Remote Worker, Self-Pay
I'm a remote worker and used the space as a place to land on super busy days or when I needed a quiet place for important meetings. The staff was very kind, responsive, and accommodating. The facility was clean and modern. However, the space wasn't a fit based on price and amenities: Depending on your plan you can choose 5 days, 10 days, or unlimited access and can choose your work setup (co-working or dedicated desk or office). Longer contracts provide more of a discount. I was paying about $20/day. This combined with the fact that there are very few tables in the co-working space that were functional for computer work made working from the space not much better than working from my car. There are desks and quiet rooms available, but they'll run $300/month or more. When the employee is footing the bill rather than the employer who would get to claim it as a business expense it's just not a great value. If there were co-working rooms with desks that had monitors to plug into, and proper chairs I would have gladly kept the service.
Réponse de Spaces - 280 Towerview Ct
Hi Sabrina,
I’m very sorry to hear of your disappointment.
Regardless of the reason, I understand how frustrating it can be and I apologise if we did not provide the level of service that you expect and deserve from Spaces.
I immediately asked one of my team members to investigate this as a priority and provide me with more information. They will get back to you as soon as we have the details.
Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to make matters right as soon as possible. Where appropriate, we’ll also take steps to prevent the situation from happening again.
Thanks again for your comments which help us improve. We appreciate your business.
Best regards,
Michelle Spire
Assistant Global Customer Service at Spaces