose the best tv for me. I didn't feel rushed or pushed into purchasing but I am so glad I did.
Thank you Laurie for making it a smooth and pleasant experience.

16 février 2026
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Réponse de Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Good Service

The gentleman at Richer sounds who served me was very helpful and knowledgeable. My order was held back whilst I was away, at my request and then arrived as promised a couple of days after my return home. I couldn’t have asked for better service.

11 mars 2026
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Réponse de Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Great service and advice

Great service and advice. This is another purchase from Richer Sounds and the staff are always very helpful

11 mars 2026
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Réponse de Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

All staff very knowledgeable and…

All staff very knowledgeable and authentic and very pleasant to deal with particularly Kal but also the other chap when he as on day off!!

12 mars 2026
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Réponse de Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

I couldn't fault my experience with…

I couldn't fault my experience with Richer sounds. I ordered a new TV and received a great deal with a discount on the TV and a half price sound bar. Joey was brilliant and even supplied a free projector on request when this was added to the available deals within days of my purchase. I would recommend Richer Sounds Hull to anyone looking for great deals and great service

8 mars 2026
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Réponse de Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Very helpful and friendly.

Very helpful and friendly.
Good advice and saved me a trip into the shop, (I was very pushed for time and I hate traffic!).

16 février 2026
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Réponse de Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Great service

Our old tv had broken so we looked at the website and chose 3 tvs in our price range. The staff were really helpful and friendly and advised us of the best one to suit our needs. Great customer service.

1 mars 2026
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Réponse de Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 4 sur 5 étoiles

Buying a new television To be honest we have always found…

To be honest we have always found Richer Sound very good and helpful. The only problem we have had this time was programming our new television in they were still very helpful but in the end we had to pay some one to do it for us.

3 mars 2026
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Réponse de Richer Sounds - Hull

Thanks for the feedback and for the positive comments about the store team. I'm sorry of course that the installation of the TV proved difficult, if you do experience any issues with the item now it has been successfully set up, please don't hesitate to get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, I rang the hull store for help setting my soundbar up and arranged a home visit with Laurie (I hope I have spelt the name correctly) within 2 hours he was at my home and we discussed what problems I was having getting the best set up and sound, after a short while and some explaining to me he had it sorted to my satisfaction, cannot fault the service well done and yes iam extremely happy now with the soundbar

2 mars 2026
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Réponse de Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

THESE GUYS ARE THE BEST !!!

THESE GUYS ARE THE BEST !!!
In a world of average customer service, these guys go above and beyond. Great product knowledge and customer service. You truly get the sense and feeling that they guys want to provide you with the best products and services.
Can’t thank them enough for finding a solution for my media wall issues.
Will never shop anywhere else.

22 février 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Lg g5 65 in


Just upgraded from 4 to 5 star .
Arrived with a choice in my head , staff came over to help .
The two TVs I thought about were on the shop floor ,the lg C5 65 , I looked at it , I said I'm also considering the lg g5 ,he said it's there behind you .
Turned ,looked at it ,said right I'm having that .I've been mulling over these TVs for weeks .
Having Weighed up the costs and the difference between the two .I just had to have the g5 .
We didn't want the wall version ,stand only ,our walls are so thin ,cost was around 150 more ,a lot for a basic stand imo .but it is what it is .
Saying that ,if had of bought the the wall mount TV ,you'd get a free £999 pound surround system ,buying mine you get the £699 free surround system , not sure why but hey ho .
Staff were helpful ,
The TV ,surround arrived on the day stated for delivery. Even after the van broke down ,and they messaged me ,still came on the day .

The TV is wow ,seriously wow ,my Panasonic of 14 years ,served us well ,but this is a shock to the system ,the lg g5 ,is surprising me still after 3 days in.
I am watching football now ,the picture is quality .
Still a bit of tweaking to do ,but it's getting there .
The surround is still to be took out the box ,looks good though .

Now ask me a year down the line what I think ,but at the moment worth every penny ....

28 février 2026
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Réponse de Richer Sounds - Hull

Thank you for your review, great to read you are happy with the TV, I agree it is a great choice! Apologies for the hiccup with the courier but I'm glad they overcame it, and that our colleagues were helpful too. Thanks again for your custom.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

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