Deposited over a week ago by bank transfer, nothing in my account or returned to my bank. Scam I think people be careful
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Lisez les avis des autres
Had no problems with anything and whenever anything has occurred it has been quickly dealt with quickly. Being a VIP and having a rep to help me with any problems or questions has given my experience... Voir plus
Like any site I’m always a bit worried at the start about authenticity, if withdrawals will actually be paid, etc etc. For me 31bets is the best platform out there. Fast withdrawals, honest play... Voir plus
My experience with 31Bets has been excellent, especially thanks to my VIP manager, Chris. He’s professional, friendly, and always goes above and beyond to make sure I get the best offers and support... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
31Bets is a licensed online casino operating under the Anjouan Gaming License, offering a secure and entertaining gaming experience. With a wide selection of games, fast payouts, and a commitment to player satisfaction, 31Bets ensures a reliable and enjoyable platform for all casino enthusiasts
Coordonnées de contact
LY Center, Los Yoses, Calle 39. Avenidas, 8 & 10, 11501, San Jose, Costa Rica
- support@31bets.com
- 31bets.com
A répondu à 30 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Scam
Deposited over a week ago by bank transfer, nothing in my account or returned to my bank. Scam I think people be careful
Great casino great rtp the best I have…
Great casino great rtp the best I have found. Also great welcome gift and friendly helpful agents available to help at all times.
I am extremely satisfied with my…
I am extremely satisfied with my experience on 31bets.com. As a VIP player, I benefit from having a dedicated personal manager, which really makes a difference in terms of support and overall service quality.
The bonuses offered are particularly attractive—among the best I have seen so far. In addition, every small issue I encountered was handled and resolved very quickly, which shows how efficient and professional the customer service is.
Today, 31bets.com seems to be one of the most high-quality and reliable sports betting sites available. I highly recommend it to anyone looking for a trustworthy platform with great benefits.
@florian0157
LEGIT AND PROFESSIONAL BETTING SITE.
LEGIT AND PROFESSIONAL BETTING SITE.
FROM £10.00 I WON £500.00
SPORT BETS.
EASY VERIFICATION PROCESS
EASY WITHDRAWAL
ALL PERFECT
Scam
Scam : 31bet
I strongly advise everyone to avoid 31bet. Based on my experience, this platform appears to be fraudulent.
After depositing money, everything seems normal at first. However, when you try to withdraw your funds, you may face delays, excuses, or even have your account blocked entirely.
In short: deposits go through easily, but withdrawals are not honoured.
Please be careful and do your research before using this site. Do not risk your money on platforms like this.
Great casino
Great casino, brilliant choice of games, first class online chat service and lots of big wins, my favourite casino at Moment
Quick customer service and polite great…
Quick customer service and polite great casino highly recommend
Over £500 bet here and I haven't won…
Over £500 bet here and I haven't won anything. Disgusting.
Quick withdrawal with digital currency
Quick withdrawal with digital currency
Unfortunately can't give 0 stars
Unfortunately can't give 0 stars
1 star is unfair for the unbelievable sickening slots payouts, of you want to donate for scammers this is the perfect place, no hope whatsoever to win, these positive reviews are making me sick, a bunch of paid actors
Excellent site
Excellent site. Easy to navigate and very responsive. Have a VIP manager who gives bonuses regularly and very helpful. A+
Slick website and very good bonuses
Many slot providers
Terrible site with low RTP. Many top slot providers won't load or don't work. Netent, Big time gaming, push gaming, gamomat,no limit city, microgaming, stakelogic and Blueprint originally worked when I 1st signed up but then stopped working. Save your money and don't play on this scam site
Extremely Concerning Failure of Responsible Gambling Protections
I attempted to self-exclude from 31Bets on 3 November 2025 due to gambling addiction. Their live chat system failed repeatedly — it would not connect to an agent at all. I immediately emailed their support team requesting urgent self-exclusion, and I have proof the message was sent.
Despite this, my account remained fully open for nearly a month, and I continued to gamble on their platform until 30 November 2025, causing significant financial harm. This only happened because 31Bets did not act on my explicit request to self-exclude.
The lack of functioning support channels, the failure to process a self-exclusion request, and the complete absence of timely communication raise serious concerns about their compliance and customer safety standards.
Deposited £30 - Zero Funds
Deposited £20. Withdrew £160
Deposited another £20. Nothing in balance - in dispute for several days, speaking with bots following a script who apparently investigated the issue and found no wrongdoing.
I have solid proof the funds left my account.
So to further strengthen my case - I decided to deposit another £10, just a minimal amount and guess what - no balance whatsoever. And yep you guessed correctly the £10 successfully came out of my account.
And you will never guess what the bots had to say - check back in an hour and if nothing showing we will open an investigation.
It’s a mess of a casino to be honest. Surprised I managed a withdrawal.
Would be a 1 star if it wasn’t for the withdrawal.
* Shocking Customer Service
* BOT like responses
* Take your money without a care in world
* they close chat down midway through typing during a dispute
* rude, however it comes across more uneducated than anything
£30 out of pocket. Do as you please with this Casino. For me absolutely shocking service

Réponse : 31BETS
Good bonuses
Good bonuses, fast withdrawal. Good communication, easy betting.
great wee find
great selection off games, very quick withdrawals after an easy verification process, only negative is no deposit limits, if u have gambling block with your bank also deposits still go through, wud be an amazing casino only for this as ive had some very good wins.
31bets is a fantastic site
31bets is a fantastic site. Never had any problems with them easy deposits fast withdrawal loads of free bets.
Absolutely useless company with useless colleagues
I deposited £150 GBP on 09/11/2025. Since that date I have not been able to access my account, I entered my email on the 'reset password' but no email comes through to my email.
I've been onto live chat every day, I've emailled support every day and still they can't sort it. I feel repeatedly gaslit by colleagues who for the nth time keep asking me to describe the issue time and time again and send screenshots time and time again. I'm still waiting for my money back and I've raised complaints too and I STILL can't get into my account, even I've asked for a refund and still they won't tell me whether they will action my request, since the fund are not used.
This is an absolutely incompetent company, they aren't licensed to operate in the UK. I'll be going to my bank and to VISA to get my money back as they are facilitating transaction laundering.

Réponse : 31BETS
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