Richer Sounds - Websales Avis 

22 155
•
TrustScore 5 sur 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have install... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

No brainer for me - best price, quality Sony tv. Slight negative having delivery charge for named day but delivery on time, rang hour before arriving. All round great services thank you very much an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought our Hisense 100” TV from Richer Sounds and cannot fault the whole process. Not only were the prices more than reasonable at nearly £1000 cheaper than Amazon, the customer service was exc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've used Richer Sounds a good few times down the years for hifi separates and accessories, starting way back in the 80s. I've bought from their store in my hometown of Stockport, bought from t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

22 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(22 155)

24 562 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Number 1 `go to` for us!

Faultless, simple ordering process; delivered within 24 hours with delivery progress reports. Richer Sounds the `go to` once again!

1 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Great TV at a good price

Great TV at a good price. Free delivery came within 2 working days too so can't fault that, was given a 3 hour slot for delivery a day in advance which was very helpful. Would highly recommend Richer Sounds.

1 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Delivery was via DPD so that is a bonus…

Delivery was via DPD so that is a bonus for me. They give you an estimated delivery slot and give regular updates. As it happens my delivery was split over 2 separate vans which caused me some confusion in that after the initial delivery I though I had missing items. I phoned Richer sounds online support, wasn't kept waiting for ages and actually spoke to a real person who was super helpful. he even emailed afterwards to ensure all my items had arrived. Overall really happy with the delivery service and the customer service from Richer sounds.

1 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. wharfdale diamond speakers are Excellent using then with a old Technic Sua 700 amplifier and a Dual turntable vinyl sounds Excellent

30 septembre 2026
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Réponse de Richer Sounds - Websales

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

The speakers are great for my needs

The speakers are great for my needs. Easy to connect to my amplifier. Prompt delivery as well.

30 septembre 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Ordered online

Ordered online, arrived quickly and and in perfect working condition

1 octobre 2026
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Réponse de Richer Sounds - Websales

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Superb customer service and quality of…

Superb customer service and quality of delivery. I no longer look elsewhere for my electronics!!!!

28 septembre 2026
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Réponse de Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Was recommend to use this company

Was recommend to use this company. Cant fault it in any way. I have bought 2 tvs in the last 6 months and they have came pretty quick. I like the fact that the tvs have 6yrs warranty with them.

1 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Great service as always from richer…

Great service as always from richer sounds. Lightening fast delivery, good communication and great warranty . I wouldn’t go elsewhere

1 octobre 2026
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Réponse de Richer Sounds - Websales

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Quality products, first class customer service

It's always a pleasure dealing with Richer Sounds for quality audio and visual products at highly competitive prices and first class customer service not forgetting the six year warranty for no extra cost - what other retailer offers such a valuable add on? Richer Sounds forever!

21 septembre 2026
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Réponse de Richer Sounds - Websales

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Highly Recommend this Company.

I’ve used Richer Sounds several times going back as far as 1983 and always found whatever I’ve bought to be value for money.

1 octobre 2026
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Réponse de Richer Sounds - Websales

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

All good

Our new Tv arrived at the promised time and appears to be in good working order and up to expectations

28 septembre 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Hard to say exactly why my purchase…

Hard to say exactly why my purchase from Richer sounds was great to be honest. But the fact that the ordering of my new telly was smooth with a very competitive price cannot be bettered. I had actually already ordered from John Lewis but had to cancel that order due to poor customer service issues. Customer service with Richer Sounds was spot on. Delivery excellent, tracked and informed of delivery to the minute. I can certainly recommend using this company and will definite use them again.

30 septembre 2026
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Réponse de Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Great little box - just what I needed

It arrived quickly and required very little setting up. It is working well so far. The after sales service was great.

30 septembre 2026
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Réponse de Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

I had a problem with a faulty soundbar

I had a problem with a faulty soundbar, I received a call from Tom the Customer Service Manager - he could not have done more to help resolve the issue, he was determined to right a wrong made by one of his fellow employees. I received a replacement within days - first class customer service, they truly are a Company who care about its customers. I will be back for my next TV.

1 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Product availability and price was…

Product availability and price was competitive with other retailers

30 septembre 2026
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Réponse de Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Best price. Best service. Simple.

Great price, great service and knowledgeable staff. What more do you need. Kaz at the Oxford branch was particularly good.

29 septembre 2026
Logo de Richer Sounds - Websales

Réponse de Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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