Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Voir plus
L'entreprise a répondu
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Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Voir plus
L'entreprise a répondu
The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Voir plus
L'entreprise a répondu
Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Voir plus
L'entreprise a répondu
Easy process of buying the TV. Harrison was very helpful and patient. Delivery was straightforward. The guys were helpful and pleasant. Great service, great price and great guarantee. Thanks
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 Church Street, PR1 3BQ, Preston, Royaume-Uni
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Fantastic service and support. I purchase most items when I can from these.

Réponse de Richer Sounds - Preston
The staff were were helpful and knowledgeable and assisted me get the right product for me.

Réponse de Richer Sounds - Preston
Excellent personal service from Matthew. He took my needs (wearing hearing aids) into account to find the most suitable headphones for me, and also found me a bargain.

Réponse de Richer Sounds - Preston
Family atmosphere customer service,
We changed our mind on the size, and swapping the TV was no problem at all

Réponse de Richer Sounds - Preston
I had no idea if a widget existed that could do the thing I wanted to. Online search suggested possibly and that a local company (Richer Sounds Preston) might have the kit. Checked the website and emailed the store with my non-techy langauge request. They got straight back to me with helpful info. When I finally ordered the kit and went to the store, again very helpful assistance despite me not being a classic AV techy.

Réponse de Richer Sounds - Preston
I was very impressed by the service at your excellent modern shop and the high quality of the equipment.
I am very pleased with my television and the help in loading my car by enthusiastic and professional staff.

Réponse de Richer Sounds - Preston
Looking for a turntable and hoping for a demonstration of similar priced deck's.
The store had no audio demonstration area only home theater. I decided to chose something based on reviews seen. There was no stock in shop to buy, with the unit delivered next day. I could have used on line ordering of the item I bought and saved the time and expense of the trip to Preston as I learned nothing new there.

Réponse de Richer Sounds - Preston
Delivery exactly as required and television first class

Réponse de Richer Sounds - Preston
Competitive prices, 6year product guarantee on the products they supply.
My “go to” supplier of high quality products backed by professional and dedicated staff with strong Customer focus.
Excellent in all respects.

Réponse de Richer Sounds - Preston
I have used Richrt sounds many times before and this was no different the service was brilliant and James give me the advice l was looking for really helpful and great staff

Réponse de Richer Sounds - Preston
Great advice with excellent customer service 👍 super fast delivery too

Réponse de Richer Sounds - Preston
Great service, explained all options for perfect viewing of the tvs in different lighting, purchased one tv , its been two weeks and I couldn't be happier with my tv choice. Put an order in for another tv, I would definitely recommend this company. Many thanks to the staff who answered all my questions. Great service all round.

Réponse de Richer Sounds - Preston
I’ve always found the staff to be exceptional and Richer Sounds will always be my first choice for electrical entertainment products .

Réponse de Richer Sounds - Preston
Shop staff very responsive and helpful. Very competitive product price and rapid (next day) delivery.

Réponse de Richer Sounds - Preston
Easy communication via phone call. Answered any my questions with knowledge and confidence. Very swift and prompt delivery service. Definitely recommended.

Réponse de Richer Sounds - Preston
Easily available by phone. Price matched. Quick delivery. No problems. Yet another purchase for the umpteenth time.

Réponse de Richer Sounds - Preston

Réponse de Richer Sounds - Preston
Brilliant place to shop HI-FI and TV, very knowledgeable and friendly staff ensure that your purchase is tailored to you.

Réponse de Richer Sounds - Preston
My purchase was made over the phone for a replacement for my PVR which had given up the ghost. I made in all two phonecalls - the first gave me advice on which models to consider and the second was the purchase. The advice was given with no selling pitch which I appreciated. The purchase was handled efficiently and delivery was very quick. I installed this myself after phoning for advice on a particular connection point freely given. I was very impressed with the service given.

Réponse de Richer Sounds - Preston
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