The check-in at reception was easy. The office I was given was light and cool in this extreme heat. It was a perfect size for 2 people. The toilets were clean as well. Location was excellent on Cannon... Voir plus
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Had a call with a gentleman to check abailability, very helpful. More helpful that most tbh. Good overall experience will update when I visit the offices.
Our Cannon Street office, the lifts are constantly broken, the temperature in the room is either boiling hot or freezing cold, the 1st floor workspace is always busy with Connect Earths employees as t... Voir plus
L'entreprise a répondu
All the team members are very helpful and friendly, from the managers to the cleaning staff, they are always there to help.
À propos de l'entreprise
Écrit par l'entreprise
Spaces is a full service, creative working environment with a unique entrepreneurial spirit, where ideas develop, businesses build and relationships evolve.
Coordonnées de contact
60 Cannon Street, EC4N 6NP, London, Royaume-Uni
- 8000608703
3,5
Moyen
9 avis
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Seamless check-in and clean office
The check-in at reception was easy. The office I was given was light and cool in this extreme heat. It was a perfect size for 2 people. The toilets were clean as well. Location was excellent on Cannon Street.
4 juillet 2026
Réponse de Spaces - Cannon Street Station
Hi Mr AA Gazzoli, thank you so much for your wonderful review. We’re delighted to hear your check-in was seamless and that you enjoyed the clean, comfortable office, especially during the hot weather. It’s also great to know you appreciated the excellent Cannon Street location and the well-maintained facilities. We hope to welcome you again soon!
IWG, Spaces, Regus You're still robbing your customers!
IWG – you stole our deposit again!
It's almost £10,000!
Enough is enough!
IWG and Regus – it's the same company... You stole our deposit again!
You are common thieves!
You have already robbed us time and again under the guise of a bill for an overdue – non-existent service!
You also extorted money for an "office renovation" that we rented without renovation, and the manager told us that in this case, we wouldn't have to pay for the renovation after we moved out...
These are all lies!
You have committed fraud. This is a criminal offense!
If you don't immediately return the £4,224.80, I will attach invoices here as proof of your fraud and we will file a lawsuit against you.
We have known about your deception for many years, and we will seek out other victims of your scams. You won't be happy.
M. Anderson
Andersons & Co. UK Ltd
This time you deserve to be tear apart!
3 décembre 2025
Avis spontané
Réponse de Spaces - Cannon Street Station
Hello Michael,
We’re sorry for your frustration but we haven’t stolen your deposit - your agreement ended on 31 October 2025 and we promise to process retainer refunds within 30 days of your end date which has been followed here. It’s on its way to you and you can expect to receive it soon.
We provide our restoration service for all customers to save time and money. When you moved into your office, we ensured it was all in working order and ready for use. We do the same with each customer and this service is part of your agreement. On behalf of your Community team, I’d like to extend a full apology if this wasn’t explained to you.
A member of my team made attempts to contact you without success. If you have more concerns, please don’t hesitate to contact me back at lorraine.brule@spacesworks.com.
All the best,
Lorraine Brule
Global Customer Service at Spaces
Agreement and Collaboration
Signed an extension for 3months with them in December 2024, our company had a huge shock, unpredicted turn of events that seriously affected operations. The 3months extension agreement with spaces was meant to start in March 2025. We contacted spaces early February (5th to 7th when 3 months agreement had not kicked in yet) to cancel agreement, due to the shock turn of events, providing details, links, website and explaining situation to spaces, spaces got back after 3 weeks, early in March (when agreement signed in December was meant to kick-in) to say they have not accepted termination of agreement. Very bad experience overall. Be careful with anything IWG. Be prepared to scrutinize your bills every month. Be prepared to be unable to speak to people who are responsible to give answers to your questions or swift response.
5 mars 2025
Avis spontané
Réponse de Spaces - Cannon Street Station
Hello,
I’m sorry you felt the need to escalate this.
You’ve specifically signed a 3-month extension until 31 May 2025 with a preferential monthly fee.
A signed agreement is a formal business commitment, and we’re unable to bring it to an end immediately.
We have received great feedback about the quality of our service, and I apologise if you’ve experienced any delay in hearing back from the team.
Should you require further information or support in this matter, please feel free to contact your centre team who remains your key contact here.
Best,
Lorraine Brule
Global Customer Service at Spaces
Very helpful
Had a call with a gentleman to check abailability, very helpful. More helpful that most tbh. Good overall experience will update when I visit the offices.
6 mars 2025
Avis spontané
Disappointing Response
Dropping our review to 1-star as there has been nothing done with the temperature. This morning the office was 10C, staff will need to be sent home, rendering an office as pointless. No progress on the lift, we are told the CEO of IWG has to approve and it has been with them for months.
Lorraine has not replied to my mail and "escalated" to the local team whom we speak to all the time and, unfortunately, don't have the empowerment to improve things.
9 janvier 2024
Avis spontané
Réponse de Spaces - Cannon Street Station
Hi Byron, I’m sorry you remain disappointed.
Let me assure you that your comments were most certainly escalated to the local team; you were provided with an update regarding these issues because of my contact with your local team lead.
Whilst our CEO is very much involved in customer experiences and operations, we have a dedicated team who handle maintenance issues.
I understand you’re frustrated but please understand that we’re working hard to get these issues resolved as quickly as possible.
Your local team remain your point of contact and will keep you updated.
Kind regards,
Lorraine Brule
Global Customer Service at Spaces
Our Cannon Street office
Our Cannon Street office, the lifts are constantly broken, the temperature in the room is either boiling hot or freezing cold, the 1st floor workspace is always busy with Connect Earths employees as the only have a 6 person office and 40 employees. Overall not a great experience. The Two stars are for the reception team, nothing is ever too much trouble. shame the building lets them down.
7 novembre 2023
Réponse de Spaces - Cannon Street Station
Hello Tommy,
I understand that you’re disappointed, and I’d like to help. At Spaces, the maintenance of our facilities is very important and we can assure you of our highest standards.
Whilst we recognise that there were issues with the lifts and air conditioning (which have since been resolved), your comments about the lounge being fully occupied are inaccurate. The customer you mentioned does not have this many team members.
The centre are your key contacts and will contact you again to offer solutions for you once more. Thank you.
Regards,
Lorraine Brule
Global Customer Service at Spaces
Amazing team
All the team members are very helpful and friendly, from the managers to the cleaning staff, they are always there to help.
17 juillet 2023
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