The building offers a good time. Bowling is great and the arcade has a decent variety. Done an escape room and the gold before as well. Golf seems like it needs a bit of repair but it wasnt an issue w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementAuckland Road, Southampton, SO15 0SD Southampton, GB
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Lisez les avis des autres
The venue is good & the bowling & arcade but the food arrangements are dire! They couldn’t take orders properly, the food is terrible, they were very very late with food then forgot half of it. Do not... Voir plus
L'entreprise a répondu
Overall soft play experience was positive. Lots to offer for all ages, we had 3 kids aged 2-10 and all had lots of fun. Big negative is that we waited over 15 minutes for someone to let us in and y... Voir plus
L'entreprise a répondu
I took my daughter & two grandchildren to Tenpin. We did bowling, laser attack, and an escape room, and what acgreat time we had!
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Auckland Road, Southampton, SO15 0SD, Southampton, Royaume-Uni
- 0333 034 6100
4,1
Bien
243 avis
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A great time was had by all!
I took my daughter & two grandchildren to Tenpin. We did bowling, laser attack, and an escape room, and what acgreat time we had!
6 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Tenpin - Southampton
Hi Eric
Thank you for the fantastic 5-star review! We are so happy to hear that you had an awesome time and that our team provided excellent service. We hope to see you again soon! Best wishes - Clare
We tried out the crazy golf…
We tried out the crazy golf unfortunately at least 3 of the holes were not functioning correctly which was very frustrating, later we found out the golf is a separate company but with no representation we can only complain online should be a better system in place, but the golf was very good on the whole.
6 août 2026
Réponse de Tenpin - Southampton
Hi Paul
We appreciate you sharing your experience with the crazy golf. We are sorry to hear about the issues with the non-functioning holes and the frustration this caused. We will pass this feedback through to the correct party. Best wishes- Clare
Love this place and the staff very nice…
Love this place and the staff very nice place to hang out with friends!!
6 août 2026
Réponse de Tenpin - Southampton
Hi Amber, thank you for leaving a 5* review of Tenpin Southampton! It's lovely to hear how much you enjoy coming to visit and how friendly you find our staff. See you again soon! Best wishes-Leila
Great fun
Great fun , took my team it was well organised the staff were attentive and helpful. We will be back to try the other activities !
6 août 2026
Réponse de Tenpin - Southampton
Hi Allison
Thank you for the fantastic 5-star review! We are so pleased to hear you and your team had a great time and found our staff attentive. We look forward to welcoming you back to try our other activities! Best wishes - Clare
Réponse de Tenpin - Southampton
Hello, thank you very much for the excellent 4* review of Tenpin Southampton! We are delighted you had such an enjoyable visit and we very much look forward to welcoming you back again soon! Best wishes - Mel
Good variety
The building offers a good time. Bowling is great and the arcade has a decent variety. Done an escape room and the gold before as well. Golf seems like it needs a bit of repair but it wasnt an issue when it came to playing it. Drink service can be a little slow is the only thing that I could criticise.
6 août 2026
Réponse de Tenpin - Southampton
Hi Oliver, thank you for your 4-star rating of Tenpin Southampton and for sharing your feedback. We're glad to hear you enjoyed the bowling, arcade, and escape room. We also appreciate you bringing the Tenpin golf and drink service to our attention and we will be sure to share your feedback with the appropriate team! In the meantime, we hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Had to wait in queud a while despite…
Had to wait in queud a while despite booking online. Next door lane took our bowling balls and made it awkward plus guy tried to grab bowling ball again during turns. Nasty group!
6 août 2026
Réponse de Tenpin - Southampton
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Southampton. We are sorry to hear the wait that you had before being able to play the activities. We will pass your comments onto our team to help us gain those final stars. We do hope to see you again soon for a more enjoyable visit. Many Thanks - Kimberley
Réponse de Tenpin - Southampton
Hello Deanne, Thank you for taking your time to leave us a great 5* review for our Tenpin at Southampton. We are thrilled to hear that you found us great value for money. We do hope to see you all again very soon. Many Thanks - Kimberley
Réponse de Tenpin - Southampton
Hi Mandy
Thank you for the fantastic 5-star review! We are so pleased to hear that you found the booking process easy and that our entire team was friendly and welcoming during your visit. We look forward to seeing you again soon! Best wishes - Clare
Very fun, clean and enjoyable
Very fun clean and spacious complex, the prison putt was great fun, and the bowling was great! Staff very welcoming and friendly! Would highly recommend
6 août 2026
Réponse de Tenpin - Southampton
Hi Anthony
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our complex clean and spacious, and that you had great fun with the prison putt and bowling. It's fantastic to know our staff were welcoming and friendly. We hope to see you again soon! Best wishes - Clare
Réponse de Tenpin - Southampton
Hi Joanna
Thank you for your fantastic 5-star review! We are so pleased to hear that you found our venue great for larger groups and that our team was well organised. We hope to see you again soon! Best wishes - Clare
We ordered food thinking we could have…
We ordered food thinking we could have it after we finished bowling. Unfortunately we had booked for 10.30 so we washing hot do and chips about 11.15.the hot dog roll was so dry it was almost u edible and chips with it was very small. Blowing was fun but won't recommend the food.staff were very helpful can't fault them
29 juillet 2026
Réponse de Tenpin - Southampton
Hi there, thank you for the feedback for Tenpin Southampton. While we are pleased to hear you enjoyed bowling with us, we are sorry to hear we dropped the ball with the food. We appreciate your feedback regarding the food and the portion sizes; we'll be sure to pass this on to the team. We hope to welcome you back for some more bowling soon! Best wishes - Kaylee
A Positive Workplace Until Management Changed
I genuinely enjoyed working at southampton Tenpin and met some amazing people during my time there. Many of my colleagues made my experience enjoyable, and I'm grateful for the friendships and memories I made.
Unfortunately, my experience changed significantly under the new management his name is Danny bean. From my perspective, I felt I was treated unfairly and racially bullied, and I didn't feel respected as a member of staff. When I left, I wasn't given the opportunity to say goodbye to the colleagues I'd worked alongside. I posted a farewell message in the staff group chat to thank everyone, but it was removed almost immediately and I was taken out of the group before I had the chance to say a proper goodbye. That was upsetting and made me feel as though my time there meant very little.
I'm disappointed that things ended the way they did because I truly valued the people I worked with. I hope the workplace can become one where staff feel respected, listened to, and treated fairly.
31 juillet 2026
Avis spontané
Réponse de Tenpin - Southampton
Hello Riley,
Thank you for getting in touch. We are very sorry with the experience that you had with our Southampton centre. We would welcome the opportunity to look into this further. If you would like us to look into this further please email your experience to customer.feedback@tenpin.co.uk.
Thank you for taking the time to share your feedback.
All the best ~ Laura
The staff member
The staff member , wish I knew her name was great , couldn’t help us enough.
29 juillet 2026
Réponse de Tenpin - Southampton
Hello, thank you so much for the 5* review of Tenpin Southampton! We're so happy to hear our team provided such excellent assistance and we can't wait to welcome you back again soon! Best wishes - Mel
Réponse de Tenpin - Southampton
Hi Sarah, thank you for taking the time to leave a review of Tenpin Southampton. We are truly sorry to hear about the long wait time for your food and that the quality of your meal was disappointing. Your feedback is important to us, and we will ensure it is passed on for improvement. In the meantime, we really hope this will not stop you from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Great time....
Arrived early, but lane available so allowed straight on, fantastic friendly staff.
29 juillet 2026
Réponse de Tenpin - Southampton
Hi Joanne
Thank you for your fantastic 5-star rating! We're so pleased to hear that you were able to get straight on and that our staff provided such friendly service. We appreciate your kind words! Best wishes - Clare
Jasmin was a brilliant host
Jasmin was a brilliant host, she kept everything running smoothly and the kids had a great time.
29 juillet 2026
Réponse de Tenpin - Southampton
Hi Kate
Thank you for your wonderful 5-star review! We are so pleased to hear that our team helped everything run smoothly and that the children had a great time. We hope to welcome you back again soon! Best wishes - Clare
Such good value and great fun
Such good value and great fun! Lots to do with the kids. Staff are friendly, toilets were clean and a good couple of hours of fun. Great air con too
29 juillet 2026
Réponse de Tenpin - Southampton
Hi Charlotte, thank you for leaving a 5* review of Tenpin Southampton! We're so glad to hear how much fun you had, how clean the venue was, and how well-priced the activities were. We can't wait to welcome you back again soon! Best wishes-Leila
Had a wonderful birthday party
Had a wonderful birthday party for my daughter. Although the music is a bit too loud and obnoxious.
7 juin 2026
Réponse de Tenpin - Southampton
Hi Lauren, thank you for your 5* review of Tenpin Southampton! We're so glad to hear about the wonderful experience you had for your daughter's party. We also appreciate the honest feedback about the sound levels and we will pass this across to the relevant team for future improvements. We hope to see you again soon! Best wishes-Leila
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