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Lisez les avis des autres

Noté 5 sur 5 étoiles

Have been dealing with A2B for a couple months now, pleased with general service, as well as customer support. I have been dealing with Lloyd with a few bits and he is very helpful, and quick to res... Voir plus

Noté 5 sur 5 étoiles

We have been with A2B/Clover since March. The guys I dealt with to get set up have been great/helpful, along with the customer service team. Yes, there have been some hiccups during the process, but t... Voir plus

Noté 5 sur 5 étoiles

Met Jack fletcher aroumd 3 years ago when we took over a 10 bed hotel , help us with our card machines at the time and have never looked back , any funding cash flow issues or till issues we have h... Voir plus

Noté 1 sur 5 étoiles

Avoid at all costs!!! Misleading and a sales team who will lie to you. Cost us loads more than if we had stayed with our initial card company due to being given false information. Customer servic... Voir plus

À propos de l'entreprise

  1. Service de paiement par carte de crédit
  2. Service de développement des affaires
  3. Services aux entreprises

Écrit par l'entreprise

At A2B Payment Solutions, we take immense pride in our commitment to providing client focused merchant services and business funding solutions to the highest quality. We have been able to do this by genuinely understanding our clients needs and understanding the unique financial requirements of businesses, by doing this we have dedicated ourselves to supporting them on their growth journey.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

232 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very happy with the service

Very happy with the service. Jamie Logan and Harry Feeney have been very helpful, they have took time to talk everything through and have continued to check up and make sure everything is running correctly, great after sales. They offer very competitive rates, I would recommend A2B Payments.

15 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Jamie Cotton helped me save so much…

Jamie Cotton helped me save so much money with my card terminals, always did the best, I have had other people saying they can do it cheaper, when I showed them the rates Jamie had setup, they couldn't beat it, he has helped alot, and always on call and happy to talk any time. Highly recommend Jamie Cotton and the whole A2B Payments Team!

15 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Dylan at A2B Payments approached me and…

Dylan at A2B Payments approached me and asked me to send our current deal so they could give us their best offer. They managed to undercut our existing company considerably, and ever since we have been very pleased with our decision to change over.

24 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

This company goes the extra mile

This company goes the extra mile when it comes to customer service, Lewis has been so helpful with the whole process including setting up my machines and I’m saving money! Brilliant 🤩

4 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

A2B Payments approached me in a…

A2B Payments approached me in a friendly manner and simply asked me to send our current deal so they could give us their best offer. They managed to undercut Barclaycard considerably and everything since then has been plain sailing.

7 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Fix PDQ machine

I thought the person at the other end of the phone Ishmael was very helpful and professional.

22 février 2024
Avis spontané
Noté 5 sur 5 étoiles

A great service

A great service, lowered my costs and James Logan is always available to help if I need anything. Superb service would highly recommend

1 février 2024
Avis spontané
Noté 5 sur 5 étoiles

I am usually loathed to change…

I am usually loathed to change providers, however, I think for the first time, a company has actually provided a service as good as their sales pitch! A particular shout out and thank you to Liam Harris, who has made the process of changing to A2B seamless and stress free, he continues to offer support which is straight forward, super helpful and always very quick to respond! We also got better rates than with our previous provider.

Thank you again Liam, your professionalism, kindness and support is very appreciated.

12 février 2024
Avis spontané
Logo de A2B Payment Solutions

Réponse de A2B Payment Solutions

Your kind words have truly made our day! We're delighted to hear that you were impressed with our services. It's customers like you who motivate us to keep striving for excellence. Thank you for your support, and we can't wait to welcome you back soon!

Noté 5 sur 5 étoiles

A Company who goes the extra mile

Changing suppliers is not something that we consider lightly, however, Jamie made this transition very easy. My first request (of communicating by email as I have limited availability for phone calls) was followed all the way from day one. He then offered us some great savings and in addition to that resolved a problem which we were experiencing from our current supplier which has made life much simpler and easier for me. Jamie was helpful from day one, no pushy sales, a commitment to getting exactly what we needed as a business. He has been available to contact at any time of the day and now everything is installed and working well he is still available. This, in my experience is very rare. Thank you Jamie, I would definitely recommend you and the company that you work for.

2 février 2024
Avis spontané
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Réponse de A2B Payment Solutions

We're thrilled to receive such a fantastic review from you! It's incredibly rewarding to hear that you were satisfied with our services. Your feedback means the world to us, and we're grateful for your support. Thank you for choosing us, and we hope to see you again soon!

Noté 5 sur 5 étoiles

Straightforward

I’m Always apprehensive about changing suppliers but Mackenzie explained the process, showed me how much I would save and made the switch simple. New terminal received promptly and help was available throughout if needed! Polite& professional- thanks for a great service 😊

1 février 2024
Avis spontané
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Réponse de A2B Payment Solutions

Thank you for the positive feedback! We're thrilled you had a great experience and look forward to serving you again soon.

Noté 1 sur 5 étoiles

Not a pleasant experience.

An extremely pushy person cold called our business today.
Would not take no for an answer when I tried to explain we are not looking to move our business.
They then became insulting and rude!
I possibly think they require some additional customer contact training.

25 janvier 2024
Avis spontané
Logo de A2B Payment Solutions

Réponse de A2B Payment Solutions

We sincerely apologise for any discomfort or frustration caused by your recent interaction with one of our sales representatives. We take feedback seriously and aim to provide the highest level of professionalism in all our interactions.

Upon investigating the matter, we found that our representative indeed reached out to your business with the intention of introducing our services. While we aim to engage with potential clients respectfully and professionally, it appears that the approach taken in this instance did not meet our standards.

We understand and respect your decision not to pursue our services at this time, and we apologise if our representative's persistence came across as pushy or disrespectful. We have taken immediate steps to address this issue internally, including providing additional training on effective communication and respecting boundaries.

Please know that this is not indicative of the level of service we strive to provide, and we genuinely appreciate your feedback as it helps us improve our practices. Should you ever reconsider or have any further inquiries about our services, we would welcome the opportunity to engage with you in a more respectful and appropriate manner.

Once again, we apologise for any inconvenience caused and thank you for bringing this matter to our attention.

Noté 5 sur 5 étoiles

Quick to resolve problem with machine

Card machine was faulty due to a dodgy battery but the problem was sorted and resolved with a new one which arrived and got set up the next day 👍🏼

9 janvier 2024
Avis spontané
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Réponse de A2B Payment Solutions

Thank you for the positive feedback! We're thrilled you had a great experience and look forward to serving you again soon.

Noté 5 sur 5 étoiles

4407

Great service

4 janvier 2024
Avis spontané
Logo de A2B Payment Solutions

Réponse de A2B Payment Solutions

Hi Jennifer, we are sorry to hear about your experience and have been working closely along side you and your staff ensuring that your issues are now resolved. Elliot has left the company so if you need to speak to a representative please reach out on 0333 443 2645. If we can assist you in any other way moving forward please just ask.

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