Safestore - Coventry Avis 

10
TrustScore 4.5 sur 5

4,4

Unit 1, Cyan Business Park | Jimmy Hill Way, CV2 4QP Coventry, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We visited Safestore Coventry and were helped by Harrison and Rashida who were so helpful and really explained everything about the storage facility. They worked with us to get the best price for our... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I spoke with Bilal, who was professional, friendly and very knowledgeable. He asked the right questions to establish my needs, discussed my options and really went the extra mile to tie down the renta... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am a delivery driver for UPS. I go into safestore (Coventry) most days. Monday to Friday. Miss Rash & her team are always very friendly, polite and very helpful to me, even helping me load my va... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Coventry Safestore is a well maintained facility, Rashida and team do a fantastic job. Easy access on the A444. Easy to set up, reasonable rates. I've been to a few storage facilities and this is defi... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Garde-meubles en libre-service
  2. Centre de stockage
  3. Entrepôt

Écrit par l'entreprise

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

Écrit par l'entreprise

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

Coordonnées de contact

  • Unit 1, Cyan Business Park | Jimmy Hill Way, CV2 4QP, Coventry, Royaume-Uni

  • 024 7665 1601

4,4

Excellent

TrustScore 4.5 sur 5

10 avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,4

Tous les avis

(10)

1 748 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very helpful people.

We visited Safestore Coventry and were helped by Harrison and Rashida who were so helpful and really explained everything about the storage facility. They worked with us to get the best price for our storage needs. Kevin.

22 octobre 2025
Avis spontané
Logo de Safestore - Coventry

Réponse de Safestore - Coventry

HI Mr & Mrs Conlon, we're happy to hear that Harrison and Rashida were so helpful in explaining our storage facility and assisting you in finding the best price to meet your needs. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Review SafeStore Coventry

I spoke with Bilal, who was professional, friendly and very knowledgeable. He asked the right questions to establish my needs, discussed my options and really went the extra mile to tie down the rental requirements. SafeStore itself is a fresh efficient and secure business, which I believe is worth the tiny bit extra for peace of mind.

8 novembre 2024
Avis spontané
Logo de Safestore - Coventry

Réponse de Safestore - Coventry

Thanks for taking the time to feedback The Covenant - our customer service teams always strive to provide the best customer service so we're pleased to hear how Bilal was able to help.

Noté 5 sur 5 étoiles

The lady who served me and my mom

The lady who served me and my mom, Rashida, was super nice and kind and understanding of our situation. This storage olace is very nice and clean aswell!!

19 août 2024
Avis spontané
Logo de Safestore - Coventry

Réponse de Safestore - Coventry

Glad Rashida could help you Hamdi. If there is anything we can do to help during your stay, please do not hesitate to ask. Many thanks.

Noté 5 sur 5 étoiles

Excellent, friendly and genuinely exceptional service.

Rashida and Kerry were exceptionally helpful and polite, facilitating a last minute move into storage.
Exceeded my expectations and delivered a first class service and experience.
Have already recommended this service.

25 juillet 2024
Avis spontané
Logo de Safestore - Coventry

Réponse de Safestore - Coventry

Many thanks for the feedback and top rating Reid - glad to hear you were happy with the service you received from the Safestore Coventry team. Thank you for recommending us to others.

Noté 5 sur 5 étoiles

I am a delivery driver for UPS.

I am a delivery driver for UPS.
I go into safestore (Coventry) most days. Monday to Friday.
Miss Rash & her team are always very friendly, polite and very helpful to me, even helping me load my van with collections from Amazon customers on site…. A big thankyou from me Kevin…

12 juillet 2024
Avis spontané
Logo de Safestore - Coventry

Réponse de Safestore - Coventry

Many thanks for the feedback and top rating Kevin - glad to hear you were happy with the service you received from Rashida and co.

Noté 5 sur 5 étoiles

Coventry Safestore is a well maintained…

Coventry Safestore is a well maintained facility, Rashida and team do a fantastic job. Easy access on the A444. Easy to set up, reasonable rates. I've been to a few storage facilities and this is definitely a 5* rating.

8 juillet 2024
Avis spontané
Logo de Safestore - Coventry

Réponse de Safestore - Coventry

Hi there Andrea, glad to hear Rashida and co were able to help with your storage needs. We really do pride ourselves on giving excellent customer service and we appreciate your feedback.

Noté 1 sur 5 étoiles

Store Elsewhere!

This review applies to Safestore Coventry which, unfortunately, was the only place able to offer the size of unit at the time we needed it (for moving house)
Only after we’d booked it, and paid for it in advance, did we find on arriving with a Luton van full to the brim (first of 2 trips!) that our allocated storage unit was on the second floor and required a small and slow goods lift to access! Furthermore, once out of the lift our unit was along 2 corridors with a very tight dog-leg halfway along. The corridors aren’t wide enough anyway and the trolleys provided have a handle at either end so you’re limited with usable space - eg you can’t carry anything longer than the space between the handles!
The final straw was having to vacate early (house sale fell through) and because we didn’t give 14 days notice they charged us for an extra week - which actually became 8 days rather than 7!!
We will not be using or recommending them again

10 novembre 2022
Avis spontané
Logo de Safestore - Coventry

Réponse de Safestore - Coventry

We have received your feedback AndyB - please can you let us know by emailing customerservice@safestore.co.uk the name and email address on your account so we can look into this for you. The colleague in store that I've spoken to doesn't have any record of this complaint, many thanks.

Noté 5 sur 5 étoiles

Great experience

Great experience, we were buying a home with a short time period so we didn’t want to commit to a long term storage, we didn’t have to pay a large fee upfront and we could pay weekly, once completed we also got a part refund for days we didn’t use! Will be using again if required.

4 août 2022
Avis spontané
Logo de Safestore - Coventry

Réponse de Safestore - Coventry

Many thanks Ryan for taking the time to share your positive experience. We'll pass on your great comments to the team.

Noté 2 sur 5 étoiles

Staff always polite at the coventry…

Staff always polite at the coventry branch, but how can they tie you in on a contract, then before it ends double the price of the unit ? my unit was £142 a month and yesterday in told its £368 a month. Total rip of. Google storage places and you will find much cheaper in coventry, or on the out skirts

16 novembre 2021
Avis spontané
Logo de Safestore - Coventry

Réponse de Safestore - Coventry

Hi there Justin, we have received your feedback and I was concerned to hear about your experience at our Coventry store. I’ve passed this on to the store manager to follow up with you regarding this matter. Many thanks.

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