If I had more than 5 stars, I would give. The loan service was prompt and efficient; I don't think I have had such an experience in a while. Jason handled my requests, loan review and onboarding.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I recently made an application and it was quite easy and was done in a very expedient manner. Instructions were clear and efficient and I was impressed! I would suggest you give them a try. If the... Voir plus
Another shambolic loan company saying a loan has been approved, making me sign a contract, then checking my bank account and instantly declining me. Surely do that first before approving and sendin... Voir plus
L'entreprise a répondu
Poor communication, took almost three weeks for application to be processed and submitted. Finally went through a verbal contract over the phone for about 20 minutes only for it to be rejected even... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
3,0
Moyen
318 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Complete waste of time
Complete waste of time. Go through all the process where everything is approved until last moment and then reject. Will never use. So many batter companies out there
13 mai 2026
Avis spontané
Now call themselves RATEDROP and yes…
Now call themselves RATEDROP and yes useless, they say u are approved then after 2 days of faffing about they decline u !!
4 février 2026
Avis spontané
Has worked very well for me
I’ve seen some bad reviews but I’ve had an easy experience and it still continues to be so.
27 août 2025
Avis spontané
Avoid …avoid …avoid !!!
15 août 2025
Avis spontané
The worst loan company going
The worst loan company going. Pre approved and accepted. Was told I’d get a call if accepted and I did to be told the money will go into account. Got asked a few weird questions about what football team is support and questions about wife which I did say was inappropriate. Then get a email of decline. I’m sorry but this company is a joke and it will be reported to the fca. If anyone sees this. Please please don’t apply for them. You won’t be accepted, I think it’s smoke and mirrors and I wished I had read the reviews myself cause they all say the same thing. There is better loans out there. The dirty rats.
15 juillet 2025
Avis spontané
Flawed Application System
Firstly I have no hard feelings towards being rejected and had a relatively pleasant experience completing the application however, this system is flawed. First you are pre-approved after declaring my earnings, then I had to give consent to share my bank details and have a hard search put on my credit file only to receive a phone call and be told my earnings don’t qualify me for a loan.
This is definitely something that should have been disclosed earlier but instead I feel like this company rely on getting peoples hopes up to then reject them once a hard search has already been put on someone’s history. I highly suggest you do some research on whether this company is the right one for you before applying as nowhere on the application does it state a minimum earning requirement even on the pre contract I was requested to sign!
23 juin 2025
Avis spontané
Réponse de 1Plus1 Loans
Hi,
Thank you for the fantastic review! We're so pleased to hear you had a great experience with us. Your kind words mean a lot to the team.
What a load of bull they get all…
What a load of bull they get all personal details then as people said on here they decline you straight away got very good credit rating I’m being declined five star service for nothing.
5 juin 2025
Avis spontané
Quick and easy application
Quick and easy application
Very good security at all times
20 mai 2025
Avis spontané
Réponse de 1Plus1 Loans
Hi Gary,
Thank you for your 5-star review! We’re really happy to hear you found the process quick and easy.
Poor acessment process
16 mai 2025
Avis spontané
Réponse de 1Plus1 Loans
Hi,
We’re sorry to hear you weren’t happy with our assessment process.
If you'd like to discuss your experience or get more clarity, please contact us on 0330 1200 313 or at info@1plus1loans.co.uk — we’re happy to help.
Sincerely,
Customer Support Team
They made it easy as they explained…
They made it easy as they explained everything and went into a lot more detail than other lenders do
15 mai 2025
Avis spontané
Réponse de 1Plus1 Loans
Hi Amanda,
Thank you for your feedback! We're really glad to hear that you found the process easy and that our team took the time to explain everything clearly.
Was pre-approved waited 3 days and got…
Was pre-approved waited 3 days and got an email saying they can't lend me the loan.
Just a mess about filling forms doing checks for them to change their minds.
STAY AWAY.
12 mai 2025
Avis spontané
Réponse de 1Plus1 Loans
Hi James,
We’re really sorry to hear that our service hasn’t met your expectations. Your feedback is very important to us, and we’re committed to understanding and addressing your concerns.
For privacy reasons, we’re unable to discuss specific account or application details on public platforms like Trustpilot. Please reach out to us directly by phone at 0330 1200 313 or via email at info@1plus1loans.co.uk, and we’ll do our best to assist you.
Thank you for sharing your feedback with us.
Sincerely,
Customer Support Team
It was very simple process.
2 mai 2025
Avis spontané
Réponse de 1Plus1 Loans
Hi Ian,
Thank you for your 5-star review! We’re really happy to hear you found the process simple and easy.
The process was easy and straightforward
The process was easy and straightforward
25 avril 2025
Avis spontané
Réponse de 1Plus1 Loans
Hi Caroline,
Thanks for your review! We're glad to hear you found the process easy and straightforward. If there's anything we can do to make your experience even better next time, feel free to let us know.
Very easy to apply and no unnecessary…
Very easy to apply and no unnecessary questions. Simple *yes*or *no*
24 avril 2025
Avis spontané
Réponse de 1Plus1 Loans
Hi Menzies,
Thank you for your 5-star review! We're really pleased you found the process simple and straightforward.
Réponse de 1Plus1 Loans
Hi Deekshith,
Thanks for your great review! We’re happy to hear you found the application process easy and fast.
Réponse de 1Plus1 Loans
Hi Peter,
Thank you so much for your kind review! We're really glad we could help and that you found our service quick and reliable.
The application is back to front
The application is back to front, it says you are accepted, contract signed and then get questioned on the phone, they wait for you to say wrong thing and they change the amount. Then cause I question it, I get laughed out down the phone and can hear people in background laughing. I’d avoid, I wouldn’t trust them with my dead nan!
3 avril 2025
Avis spontané
Réponse de 1Plus1 Loans
Hi David,
We’re really sorry to hear that our service hasn’t met your expectations. Your feedback is very important to us, and we’re committed to understanding and addressing your concerns.
For privacy reasons, we’re unable to discuss specific account or application details on public platforms like Trustpilot. Please reach out to us directly by phone at 0330 1200 313 or via email at info@1plus1loans.co.uk, and we’ll do our best to assist you.
Thank you for sharing your feedback with us.
Sincerely,
Customer Support Team
Réponse de 1Plus1 Loans
Hi Aubrey,
Thank you for your feedback! We're really pleased to hear that you found the application process quick and efficient.
Réponse de 1Plus1 Loans
Hi Keith,
Thank you for your kind words! We’re glad you found the guide simple and user-friendly – If there’s anything else we can help with, feel free to reach out!
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