7ohfactory Avis 7

I ordered some product a while back it took 1 month to get my product witch wasn't very good! I spent $200 it was gone in less then 2 days! Then when I messaged them ask why it took so long when I spent extra money to get the faster shipping! They tried giving me a 10% discount on my next visit! Ha I thought they were joking at first well no they wert that the best they can do after they told me I would get 2 day shipping an didnt get my not even good product in 1 month! I dont think I have even waited on anything that long ever! I hope this helps someone cause I will never use this place again!

7OH Factory gave me Shit Packaging then gave me even shittier service!

I ordered 5 grams of kratom from 7oh factory for the second time recently, having been satisfied with the first order. Unfortunately unlike the first time where every gram came in its own glass container, this time the product came in flimsy plastic bags causing me to lose a significant amount of the purchased product. I was offered a $25 coupon by 7oh factory, despite their sister site “simply tabs” selling the same item for $30 less. Essentially telling me to pay $5 MORE for their screw up my next order.

I had a gift card balance already, that combined with the $25 and a little extra to help me use all my points would get me $75 worth of gift cards and a good deal for my next round. However, 7ohfactory drew the line and the additional 4 dollars and some cents I requested. If they don’t provide that, they’d either be essentially telling me to abandon $20 worth of points since the other site is cheaper or pay more than I can from their sister site to use the remaining points. They’re the ones who screwed up, and now it seems like they’re trying to punish ME! They simply “couldn’t” help me. These people are SKETCHY!!! Imagine if you had a big order coming to your house and they “couldn’t” locate it then left you hung out to dry? DO NOT TRUST THESE PEOPLE WITH YOUR MONEY AND DO NOT BUY FROM THEM!!

Update: After posting this review and telling 7ohfactory id take it down if I could get the $4.50 in credit needed to get the additional $25 gift card id otherwise be unable to receive without buying kratom on their partner site where the item I want is more expensive, they cancelled my order in transit as retaliation and permanently banned me from ever using their site again! They said they “welcome honest reviews”, but clearly not when you give them a way out of them staying up being posted! All I wanted to do was try and make the situation more fair. But these greedy lowlife scum would rather lose a customer and business than comp an extra $4.50. Never buy from these creeps, they don’t deserve your money!!

Fast shipping. Great products and prices! I had and issue with my order and the customer service rep helped me right away. Thank you 7oh factory!

Inconsistent quality

How can this company still be in business? They sell a product that is possibly the most addictive substance in the streets. Their product is designed to help manage pain but after a short period of time when it's time to stop as you've healed your severely addicted. Withdrawals are the worst some have ever endured. It's supposed to be a safe alternative to opiates but that couldn't be any further from the truth. Did big pharma create this so they can make more money off of the opiate crisis? Stay away from this company, it's products or any company like this. Your life literally can be destroyed by them.

Terrible service. Slow to ship. You'll get an email with a tracking number within a few hours of your order, then they'll let it sit for a week before getting it to the carrier. Find somewhere else because it's just not worth the headache. Used to be great but has gone downhill in the last several months.

Don’t waste your time or money it’s complete bunk. Ordered 12 - 100 mg blueberry flavor and nothing….been taking 15-30 mg so definitely would have felt it took half (50mg) of one first then a whole one and it’s complete trash.