Really enjoyed my son's 21st birthday here. We did quite a lot of activities but very disappointed at not being offered discounts like they do online for activities. Spent a small fortune and felt we... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Overall it is great at Tenpin in Warrington, however I feel that there needs to be more staff working, the bay we were in was full of empty drinks and someone had spilt drinks on the floor and left th... Voir plus
L'entreprise a répondu
We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained... Voir plus
L'entreprise a répondu
I can’t believe there is no hand sanitizer stations in the bowling areas. The holes in those balls are an absolute quagmire of disease. I had to watch our party like a hawk to make sure nobody touche... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, Royaume-Uni
- 0333 034 6100
4,1
Bien
344 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Perfect for everyone!!🥰
We did have a nice and cool day spent at Tenpin Warrington 🥳🥳🥳 Perfect for all types of occasions 🥳🥰
10 janvier 2026
Réponse de Tenpin - Warrington
Hi Iza, thank you for the lovely 5* rating and review of Tenpin Warrington. We're delighted to hear that you had a great time and we hope to see you again soon for another fun time!
Take care,
Kirsty
Great customer service I received from…
Great customer service I received from Kyle the manager
11 septembre 2026
Réponse de Tenpin - Warrington
Hi Natalie
Thank you for your wonderful 5-star review! We are so pleased to hear that you received great customer service during your visit. We hope to see you again soon! Best wishes - Clare
Not the best
We keep going to TenPin because it’s cheaper and closer than King Pin. It’s hard work checking in - I feel like this should be so much easier. You have to walk to the furthest point in the building, through packed seating areas and then queue in a muddle of bar customers. Then it’s back to the lanes to find out it’s broken and then back to the bar. Drinks to lanes are 20+ minutes. Tables are dirty.
13 septembre 2026
Réponse de Tenpin - Warrington
Hello there, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Warrington. We are sorry to hear that you didn't find our layout particularly helpful. We will pass your feedback onto our team. Best Wishes - Kimberley
Great atmosphere lots to do and staff…
Great atmosphere lots to do and staff was excellence
8 septembre 2026
Réponse de Tenpin - Warrington
Hi Kevin, thank you for the 4* rating of Tenpin Warrington. We're so pleased to hear that you had a good time and enjoyed the great atmosphere. We hope to welcome you back again soon!
Take care,
Kirsty
Great As Always
7 septembre 2026
Réponse de Tenpin - Warrington
Hi Kevin
Thanks for taking the time to leave a super 5* rating. We are glad you always enjoy your visits and look forward to seeing you again. Best wishes - Clare
It was well run and a great price too
2 septembre 2026
Réponse de Tenpin - Warrington
Hi there, we're so happy to hear that you found our service well-run and the price so great. We really do appreciate your positive feedback. See you again soon! Best wishes-Leila
Great place to visit
this was the first time we have been since this venue was refurbished and it was very good, we went with my 5 year old grandson and he loved it, the food is OK and what you would expect from a bowling ally as was the bowling experience,we also used the soft play which was very good my grandson loved this too, i think you can spend quite a few hours here with little ones for a reasonable price, nothing seems over priced in fact i thought the soft play was great value £7 for 2 hours, we haven't tried the escape rooms or laser tag yet but we will be back to try these, finally the team here was all great and very polite and happy to help there was a bit of wait at the bar but that was because they was very busy (it was a wet bank holiday)
2 septembre 2026
Réponse de Tenpin - Warrington
Hi Howard, thank you for your fantastic review of Tenpin Warrington! We're thrilled to hear that you and your grandson had such a great time during your first visit since our refurbishment. It's wonderful to know that he loved the soft play and that you found our pricing reasonable. We appreciate your understanding regarding the wait at the bar during the busy bank holiday and we look forward to welcoming you back to try Houdini's escape rooms and laser tag! Best wishes - Mel
Excellent place
Excellent place. Had a small issue with the bumpers which they tried to fix. When they couldn't offered a free game. Great Service.
2 septembre 2026
Réponse de Tenpin - Warrington
Hi Brian, thank you for your 5* review of Tenpin Warrington! We're so glad that you enjoyed your visit and appreciate you highlighting our team's efforts to resolve the bumper issue. We always aim for great service! See you again soon. Best wishes-Leila
Fun kids delighted
2 septembre 2026
Réponse de Tenpin - Warrington
Hi Marilyn, thank you for taking the time to leave Tenpin Warrington a lovely 5* rating and review! We're so pleased to hear that the kids loved their visit, and we hope to welcome you all back again soon! Best wishes - Rosie
Lovely time
Really enjoyed my son's 21st birthday here. We did quite a lot of activities but very disappointed at not being offered discounts like they do online for activities. Spent a small fortune and felt we could have been offered some discounts for putting over £200 their way...
20 août 2026
Réponse de Tenpin - Warrington
Hi Rosemary
Thank you for your 4-star rating. We're delighted to hear you celebrated your son's 21st birthday with us and enjoyed the activities. We understand your disappointment regarding the lack of discounts, especially after spending a significant amount. We appreciate your feedback on our pricing and offers. Best wishes - Clare
Réponse de Tenpin - Warrington
Hello Steven,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We are so pleased to hear that you enjoyed our facilities and found our reception warm and helpful. We hope to welcome you back again very soon! All the best ~ Laura
Overall it is great at Tenpin in…
Overall it is great at Tenpin in Warrington, however I feel that there needs to be more staff working, the bay we were in was full of empty drinks and someone had spilt drinks on the floor and left the blue roll everywhere, tables all cluttered with drinks in the area to eat in. I get that it was bank holiday. But it is off putting, the staff working work incredibly hard though.
2 septembre 2026
Réponse de Tenpin - Warrington
Hello Lisa, Thank you for taking your time to leave us a wonderful 4* review. We are pleased to hear that you enjoyed your recent visit to our Tenpin in Warrington. We will pass your comments onto our team to help us gain that final star from you. We do hope to see you again very soon for a much more smoother visit. Many Thanks - Kimberley
Disappointed
We arrived early to be able to enjoy some time on the pool tables and have some food before out time slot for bowling.
When we went to order the food we asked for pizza, they had none left, asked for chicken wings, none left, asked for nachos none left..... Only thing they had was burger and chips. (And they didn't have enough for a family of 5)
We had to change our bowling slot to a later time (1.5hrs) so we could leave to get something to eat and come back. No apologie given.
31 août 2026
Réponse de Tenpin - Warrington
Hi Sarah, thank you for taking the time to leave a review of Tenpin Warrington. We are truly sorry to hear about the disappointing experience you had with our food availability and the inconvenience it caused to your bowling plans. We understand how frustrating this must have been, and we sincerely apologize for that. We will be addressing this internally with our team to ensure such incidents do not happen again. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Warrington' for somebody to contact you regarding this. Best wishes-Leila
Warrington Tenpin visit
We visited the Warrington Tenpin on 27 August for bowling and Escape Room. On that particular day, it wasn’t that hot outside, however, It was far too hot in both the bowling alley and the escape rooms. It really spoiled the Escape Room activity in particular as we couldn’t focus on the activity due to the temperature. Such a shame as we were really looking forward to it and it would have been a good experience had it not been so hot.
27 août 2026
Réponse de Tenpin - Warrington
Hi there, thank you for your feedback regarding your recent visit to Tenpin Warrington. We are very sorry to hear that the temperature in both the bowling alley and the escape room was uncomfortably warm, and that this impacted your experience, particularly in the Escape Room. We appreciate you bringing this to our attention. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Warrington' for somebody to reach out to you regarding this. Best wishes-Leila
Bowling good, service, food and drink apalling
The bowling was good. The service at the lanes and in the cafeteria area was abysmal.
The food when it came after 50 minutes was hardly fit to eat!
1 septembre 2026
Réponse de Tenpin - Warrington
Hello Susan,
Thank you for taking the time to rate Tenpin Warrington 3 stars. We're glad you enjoyed the bowling. We sincerely apologise for the poor service you experienced and the long wait for your food, which was not up to standard. We'll share your comments with our team to make improvements. All the best ~ Laura
We managed to bowl without wait too…
We managed to bowl without wait too long this time , but was gutted we didn't manage to get anything to eat while there this time,due to being out of food stock, according to staff due to a very busy weekend
2 septembre 2026
Réponse de Tenpin - Warrington
Hello Yvonne,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We're glad to hear you didn't have to wait long for bowling this time. We sincerely apologize for the inconvenience of not being able to get food due to stock issues. We understand this was disappointing and will pass your feedback to the team. All the best ~ Laura
Great price but neeed more staff on duty
Great price, lots of activities to do
More staff needed during busy periods, long queues, nobody attended to fix issue with lane and it was broken the whole game
2 septembre 2026
Réponse de Tenpin - Warrington
Hello Natalie,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We appreciate your feedback and are glad you enjoyed our activities and pricing. We're truly sorry for the long queues and the issue with your lane. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Réponse de Tenpin - Warrington
Hi there, thank you for leaving a review of Tenpin Warrington. We are concerned to hear about the undercooked chicken burger and we will be reviewing our kitchen procedures. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Warrington' for somebody to contact you regarding this. Best wishes-Leila
Réponse de Tenpin - Warrington
Hello Tracey,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're so glad you enjoyed the wide variety of activities we offer. We appreciate your kind words and look forward to welcoming you back again soon. All the best ~ Laura
Great place to go with the family
Great place to go with the family. Lots of things to do. We had a great time. The only complaint I have is that it was dirty. Tables around the bowling area were full with previous peoples drinks and food and not cleared, leaving it all sticky. Toilets were also dirty.
2 septembre 2026
Réponse de Tenpin - Warrington
Hello Jane,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We appreciate your for your feedback. We're delighted to hear your family had a great time and enjoyed the activities. We sincerely apologize for the cleanliness issues you experienced with the tables and toilets. We're addressing these concerns with our team for immediate improvement. We hope that your next visit is a 5 star experience. All the best ~ Laura
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.