Richer Sounds - Websales Avis 

21 239
TrustScore 5 sur 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

After sigmkficant research into a Headphone that would match well with my Grahsm Slee Solo ULDE headphone amplifier, i settled on the Sennheiser HD600 as a very solid choice. As ever Richer Sounds onl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After shopping around, found the best deal on Richer Sounds. Added bonus of additional warranty and the item being in stock. Informative delivery and within the time specified. The delivery company BJ... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After a recommendation from my brother-in-law I ordered a new DAB+ radio online very easily on the 29th July it said delivery by 5th August but actually received on 1st. Excellent communication. Deliv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Richer sounds are my go to now because they are always professional and knowledgeable and the prices competitive they don’t mess people around they just always deliver top notch service. More than ha... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

21 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(21 239)

23 686 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Top company and great service

A very easy purchase with it arriving on time and well packaged
It arrived with a European plug! Phoned about this and it was sorted out there and then! Which you do not get with most companies.
The staff member who dealt with it was fantastic always enjoyed getting equipment from Richer Sounds

22 juillet 2026
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Réponse de Richer Sounds - Websales

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Great ear pods

Great ear pods, great service, really good price

22 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, prompt delivery great information provided and feeling valued as a customer

21 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Fast and efficient service.

Fast and efficient service.

21 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Super helpful when I wanted to swap a…

Super helpful when I wanted to swap a product, couldn't do more to help me. very quick deliver.

20 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Excellent as usual

Excellent as usual

21 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Simple

Well first of all, I thought Richer Sounds was a small shop in Newcastle upon Tyne specialising in Audio Video equipment. I realise now that it is huge.
Ordering online was as simple as it gets, delivery was faster than I expected and only slightly marred by the delivery company (who have since apologised).
Setup of the Hisense was simple but I think I will be learning more over the next few weeks. YouTube on a 55" TV has to be seen and heard to be believed.
I was concerned that I might have problems with Freely because I use a 4G router but everything has worked perfectly.
In conclusion, if someone in their 70's can master the Hisense, anyone can.

21 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Easy to order online with quick…

Easy to order online with quick delivery.

20 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Competitively priced and quick

Good, competitively price product compared to others. Quick and efficient delivery. Can't say more than that really!

21 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

The turntable I received is fantastic…

The turntable I received is fantastic excellent quality really sounds great and it looks good as well. The service is second to none it came on time and was very well packaged so no chance of damage. Thank you.

21 juillet 2026
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Réponse de Richer Sounds - Websales

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Needed a new TV as our old one died…

Needed a new TV as our old one died after 10 years. Looked at a number of providers who lured you in with price, then snuck a £20 delivery charge on to the price.
Richer Sounds gave me plenty of options and good product write-ups to help me make my final decision. The 6-year warranty is also a great incentive to choose from them. Excellent communication, and the new TV turned up within a week.

21 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Great service from Richer Sounds.

Great service from Richer Sounds.
Always great prices and special offers.
Great on time delivery.

20 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 4 sur 5 étoiles

Always good service and great customer…

Always good service and great customer support only problem with my order is sometimes the delivery is delayed which happened to me only by one day so very happy

20 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for the positive rating and for taking the time to leave your comments. Apologies for the hassle with the delivery delay however, which we'll make sure we look into.

Best Wishes,

The Customer Experience team

Noté 5 sur 5 étoiles

Very helpful

I’ve scheduled multiple auditions for music equipment that were followed by quotations and that has been helpful to decide on my purchases.

21 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Great prices

Great prices, service and delivery.

20 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Ordered at 16:15

Ordered at 16:15, arrived at 07:05 the next day. 10/10

21 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Superb

Superb, quick service and exceptional product, well priced, what's not to like!!

20 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

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