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Tenpin - Falkirk Avis 

171
TrustScore 4.5 sur 5

4,3

Redbrae Rd, Camelon, Falkirk, FK1 4HJ Falkirk, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Falkurk bowling was an enjoyable day for me and my 2 5year old grandchildren staff were friendly helpful toilets were clean games were good aswell grandkids lived it ...there was 1 thing i forgot to a... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

ordered food- small platter which on webside says 2 burgers wnd 8 nuggets and chips got 4 nuggets and 1 burger with no cheese. also had the alert on for 10 minutes to have the bumpers put up and it wa... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good price with the kids eat free Monday deal. Food did take a bit of time to come. Manager had a word with me regarding a child in our party that had started waking down the Bowling lane. I had alrea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good bowling, good pool tables and fun amusements for the boys. Thanks. Staff also very helpful and friendly, booking process easy so good, location good. If you take the car remember to put in your r... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact

  • Redbrae Rd, Camelon, Falkirk, FK1 4HJ, Falkirk, Royaume-Uni

  • 0333 034 6100

4,3

Excellent

TrustScore 4.5 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,3

Tous les avis

(171)

11 699 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

the staff went above and beyond helping…

the staff went above and beyond helping us. It was my son's birthday, and we had booked a lane, not a party, for him and a few friends. I had brought a cake along with me, but wasnt sure if I'd be allowed to use candles etc. So double checked. The girl on the desk offered to pop the cake behind for me to keep it cool, and bring it out when we asked. I was so impressed. The food came quickly, and was fresh, and there was a lot! Will be back.

5 septembre 2026
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Réponse de Tenpin - Falkirk

Hello Fiona, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Falkirk, celebrating your son's birthday. We will pass your lovely comments onto our team. We do hope to see you again very soon. Best Wishes - Kimberley

Noté 3 sur 5 étoiles

ordered food- small platter which on…

ordered food- small platter which on webside says 2 burgers wnd 8 nuggets and chips got 4 nuggets and 1 burger with no cheese. also had the alert on for 10 minutes to have the bumpers put up and it was ignored. but apart from thag was a good night

9 septembre 2026
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Réponse de Tenpin - Falkirk

Hi there,

Thank you for your 3* review at Tenpin Falkirk! We are very sorry to hear that you've not had a great experience whilst on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. If you would like for this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph

Noté 5 sur 5 étoiles

Falkurk bowling was an enjoyable day…

Falkurk bowling was an enjoyable day for me and my 2 5year old grandchildren staff were friendly helpful toilets were clean games were good aswell grandkids lived it ...there was 1 thing i forgot to add at no time i was there did I see any notice to register my vehicle i have received a parking ticket for parking in the car park.whwn i visited the bowling with the grandkids .staff need to make customers aware of this ..iwas disgusted to open a letter to say I had £100 parking fine

5 septembre 2026
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Réponse de Tenpin - Falkirk

Hi Angela
Thank you for the wonderful 5-star review! We're so pleased to hear that you and your grandchildren had an enjoyable day, and that our team was friendly and helpful. It's great to know you appreciated the clean facilities and games. We hope to see you all again soon! Best wishes - Clare

Noté 3 sur 5 étoiles

The food didn’t arrive until after the…

The food didn’t arrive until after the game of bowling was over, in spite of being pre-ordered, nor did the drinks and the microphones kept breaking during karaoke and staff didn’t care.

2 septembre 2026
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Réponse de Tenpin - Falkirk

Hello Mcalister,
Thank you for taking the time to rate Tenpin Falkirk 3 stars. We're truly sorry to hear about your disappointing experience. It's clear we fell short on multiple fronts, from the delayed food and drinks to the issues with the karaoke microphones and the staff's attentiveness. We appreciate you bringing these concerns to our attention so we can improve. All the best ~ Laura

Noté 4 sur 5 étoiles

Enjoyed the time.

2 septembre 2026
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Réponse de Tenpin - Falkirk

Hello Masood,
Thank you for taking the time to rate Tenpin Falkirk 4 stars. We are delighted to hear that you enjoyed your time spent with us. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura

Noté 5 sur 5 étoiles

Excellent service from Teegan.

Excellent service from Teegan.

Nice and clean bowling area, good facilities.

It is busy for a reason.

21 août 2026
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Réponse de Tenpin - Falkirk

Hello Ross, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us and found our facilities clean and tidy. We will pass your lovely comments onto our team. We do hope to see you again very soon. Best Wishes - Kimberley

Noté 5 sur 5 étoiles

Booked with ease and kids had a fab…

Booked with ease and kids had a fab time. Staff were very friendly and attentive

20 août 2026
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Réponse de Tenpin - Falkirk

Hi Kirsteen , thank you for your fantastic 5-star review of Tenpin Falkirk! We are so pleased to hear that booking was easy and that your children had such a wonderful time. It's great to know our staff were friendly and attentive and we hope to welcome you all back again soon! Best wishes - Mel

Noté 5 sur 5 étoiles

The staff were helpful so was the…

The staff were helpful so was the booking service and the location

27 mai 2026
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Réponse de Tenpin - Falkirk

Hi Kelsey, thank you for leaving a 5* review of Tenpin Falkirk! We're so glad to hear how helpful you found our staff, and how convenient you found the booking process and location of our venue. See you again soon! Best wishes-Leila

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Falkirk

Hello Mr David Thomson,
Thank you for taking the time to rate Tenpin Falkirk 5 stars. We are pleased to hear that everything was good at the venue and look forward to welcoming you back again soon. All the best ~ Laura

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Falkirk

Hi Anele, thank you for the 5* review for Tenpin Falkirk! We're so pleased to hear that you enjoyed the service and pricing. We can't wait to see you again soon! Best wishes - Adelaide

Noté 4 sur 5 étoiles

Great time entertaining the grand…

Great time entertaining the grand children. Good value for money . Very busy so glad we booked

6 août 2026
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Réponse de Tenpin - Falkirk

Hello, Thank you for taking your time to leave us a 4* review. We are so pleased to hear that you and your grandchildren had a great time. We are pleased to hear that you found us good value for money too! We do hope to see you all again soon. Best Wishes - Kimberley

Noté 4 sur 5 étoiles

Good

Good time Grand kids enjoyed it

6 août 2026
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Réponse de Tenpin - Falkirk

Hello Kenneth, Thank you for taking your time to leave us a 4* rating for our Tenpin at Falkirk. We are pleased to hear that you had a good time with us and that your children enjoyed it too. We would love to hear how we could gain that final star from you. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Laser Tag

The staff were welcoming and ensured we understood the rules before beginning laser tag. We had a great time. The only downside was trying to find somewhere to park.

6 août 2026
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Réponse de Tenpin - Falkirk

Hi Viv, thank you for the 5* rating of Tenpin Falkirk. We're so happy to hear that our team made you feel welcome and ensured you understood the game. We hope to see you again soon!
Take care,
Kirsty

Noté 3 sur 5 étoiles

Could be better

The lanes are very cramped if there are 6 people bowling together. We had 3 adults and 3 small children and we had to to shuffle around to get passt each other when it was our turn. Also the food took a very long time to arrive and after we queried it we were told we were lucky to get it as there was an hour wait. For such a busy period they could may be do with more staff on hand. However, the staff we approached for help were very pleasant and quick to act.

5 août 2026
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Réponse de Tenpin - Falkirk

Hi Lorna, thank you for taking the time to leave a review of Tenpin Falkirk. We're sorry to hear that the bowling lanes felt cramped for your group and that there was a significant delay with your food order. We appreciate you acknowledging our pleasant and helpful staff. Your feedback is important to us and we will ensure this is passed on to the correct team!
Take care,
Kirsty

Noté 5 sur 5 étoiles

Good bowling

Good bowling, good pool tables and fun amusements for the boys. Thanks. Staff also very helpful and friendly, booking process easy so good, location good. If you take the car remember to put in your registration when you go into the venue, it takes 30 seconds.

6 août 2026
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Réponse de Tenpin - Falkirk

Hi Michael
Thank you for your fantastic 5-star review! We are so pleased to hear that you enjoyed our bowling, pool tables, and amusements. It's wonderful to know that our staff were helpful and friendly, and that the booking process was easy. We appreciate your helpful tip about parking registration! Best wishes - Clare

Noté 5 sur 5 étoiles

Good company

Good company, great fun and noisy atmosphere

6 août 2026
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Réponse de Tenpin - Falkirk

Hello Roy
Thank you for your fantastic 5-star rating! We're so pleased to hear you had a great time and enjoyed the lively atmosphere during your visit. We hope to see you again soon! Best wishes - Clare

Noté 5 sur 5 étoiles

I had a great time with my…

I had a great time with my Grandchildren. The staff were very helpful at all times

4 août 2026
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Réponse de Tenpin - Falkirk

Hi Helen, thank you for the 5* rating of Tenpin Falkirk. We are so pleased to hear that you and your grandchildren had such a great time and that our team was very helpful throughout your visit. We hope to see you all again soon!
Take care,
Kirsty

Noté 5 sur 5 étoiles

Enjoyable experience

Easy to book, even when I made a mistake it was sorted promptly. Trip went well and we all enjoyed. Food was also nice and parking easy and free.

4 août 2026
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Réponse de Tenpin - Falkirk

Hey Fiona, thank you for the 5* rating of Tenpin Falkirk. We're delighted to hear that booking was easy and that any issues were promptly resolved. It's wonderful that everyone enjoyed the trip. We hope to welcome you back again soon!
Take care,
Kirsty

Noté 1 sur 5 étoiles

Do not recommend you ever visit their…

Do not recommend you ever visit their Falkirk branch you order food and drinks drinks come after 10 mins then 1 hour later they just start making your food don’t fuc*ing bring the drink if the whole order isn’t complete yet you could even get an nhs appointment before your food finally arrives after 5 attempts at begging those at the till to please make your food

6 août 2026
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Réponse de Tenpin - Falkirk

Hello David
Thank you for taking the time to leave us a review. We are very sorry to hear about the significant delays you experienced with your food order and the frustration this caused. This is certainly not the standard we aim for, and we will ensure your feedback is passed on for improvements. If you would like to email the details to customer.feedback@tenpin.co.uk, with e subject "Review - Falkirk" we will look into this and contact you. Best wishes - Clare

Noté 5 sur 5 étoiles

Great Vauxhall

Great Value for money

6 août 2026
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Réponse de Tenpin - Falkirk

Hi Wayne, thank you for the 5* rating of Tenpin Falkirk. We hope you had a great time during your recent visit and we hope to see you again soon!
Take care,
Kirsty

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