Fantastic company. Ordered a TV online and within a short amount of time, a date and time was given for the delivery. They kept me up to date with the delivery process. I have used Richer Sounds m... Voir plus
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This was my first purchase with Richer Sounds and it was ordered and paid for online.The process was very straight forward and communication regarding delivery and collection times excellent.So glad t... Voir plus
L'entreprise a répondu
We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Voir plus
L'entreprise a répondu
I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 . Bought a tv off you several years ago an... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
58 Lower Hillgate, SK1 3AL, Stockport, Royaume-Uni
- 0333 900 0022
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Fantastic company
Fantastic company.
Ordered a TV online and within a short amount of time, a date and time was given for the delivery. They kept me up to date with the delivery process. I have used Richer Sounds many times in the past, and have never had a single problem with them. After the TV was delivered, they even called myself the day after, and asked if i needed any help in setting up the TV and was everything OK with the delivery. I wish other Companys would look after their customers like Richer Sounds.
Keep up the excellent work.
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5 * Knowledge and service
This store has been my go to for 30 years plus! The staff are always knowledgeable, friendly, and helpful.

Réponse de Richer Sounds - Stockport
As usual the website and in store staff…
As usual the website and in store staff were excellent and very helpful, the emails from DPD about the parcel (which I asked to be taken to my local store, not too my house), were confusing and made me think I’d done something wrong!
But good product and service
Amazing service
Super friendly service and the staff went out of their way to help with my enquiry and subsequent purchase.

Réponse de Richer Sounds - Stockport
This was my first purchase with Richer…
This was my first purchase with Richer Sounds and it was ordered and paid for online.The process was very straight forward and communication regarding delivery and collection times excellent.So glad they have there own parking area,which was just across the road.On entering the store there was available staff willing to assist,and a nice display of equipment for sale.I would visit this store again.

Réponse de Richer Sounds - Stockport
Excellent customer experience.
Excellent advice from Matt and John. First class service led to the purchase of an oled tv, stand & dvd player. You guys delivered an excellent customer experience. Thank you.

Réponse de Richer Sounds - Stockport
Highly knowledgeable staff
Highly knowledgeable staff, great range of high quality equipment with reasonable prices.

Réponse de Richer Sounds - Stockport
Wiim Amp
The salesman wasn't very knowledgeable. He might have been new as he did go and ask when I asked about radio stations.
Got the product I wanted Wiim amp. A coffee would have been nice.
I visited the store last year and the salesman was very knowledgeable about the Wiim. That's why I returned plus I've had good experiences with Richer Sounds in the past. Pleased with my Wiim amount.

Réponse de Richer Sounds - Stockport
I prefer visiting showroom rather than…
I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 .
Bought a tv off you several years ago and returned recently based on previous experience and customer service Thank You .

Réponse de Richer Sounds - Stockport
Fantastic assistance with expert…
Fantastic assistance with expert knowledge. Have been buying from Richer Sounds over many years and never been disappointed.

Réponse de Richer Sounds - Stockport
Warmly greeted and very helpful from the start
Warmly greeted and very helpful from the start. I needed an updated tv which had to be able to fit in a cabinet and we spent a bit of time sorting something suitable , I came away happy with my choice. I wold not hesitate to use Richer Sounds again.

Réponse de Richer Sounds - Stockport
Excellent Service
Staff are very helpful and gave good advice/help.
The after service we received when we wanted to upgrade out TV for a bigger screen was excelelnt.

Réponse de Richer Sounds - Stockport
Personal service and proper advice…
Personal service and proper advice about what we wanted. No overselling.
Knowledgeable staff who also helped out over the phone with the TV set up.

Réponse de Richer Sounds - Stockport
Staff are well trained very polite and…
Staff are well trained very polite and informative and always very helpful. Have been a customer for many years.

Réponse de Richer Sounds - Stockport
Great service
Great service , very helpful staff especially John from the Stockport branch who helped me pick my record player/speakers explained everything clearly of how to set up etc… explained delivery was the next day and was kept up to date with time of arrival , arrived properly packaged and I set it up myself lol following John’s instructions and I’m loving my record player …. Thank you so much John for your help and expertise and patience it was really appreciated

Réponse de Richer Sounds - Stockport
Professional company
What a pleasure to deal with a professional company, whose attentive staff are welcoming, knowledgeable and helpful. From first contacting the Stockport branch, their communication was excellent, arranging a demonstration when it suited me. And the bonus for me, my chosen kit was in stock!
I have no reservations in recommending Richer Sounds, and this branch in particular; I shall definitely be returning for more home tech. - thank you!

Réponse de Richer Sounds - Stockport
Perfect choice of TV
Chris gave some excellent advice on choice of TV. The anti glare feature of the purchased Samsung TV works incredibly well. Many thanks.

Réponse de Richer Sounds - Stockport
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