We arrived 15 minutes early for a family bowling session.The man on reception was really polite and cheerful and said our lane was ready.We had great fun with our 3 grandsons,aged 7-12.The pizza was d... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementTrinity Walk, WF1 1QS Wakefield, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The ten pin bowling was fantastic, we took my grandchildren it was expensive for one game but the kids enjoyed it they also played some of the arcade games too. We looked at doing an escape room but... Voir plus
L'entreprise a répondu
It was absolutely red hot inside air con only turned on as we left also I was unable to eat my hot dog as onions and mustard put on it without asking. No sauces with food was 50p for a tiny packet cou... Voir plus
L'entreprise a répondu
Totally brilliant experience after 3 visits. Staff so helpful. Exceptionally clean facilities and arcade prices reasonable. Air hockey,pool ,table tennis great time fillers,fun and reasonable. Boys... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin Wakefield is easy located in the heart of Trinity Walk in Wakefield city centre and easy to reach from across West Yorkshire. With modern bowling lanes and dynamic LED lighting, we're a top spot for families, groups and proper nights out. And it's not just bowling. We've got laser tag, private karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Wakefield, sorted.
Coordonnées de contact
Trinity Walk, WF1 1QS, Wakefield, England, Royaume-Uni
4,2
Bien
106 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It's a really fun place to go...
It's a really fun place to go with friends especially in Wakefield where previously there wasn't really many activity options.
10 septembre 2026
Réponse de Tenpin - Wakefield
Hi Oskar, thank you for the fantastic 5-star review of Tenpin Wakefield! We're so happy to hear that you find our venue a fun place to go with friends, especially in Wakefield and we look forward to welcoming you back again soon! Best wishes - Mel
Staff and venue great but the…
Staff and venue great but the temperature inside was too hot!!
2 septembre 2026
Réponse de Tenpin - Wakefield
Hi Dave, thank you for your 4-star review of Tenpin Wakefield. We're so glad to hear you enjoyed your visit and found our team helpful. However, we are very sorry you found the temperature too hot during your visit and appreciate you bringing it to our attention. Please be assured all feedback will be sent to the team for future improvements and we very much hope to welcome you back again soon! Best wishes - Mel
Enjoyable experience
Excellent friendly helpful service especially from Stephanie.
Thoroughly enjoyable experience by all. Thank you.
2 septembre 2026
Réponse de Tenpin - Wakefield
Hi Margaret, thank you for your wonderful 5-star review of Tenpin Wakefield! We're so pleased to hear that you had a thoroughly enjoyable experience and received excellent, friendly, and helpful service. We hope to see you again soon! Best wishes - Mel
Staff can’t be bothered
Arrived in good time for our session which was 2 games of bowling plus food for us as a family of 4. Food never came during the games, and arrived 2 hours later despite asking 3 times. It was only on the third time I asked, that I was then told the ticket had got lost. I think our food was taken to someone else. The first time we asked how long food would be, was towards the end of our second game. Should not have to wait this long. Was not overly busy. Young girls (staff) stood around with each other looking bored and deflated. Probably will not return I’ll stick to elsewhere. It was also too hot inside and much cooler outside
2 septembre 2026
Réponse de Tenpin - Wakefield
Hi Lisa, thank you for your rating and review for Tenpin Wakefield. We are truly sorry to hear about the significant delay and issues with your food order, and that the staff appeared disengaged. This is certainly not the experience we want for our guests, and we understand how frustrating this must have been. We will address these concerns internally to ensure improvements are made. Please feel free to get in touch with us at customer.feedback@tenpin.co.uk with the subject 'Review - Wakefield' and include the details of your visit if you'd like to discuss this further. We hope to have an opportunity to welcome you back in the future! Best wishes - Rosie
Was really busy day they were couple of…
Was really busy day they were couple of staff members short but kept going as best they could any problems staff sorted it straight away was really attentive despite high demand believe I was served by Steph they were really friendly.
2 septembre 2026
Réponse de Tenpin - Wakefield
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Wakefield. We are thrilled to hear that you had a great time with us. We are pleased to hear that our Team managed to keep on top of everything and offer assistance when needed, even though we were extremely busy. We will pass your comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Great experience
Great experience, helpful staff. Clean and spacious environment with lots to do
2 septembre 2026
Réponse de Tenpin - Wakefield
Hello Emma,
Thank you for taking the time to rate Tenpin Wakefield 5 stars. We are so pleased to hear that you had such a great experience and found our staff helpful, and our environment clean and spacious with lots to do. We hope to see you again very soon! All the best ~ Laura
Great visit
Great visit, lovely, clean, & fun. Good food. Only downside was paying 50p per dip for food.
2 septembre 2026
Réponse de Tenpin - Wakefield
Hello Rach,
Thank you for taking the time to rate Tenpin Wakefield 4 stars. We're so pleased you had a great visit, found our venue clean and fun, and enjoyed the food. We appreciate your feedback regarding the dip charge and will pass this on to our team. We hope to see you again soon! All the best ~ Laura
It was absolutely red hot inside air…
It was absolutely red hot inside air con only turned on as we left also I was unable to eat my hot dog as onions and mustard put on it without asking. No sauces with food was 50p for a tiny packet could walk down to Sainsbury’s and buy a full bottle for £1
2 septembre 2026
Réponse de Tenpin - Wakefield
Hi Kayleigh thank you for your feedback of Tenpin Wakefield. We're very sorry to hear about your uncomfortable experience with the heat and the issues with your hot dog order. We also apologize for the inconvenience regarding the sauce pricing. We will share your comments with our team to address these points. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Wakefield' for somebody to reach out to you regarding this. Best wishes-Leila
The booking process online was good and…
The booking process online was good and quick, ques were a bit long as not many staff on. Food was ok for price, would have liked few more machines for younger end, maybe 2p ones etc. All in all nice visit kids enjoyed and didnt break the bank 😀
2 septembre 2026
Réponse de Tenpin - Wakefield
Hello June,
Thank you for taking the time to rate Tenpin Wakefield 4 stars. We're glad to hear that the online booking process was smooth and that your kids enjoyed their visit. We appreciate your feedback regarding staffing levels and the desire for more machines for younger children, and we'll certainly take that into consideration. All the best ~ Laura
Perfect date night
My hubby and I had a lovely time playing darts, bowling and all the arcade games! Really nice evening. Thank you very much
2 septembre 2026
Réponse de Tenpin - Wakefield
Hello Lauren,
Thank you for taking the time to rate Tenpin Wakefield 5 stars. We are so pleased to hear that you and your hubby had such a lovely evening enjoying our darts, bowling, and arcade games. We hope to see you again very soon for another 5 star evening. All the best ~ Laura
2026 and no milk alternative
I was disappointed that it's 2026 and I couldn't order a coffee with a soya milk🙈
It was also very very hot, humid, no air con at all, everyone was complaining.
The whole place, game was ok🙂we will come back
2 septembre 2026
Réponse de Tenpin - Wakefield
Hello Customer 2,
Thank you for taking the time to rate Tenpin Wakefield 4 stars. We are sorry to hear about the issues with the air conditioning and the unavailability of soya milk. We are actively working to improve our facilities and offerings. We hope to provide a more comfortable experience on your next visit. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Amazing....
2 septembre 2026
Réponse de Tenpin - Wakefield
Hello Jacob,
Thank you for taking the time to rate Tenpin Wakefield 5 stars. We are delighted you had an amazing time. We hope to welcome you back again soon. All the best ~ Laura
Really enjoyed the escape room the guy…
Really enjoyed the escape room the guy was great energy and really helpful this was Tuesday 25th 7pm booking to help identify the employee who made the experience great, staff were all polite and Very helpful.
25 août 2026
Réponse de Tenpin - Wakefield
Hi Luke
Thank you for your fantastic 5-star review! We are so pleased to hear you had such a great time in the escape room and that the team made your experience so enjoyable. We hope to welcome you back again very soon! Best wishes - Clare
Staff needs to be more attentive
Staff needs to be more attentive, waited 10 mins to check in, staff member ignored us and another couple in front of us while he was faffing around in the cupboards !
Our lanes broke down twice, we eventually got moved to another lane.
The place was clean, tidy and bright.
26 août 2026
Réponse de Tenpin - Wakefield
Hi Angela
Thank you for taking the time to leave us a review. We're truly sorry to hear about the delay you experienced during check-in and the issues with your lanes. We appreciate your feedback regarding staff attentiveness and will address these concerns with our team. We're glad to hear you found the place clean, tidy, and bright. Best wishes - Clare
Fantastic first visit with grandkids
We arrived 15 minutes early for a family bowling session.The man on reception was really polite and cheerful and said our lane was ready.We had great fun with our 3 grandsons,aged 7-12.The pizza was delicious and piping hot.Loads of games afterwards and not too expensive.Will definitely visit again.
26 août 2026
Réponse de Tenpin - Wakefield
Hi Averil, thank you for leaving Tenpin Wakefield a fabulous 5* rating. We are so pleased to hear our staff had a positive impact on your visit and that everyone had a great time! We can't wait to welcome you all back again soon for more fun. Best wishes - Kaylee
Nice new facility but highly expensive
The ten pin bowling was fantastic, we took my grandchildren it was expensive for one game but the kids enjoyed it they also played some of the arcade games too.
We looked at doing an escape room but would have been over £120 pounds for a 60min room highly expensive especially in this cost of living crisis i would have thought keeping prices reasonable would encourage more people to use this.
I dont think we will be back at these prices
26 août 2026
Réponse de Tenpin - Wakefield
Hello Andrena, Thank you for taking your time to leave us a 4* review. We are so pleased to hear that you and your grandchildren enjoyed your recent visit to us. We will pass your feedback onto our team. We do hope to see you again very soon. Best Wishes - Kimberley
There was 6 of us and not enough…
There was 6 of us and not enough seating for the lane
Other than that we enjoyed pizza and drinks service fine and staff friendly.
26 août 2026
Réponse de Tenpin - Wakefield
Hello Anna, Thank you for taking your time to leave us a wonderful 4* review. We are so pleased to hear that all 6 of you had a great time. We will pass your comments onto our team regarding the seating areas. We do hope to see you again very soon. Many Thanks - Kimberley
Staff were brilliant!
Staff were brilliant!! Went above and beyond.
Kids had so much fun!
26 août 2026
Réponse de Tenpin - Wakefield
Hello
Thank you for your fantastic 5-star review! We are so pleased to hear that our team went above and beyond for you and that the children had such a wonderful time. We hope to welcome you back again very soon! Best wishes - Clare
Overall a good visit
Overall a good visit, staff helpful and polite. Really strange that you are "forced" to sign a waiver saying a member of staff has gone through the rules (laser tag) before you go in and have the rules explained. This seems back to front and the staff say they have no discretion when I raised it
26 août 2026
Réponse de Tenpin - Wakefield
Hi Adam
We appreciate your feedback regarding the waiver process for laser tag. We understand how it could seem unusual to sign a document acknowledging rule explanation before the rules are actually presented. We are reviewing our procedures to ensure a more logical and customer-friendly experience for everyone. We're glad our staff were helpful and polite during your visit. Best wishes - Clare
Réponse de Tenpin - Wakefield
Hi Janet
Thank you for taking the time to leave a 5-star review! We're so pleased to hear that our team was friendly and helpful during your visit. We hope to see you again soon! Best wishes - Clare
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.