Spaces - The Maylands Building Avis 

I recently visited one of the companies based in the Maylands Building. Upon arrival, I approached reception to inform them of my visit. Despite clearly marked visitor bays being completely empty (around 10 spaces), I was told I was not allowed to park there. I explained that I was a visitor, exactly who the bays are meant for, but was told that due to internal arrangements with the company I was visiting, I could not use the visitor parking. Instead, I was advised to park over 10 minutes away in a Tesco car park.

I made it very clear that I am disabled, and walking long distances is extremely difficult for me. I also drive a high-value vehicle and prefer not to leave it in areas without cameras or places I cannot be in close distance to my vehicle.. Despite all this, the two receptionists were dismissive and completely unwilling to help. They showed zero empathy or willingness to make a reasonable exception.

As a business owner, I had actually been considering this building as a potential location for one of my companies. After this experience, I will absolutely not be moving forward with that, and I will be sharing this experience with other professionals I know.

Shocking lack of accessibility, poor management, and disgraceful customer service.

regret to share my recent dissatisfaction with Spaces' services. The prolonged heating problem over nearly three months has resulted in subpar working conditions, compounded by a lack of acknowledgment from your team. Attempts to communicate concerns were met with ineffective solutions and a notable lack of responsiveness.

Furthermore, when seeking an early contract termination due to the evident breach, my request was summarily refused, showcasing a lack of accountability.

My experience with Spaces has been regrettable, and I caution others considering your services. I hope this feedback prompts a reevaluation of your practices.