The communication from 2B, from the minute you place your order to the moment its received is outstanding- the best of any company I have used. Their company ethos is fantastic, the gift of wildflower... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had such a fantastic experience with our purchase with 2BScientific. They supported us right from the start from discussing our project to helping us with literature searches to find the righ... Voir plus
L'entreprise a répondu
I made an error on my purchase item catalog number and was worried that the item couldn’t be exchanged (which I was expecting). The team were so kind and helpful, and the exchange was sorted out promp... Voir plus
L'entreprise a répondu
2BScientific offers a wide range of products, and from what I have tested, they are of high quality. The assistance I have received from my account manager (Maria Campailla) has been excellent,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de 2BScientific
Écrit par l'entreprise
Our team works tirelessly to ensure that our client's needs are met, and their expectations exceeded. From cutting-edge assays and technologies to reagents for basic research, we offer a wide range of innovative products designed to meet the needs of researchers across various disciplines.
View Our Products Learn More About Us Contact Us Today
Coordonnées de contact
Office 4, Building A, OX5 3JA, Kirtlington, Royaume-Uni
- +44 1869 238033
- info@2bscientific.com
- 2bscientific.com
4,8
Excellent
162 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great communication and tracking of…
Great communication and tracking of reagent. Reagent came quickly and was shipped at the correct temperature.
9 septembre 2025
Réponse de 2BScientific
Thank you for your feedback, we are pleased to hear that your products arrived quickly and with no issues.
We hope to work with you again very soon.
Jaime
Really good company 😊
Really good company. Website easy to use. Kept me updated with the order. Will definitely use again.
3 septembre 2025
Réponse de 2BScientific
Thank you very much for your reply. We are very happy that you had a positive experience with our website and that you were kept updated at every opportunity!
We hope to hear from you again soon.
Jaime
Excellent customer service.
29 août 2025
Réponse de 2BScientific
Thank you for your review, we are very happy to hear feedback from our customers.
We hope that we can keep up our excellent service for you again in the future!
Jaime
Ordered a kit, arrived very fast
We ordered a kit for use with our flow cytometer, the kit arrived fast.
27 août 2025
Réponse de 2BScientific
Thank you for your review; we are always delighted to receive feedback.
We are very happy to hear that our products helped you and arrived quickly!
We hope to be able to deliver our products very quickly to you again soon!
Jaime
Réponse de 2BScientific
Thanks for dropping us a review — we really appreciate it.
Hope to work with you again soon!
Sean
Excellent service all round
Friendly staff and a good discount given for first time customers. Product arrived in excellent condition and earlier than expected. I was also kept well informed of the status of my delivery.
26 août 2025
Réponse de 2BScientific
Thanks so much for the great feedback.
We’re really pleased to hear you had a smooth experience — from the friendly team to the speedy delivery and discount. It’s brilliant to know everything arrived in perfect condition and ahead of schedule.
Hope to see you again soon!
Sean
Réponse de 2BScientific
Thank you for your review.
We’re really glad to hear you found our service fast and efficient — that’s exactly what we aim for. It means a lot to know we hit the mark for you.
Looking forward to helping you again soon!
Sean
Outstanding customer service
Outstanding customer service. When DHL failed to deliver my parcel—a very costly reagent requiring storage at -80 °C—due to an address error by the delivery driver, Alison Cleary was exceptionally helpful. She promptly assisted me in contacting DHL and arranging redelivery, and thanks to her swift action, the shipment still had dry ice when it arrived. I am very grateful for her support - give her a raise!
21 août 2025
Avis spontané
Réponse de 2BScientific
Thank you very much for your feedback.
We’re so pleased to hear that Alison was able to step in and support you when there was an issue with your delivery - it’s wonderful to know her help made all the difference. We’ll be sure to share your kind words with Alison and the team – feedback like this really means a lot to us.
Hope to work with you again soon!
Sean
Make great timely suggestions
They reviewed my order and suggest great cheaper alternatives which was very helpful. Very timey too. Will definitely use them again. I also liked the seeds that came with the order and I look forward to seeing them flower =]
30 juillet 2025
Réponse de 2BScientific
Thank you very much for your feedback.
Our technical experts are always driven to help 2BScientific customers get the most out of their budgets! We are very happy that we were able to help you.
Jaime
all aways respond promptly to enquiries
5 août 2025
Réponse de 2BScientific
Thank you for your review; feedback is very important to us here at 2BScientific.
We are overjoyed to hear that the 2BScientific team is always ready to help at a moment's notice!
We hope to work with you again very soon!
Jaime
Very helpful customer service
Very helpful customer service.
Mistake with delivery address but very quick response and correction.
28 juillet 2025
Réponse de 2BScientific
Thank you for your review.
We are very glad that your problem was addressed quickly and efficiently. We pride ourselves on our ability to communicate quickly and efficiently with our customers.
We hope to work with you again very soon.
Jaime
Cell line
Very helpful, that I could get a second vial of a cell line that initially did not grow well in cell culture.
14 juillet 2025
Réponse de 2BScientific
Thank you very much for your review.
We are pleased that we were able to help you with your work. We look forward to working with you again soon!
Jaime
Quick, reliable
22 juillet 2025
Réponse de 2BScientific
Thank you for your review!
We are delighted that your experience with us was up to standard!
We hope to work with you again soon.
Jaime
Items did not arrive in the agreed…
Items did not arrive in the agreed period and I had to chase twice. Other orders for the same item were delivered before this order. The final delivery was made three months late.
UPDATE: Regarding the below response from the company, the below information about the supply chain was not communicated. The order was placed April 28, with delivery expected within 30 days. On June 9, I chased and was told I would be updated. On June 17th I chased again. On June 23 I was told a rush order had been placed. On June 24 I was told the item was anticipated for July 2. On July 8 I received a dispatch notice. The item arrived on July 9. Compensation and apology and explanation was offered on July 14. The compensation offered is 25% off a future order of £500 and some honey.
8 juillet 2025
Réponse de 2BScientific
Thank you for your feedback, customer opinions are held in the highest regard here at 2BScientific.
The manufacturer for your product has recently undergone massive changes in leadership and structure due to a recent merger. Unfortunately, this has impacted many of our customers by causing extremely long delays. We apologise for this delay and for our lack of clarity on this issue. The 2BScientific team prides ourselves on keeping our customers up-to-date at every stage. We have investigated both any internal and external issues to prevent any future delays and inconveniences.
I understand that our team has reached out to you in regard to compensation, which can hopefully be of some use going forward. Be sure to get back in touch with us whenever you require assistance; the 2BScientific team is here to help.
Jaime
Always great service
Always great service, with the order being dispatched quickly and emails being sent to keep me up to date with it's progress. Thank you!
2 juillet 2025
Réponse de 2BScientific
Thank you for your review!
We are very happy that our service was helpful and that our communication was on point!
We hope to work with you again soon!
Jaime
Excellent customer service by both…
Excellent customer service by both Helena & Bethan, who made sure my order was delivered ahead of schedule. Thanks both!
10 juin 2025
Réponse de 2BScientific
We are very pleased that our team were helpful for you and your products were delivered ahead of time!
We hope to work with you again sometime soon.
Jaime
Request for quote sorted in a timely…
Request for quote sorted in a timely manner. Delivery rapid
4 juin 2025
Réponse de 2BScientific
Thank you for your feedback.
We are very pleased that you were able to get a quote from us very quickly and your delivery time was up to standard! We aim to issue quotes and send products out as soon as we can!
We hope to work with you again soon.
Jaime
Réponse de 2BScientific
Thank you for your review, we are very pleased that your products reached you quickly and that your experience with our customer support team was helpful!
We hope to work with you again soon.
Jaime
Efficient delivery
22 mai 2025
Prompt and efficient service
20 mai 2025
Réponse de 2BScientific
Thank you for your feedback. We are very pleased to hear that your experience with us was up to your standard!
Jaime
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.