Richer Sounds - Preston Avis 

2 841
TrustScore 5 sur 5

4,9

10 Church Street, PR1 3BQ Preston, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was the easiest piece of electronic kit I have ever bought, it took just a few minutes and it was up and running. Very happy and satisfied, a good recommendation by yourselves thank you

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(2 841)

23 568 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bought a TV online.

Bought a TV online to be picked up from my local shop, everything on line was smooth and easy to navigate, the two gentlemen who attended to me at the shop were very friendly and polite. They got me sorted within 5 mins all done and dusted. Overall extremely satisfied with my experience .

16 février 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Very happy repeat customer.

Many thanks for hosting my trial of the wonderful Sennheiser HD800S headphones before opening time and beating the best price I could find. The headphones were delivered the next day and have exceeded my expectations on both my home system and the ifi Hip-Dac that I purchased from you a few years ago...

13 février 2026
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Réponse de Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Good staff giving excellent advice for…

Good staff giving excellent advice for a small hifi system. Ordering online was easy and delivery swift.

12 février 2026
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Réponse de Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Everything easily done

Everything easily done, ordering and collection and paying. I did my order on the phone and was helpfully guided right through to placing the order.

12 février 2026
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Réponse de Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great Service

It's been a while since I went to the Preston Richer Sounds store, glad I did. The service I received from James was fantastic, got an amazing deal on a TV and Soundbar. Sometimes you just need that face to face contact speaking with the people that know so much about TV and Audio. A big Thankyou.

30 janvier 2026
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Réponse de Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Excellent service

I was thinking of making the jump to an OLED TV and have typically bought my big AV purchases through Richer Sounds. Visited the Preston store for a demo, asked questions and got helpful advice. Very happy with purchase (LG 55” C model) and free soundbar and delivery thrown in.

26 février 2025
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Réponse de Richer Sounds - Preston

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

I have been recently to both your…

I have been recently to both your Oxford and Preston branches and in both cases the staff were top quality. Well done!

9 février 2026
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Réponse de Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great Warranty

Easy to order. Good price and excellent warranty.

8 février 2026
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Réponse de Richer Sounds - Preston

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff, steered me in the right direction. Very happy with my purchase.

7 février 2026
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Réponse de Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Brilliant service from RS Preston

Brilliant service from the gents at Richer Sounds Preston. Jeff and Howie went above and beyond to help me spec out my cinema room and then install the screen. Howie even did this on the first day of his holiday to help complete the install. 98” TV on the wall and one happy customer. Always use RS for my AV needs and always will due to the quality of the customer service.

7 février 2026
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Réponse de Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Quality television

Quality television and quality picture
Arrived on time and good service

4 février 2026
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Réponse de Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service

4 février 2026
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Réponse de Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

The guy in the shop had a proper…

The guy in the shop had a proper understanding of the TVs on offer unlike some of the larger retailers. Got 6 year warranty and had some problems setting the TV up (couldn’t get player or ITVX) so rang the Preston branch for help. I was guided through r the steps I needed to take to sort the problem. Very patient and courteous. I would recommend Richer Sounds to be anyone and will go back there for future purchases.

3 février 2026
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Réponse de Richer Sounds - Preston

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Great,helpful and pleasant staff

Great,helpful and pleasant staff. Guided me thoroughly to what items i required and to what would be ideal for me.
Well recommended

10 janvier 2026
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Réponse de Richer Sounds - Preston

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

LG OLED55G56LS TV

LG OLED55G56LS TV.
Samsung HW-Q990F Soundbar
Panasonic DP-UB820 Blue ray player

Howie the store manager came & set everything up, great service & advice, made sure we had everything set up before he left.
Brilliant TV, Soundbar much better than the tv speakers yet to test the Dolby Atmos out on the Blue ray player. Overall very pleased with purchase & service from Richer Sounds.
Have bought from them in the past & always been very pleased. Highly recommended.

2 février 2026
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Réponse de Richer Sounds - Preston

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Spoke with Howie about the qualities of…

Spoke with Howie about the qualities of the LG OLED56C56LB TV I was thinking of purchasing and returned three days later to do so. A 6 year warranty was included. Delivery was the next day, free of charge and arrived when stated. Excellent service throughout.

2 février 2026
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Réponse de Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Excellent customer service

Fantastic customer service.
Bought a projector a year ago from them. Developed a fault. Took it in for repair. Manufacturer was taking too long to resolve it so Richer Sounds (Preston) replaced with a brand new one. Bought a few things from these guys. Always a great service.

29 janvier 2026
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Réponse de Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Helpful, knowledgable and friendly

Helpful, knowledgeable and friendly staff. Matt offered to give a demonstration of the equipment I was looking for on a date of my choosing. I did that and subsequently bought the item and am very happy with my purchase. Very accommodating with arranging a weekend delivery and follow up support if I had any issues with set up. Also a six year warrantee gives reassurance.

28 janvier 2026
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Réponse de Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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