Good value -good ambience to the whole set-up.Staff considerate and helpful,including signing up staff that man the phones.Food good quality for price.On this particular night there were 16 of us,some... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We took our daughter and her 3 friends for her birthday treat. Both games ran smoothly with only 1 technical issue that was resolved in minutes. The only down side was it was very warm and the air con... Voir plus
L'entreprise a répondu
Waited over an hour for 2 jugs of juice and one jug of Pepsi, and that was after complaining. Was told the printer for the orders wasn’t working, and they were busy but really put a damper on the expe... Voir plus
L'entreprise a répondu
Not a bad experience and will go back, just a few smaller bits and pieces around how its managed that could improve. Silly things like making sure that the pool tables have the right balls in them and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, Royaume-Uni
- 0333 034 6100
4,2
Bien
256 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Enjoyable activity with my teenagers
Enjoyable activity with my teenagers. Love the new look and next time will book an Escape Room experience.
5 juillet 2026
Réponse de Tenpin - Warrington
Hey Karen, thank you for the 5* rating of Tenpin Warrington. We're so glad you and your teenagers enjoyed your visit and loved the new look! We're thrilled to hear you're planning to experience an Escape Room next time. We look forward to welcoming you back!
Take care,
Kirsty
Lane ready when we got there
Lane ready when we got there , easy to check in , staff helpful
7 juillet 2026
Réponse de Tenpin - Warrington
Hi Julie, thank you for the lovely 5* rating of Tenpin Warrington. We're delighted to hear that everything was great and ran smoothly. Your kind feedback is greatly appreciated.
Take care,
Kirsty
Good value - Great experience.
Good value -good ambience to the whole set-up.Staff considerate and helpful,including signing up staff that man the phones.Food good quality for price.On this particular night there were 16 of us,some newbies and all were impressed by your venue.We"ll be back !
7 juillet 2026
Réponse de Tenpin - Warrington
Hi Nelson, thank you so much for the fabulous 5* review of Tenpin Warrington! We are really pleased to hear you had a great visit overall and we can't wait to see you all again soon for another 5* experience! Best wishes, Jade
Réponse de Tenpin - Warrington
Hi Karen, thank you for the lovely 5* rating of Tenpin Warrington. We are delighted to hear that you had a great time for your seven year old's party and found the team provided great service. We hope to see you again soon for another 5* experience. Best wishes, Jade
We took our daughter and her 3 friends…
We took our daughter and her 3 friends for her birthday treat. Both games ran smoothly with only 1 technical issue that was resolved in minutes. The only down side was it was very warm and the air conditioning unit wasn't working. The whole place has had a revamp too since we last went and I would say for the better. Staff were helpful and the booking process was easy. Everyone had a great time
7 juillet 2026
Réponse de Tenpin - Warrington
Hello Juju,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're so happy to hear your daughter and her friends had a great birthday celebration with us! It's wonderful that the games ran smoothly and that you appreciated the recent improvements to our venue. We're sorry to hear about the warmth and the air conditioning issue, and we'll certainly look into that. We hope to welcome you back again soon! All the best ~ Laura
Réponse de Tenpin - Warrington
Hello Ben,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're happy to hear that your drink arrived so quickly and that you had such a pleasant experience with us. We appreciate your kind words and look forward to welcoming you back again soon. All the best ~ Laura
Réponse de Tenpin - Warrington
Hi Ogooluwa, thank you for the excellent 5* review of Tenpin Warrington! It is lovely to hear you had a great time and we look forward to welcoming you back again soon! Best wishes - Mel
I order a pizza on the QR code on the…
I order a pizza on the QR code on the table, waiting 45 minutes and didn't get the pizza. I asked a member of staff and they said that they don't have any order. When they call the kitchen they have found it. Lack of costumes service. My daughter was so hungry and started crying.
1 juillet 2026
Réponse de Tenpin - Warrington
Hello Catalin. First off thanks for sharing your feedback. We are really to hear that there was some confusion with the food at your recent visit. We will be sure to pass your comments on to the relevant teams for future improvement. Again, we're sorry, but we hope you'll consider giving us another chance. Best wishes, Jade
Réponse de Tenpin - Warrington
Hi Nicola, thank you for rating Tenpin Warrington 5*! We're so pleased to hear you had a good experience overall and that the venue was very clean. We hope to welcome you again soon. Best wishes, Jade
Brilliant party
Brilliant party, host never stopped! Boys loved every second of lazer party!
28 juin 2026
Réponse de Tenpin - Warrington
Hi Michelle, thank you for rating Tenpin Warrington 5*! We're so pleased the boys loved the Laser tag party! We really appreciate you taking the time to let us know. We can't wait to welcome you again soon. Best wishes, Jade
Trouble booking
We went with a party of OAP’s for a different fun experience and the booking was difficult and the staff a little lax and unaware of our needs but after a couple of chats we were off enjoying the skills of tenpin bowling , some residents for the first time
27 mai 2026
Réponse de Tenpin - Warrington
Hi Sophia, thank you for taking the time to leave a review of Tenpin Warrington! We are very sorry to hear that you found booking difficult! Your feedback is very important to us as this will help us to make improvements for future visits so please be assured all will be passed on! We are pleased to hear you enjoyed the bowling itself. In the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes, Jade
The children had a great time and the…
The children had a great time and the staff were really helpful
1 juillet 2026
Réponse de Tenpin - Warrington
Hello Tracey,
Thank you for your fantastic 5-star review! We are so pleased to hear that the children had a great time and that our staff were really helpful during your visit. We hope to welcome you back again very soon! All the best ~ Laura
Excellent day out with the family
Excellent day out with the family, Service was great and staff was really friendly. We ordered food from the App whilst on the lane, it came piping hot and tasted fantastic! Will definitely recommend friends and family to go for a visit 5*
24 juin 2026
Réponse de Tenpin - Warrington
Hello Mrs Tina Smith,
Thank you for taking the time to rate Tenpin Warrington a wonderful 5-star review! We are so pleased to hear you had an excellent family day out and enjoyed our friendly service. It's great to know the food was hot and delicious. We appreciate you recommending us! All the best ~ Laura
We had a great party for my daughter at…
We had a great party for my daughter at tenpin Warrington. The staff were so nice and helped the party run smoothly
24 juin 2026
Réponse de Tenpin - Warrington
Hello Mr Hadland,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We are so happy to hear your daughter's party was a great success and our team helped everything run smoothly. We hope to see you again soon! All the best ~ Laura
Réponse de Tenpin - Warrington
Hi Bill, thank you so much for rating Tenpin Warrington 5*! It's great to hear that you found our pricing to be reasonable. We will be sure to pass these comments on and hope to see you again soon. Best wishes, Jade
Had a lovely birthday day.
14 juin 2026
Réponse de Tenpin - Warrington
Hi Joanna, thank you for leaving Tenpin Warrington an awesome 5* rating and review! We are so glad you had a lovely birthday, and we greatly appreciate you taking the time to let us know how we did! We hope to see you again in the future! Best wishes - Rosie
Was really happy with my visit the only…
Was really happy with my visit the only downside was the cleansliness and the staff was very young and was too busy chatting it would be better if somebody was there an older age with a bit more experience
17 juin 2026
Réponse de Tenpin - Warrington
Hi Simone, thank you for leaving Tenpin Warrington a 4* rating and review! We appreciate your feedback regarding your visit. We are sorry to hear about the issues you encountered the cleanliness and staff attentiveness. We will ensure that this feedback is shared with the relevant teams for improvements to be made in the future. We hope to welcome you back again soon! Best wishes - Rosie
The bowling alley is fun and lively
The bowling alley is fun and lively. Great for a party. The environment is clean. The only issue is that I don't think there was enough staff for the number of parties that there were going on all at the same time. I like the touch of a t-shirt, bag and bowling pin. When we had my son's party there a few years ago, there were pens to write on the pin with but there were no pens there this time. I would definitely recommend a party there and even a normal bowl. There is so much there to do. I booked over the phone as I wasn't sure on exact numbers and food choices before booking. You can just pay a deposit then finalise numbers and food choices the week before.
7 juin 2026
Réponse de Tenpin - Warrington
Hi Deborah
We are so happy to hear you enjoyed your time at our bowling alley and found it fun and lively! We appreciate your kind words about our clean environment and the party package inclusions. We also appreciate your feedback regarding staffing levels and the pens for the bowling pins; we will certainly look into these points to enhance our guest experience. Thank you for recommending us! Best wishes - Clare
Réponse de Tenpin - Warrington
Hi there,
Thank you for your fantastic 5* review at Tenpin Warrington! We are delighted you've had such a great time whilst on your recent visit to us! It's great to hear you found the staff so friendly and approachable at the venue and we look forward to welcoming you back again very soon! Best wishes- Steph
Réponse de Tenpin - Warrington
Hi Megan,
Thank you for your fantastic 5* review at Tenpin Warrington! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! best wishes- Steph
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.