Richer Sounds - Preston Avis 

2 839
TrustScore 5 sur 5

4,9

10 Church Street, PR1 3BQ Preston, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy process of buying the TV. Harrison was very helpful and patient. Delivery was straightforward. The guys were helpful and pleasant. Great service, great price and great guarantee. Thanks

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 839)

23 467 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very easy to order my new LG TV

Very easy to order my new LG TV by the phone ,very pleasant person whom I spoke to , managed to pay by Card ,all in all a simple easy phone call I have bought TVs off Richer Sounds previously and a great company to buy from,I ordered a LG g6 , Michael mould

10 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Purchased a few bits from RS

Purchased a few bits from RS, in store and online over many years, very friendly knowledgeable guys, keen to help on the phone, always been happy with what i've bought, fair prices too.

10 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

My granddaughter will be very happy!

Went to Richer Sounds (Preston) on a 'recce' to suss out a hifi system for my granddaughter. Walking in the door you can be overwhelmed by all the gear on display but I immediately struck up a good relationship with Howie the shop manager who was very friendly, helpful and constructive in his advice. I learnt a lot! He pointed me in the direction of 'active speakers' which are ideal for the 16 year old in question, plus a turntable as vinyl is back in fashion. She can now listen to some proper 1970's bands from my collection!! It's not cheap but the product is quality and the whole experience gave me confidence to buy.

9 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Great service

Great service from initial advice about what TV would best suit our needs right through to the delivery. Price was excellent as well.

8 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Great service! Great experience!

Went into the Preston store to have a look at the products I were interested in.
Howie and his team were great, as I had a few questions etc. we discussed these , then sat in the demo room for 2 hours!
Howie then came up with a great deal for me.

6 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Amazing service all round

Staff was amazingly nice and helpful, price was very good, love the 6 year warranty and finally delivery service was 2nd to none

8 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Easy over the phone ordering and good…

Easy over the phone ordering and good price. Delivery in 6 days with 6 year warranty. What's not to like?

6 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Sound guys

Sound guys, very helpful. Would recommend highly.

4 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Wiim amp and kef ci200qr

Matt at the preston branch very helpful guy.

Bought the wiim ultra amp and 4 x kef ci200qr cieling speakers and really happy with the way it sounds.

Could not beat them on price.

6 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Noté 4 sur 5 étoiles

Great service and pre sales support

Great service and pre sales support, would shop with them again. 1 star deducted for missing that a lead was needed to connect the sub woofer to the amp.

1 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for the overall positive feedback, especially concerning the initial phase of your experience. I’m sorry we missed the need for a cable however I’ll raise this as a training point with the team.

If you need any further help getting everything set up, please don’t hesitate to get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Noté 5 sur 5 étoiles

Very helpful and knowledgeable

Very helpful and knowledgeable. The 2 week trial on purchased equipment was particularly useful as we ended up with just what we wanted.

4 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Fast delivery and an amazing TV

Fast delivery and an amazing TV! Thanks.

4 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

A big thank you for all your patience &…

A big thank you for all your patience & help.
After two abortive attempts at trying to connect Bluetooth speakers to my Pro-Ject E1 BT turntable finally found speakers which connected easily. These speakers are Ruark MR1 MK3 and the sound is everything & more than expected from such small speakers!
I returned/exchanged the speakers three times without any hassle or fuss. I honestly believe no other company would have given such great service and once again thank you so much Howie and staff for all their assistance.
Highly recommend Richer Sounds Preston.

6 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

New TV

We have just had our new TV delivered and are very pleased with it. Having used Richer Sounds before, we were happy to buy from them again and finalise exactly what we wanted. Helpful staff in the shop and no problems with anything - from ordering to delivery.

3 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Best service

Your manager is very definitely the most helpful, considerate, patient and customer orientated person a prospective customer could ever hope to have.
We had an idea of what TV we needed to replace one bought from the Preston shop eight year’s previously.

2 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Quality service

Helpful member of staff giving good advice. Speedy, next day delivery of amplifier.

3 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

I have dealt with Richer Sounds for a…

I have dealt with Richer Sounds for a few years now, The quality of service and Knowledge of their products is second to none. I am very confident that you won't get a better deal anywhere else.

2 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

A1 EXPERIENCE

THE SERVICE WAS A1 AS USUAL. ORDERING WAS STRAIGHT FORWARD ON THE PHONE AND DELIVERY WAS ON TIME.

28 mai 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus