Thank you so much for helping LUBNA VERY GOOD CUSTOMER SERVICE HIGHLY RECOMMEND FROM SHAH
L'entreprise a répondu
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Thank you so much for helping LUBNA VERY GOOD CUSTOMER SERVICE HIGHLY RECOMMEND FROM SHAH
L'entreprise a répondu
Call me and I will provide all info you need. The email address used is Terrible, incompetent, waste of money, no accountability. NO WAY OF reaching anybody to complain. Booked in advance, advertised... Voir plus
L'entreprise a répondu
Amazing service at a fantastic price! Parked at Gatwick North Terminal, just in the hotel car parks, super easy to find, 5 minutes from parking up to walking into bag drop. Return was very simple t... Voir plus
An excellent 'no problem' experience on both drop off and pick up at Heathrow T5, the latter at just after 5am on a Sunday morning following a long flight from South Africa. Everything was well docume... Voir plus
A2Z Airport Parking is a comprehensive online platform offering various parking services for major UK airports. With a user-friendly interface, customers can quickly compare and book airport parking options, including official short and long stay parking, meet and greet services, park-and-ride options, and offsite self-parking facilities. A2Z caters to travellers looking for convenience and affordability, with services tailored to different needs, such as parking with electric vehicle (EV) charging. Established seven years ago, the company prides itself on transparency, offering competitive rates and a secure booking process. With a flat 12% commission structure for affiliates and a solid network of airport parking providers, A2Z Airport Parking has built a strong reputation within the industry. Their extensive experience in airport parking operations ensures reliability and high customer satisfaction. The site supports easy booking management, providing travellers with peace of mind.
D B A 390 London Road, CR4 4EA, Mitcham, Royaume-Uni
Thank you so much for helping LUBNA
VERY GOOD CUSTOMER SERVICE HIGHLY RECOMMEND FROM SHAH

Réponse de A2Z Airport Parking

Réponse de A2Z Airport Parking
Call me and I will provide all info you need. The email address used is Terrible, incompetent, waste of money, no accountability. NO WAY OF reaching anybody to complain. Booked in advance, advertised as 15-20 minute shuttles. No phone number, no email that actually works. Finally got through to a complaint form and there is absolutely no way of successfully completing the online form to submit a complaint. It has been rigged. 1.5 hours wait for a shuttle, then we were all packed in like sardines and made it to the check in desk and had to plead to get checked in.

Réponse de A2Z Airport Parking
This afternoon I get an email to say my booking for early tomorrow has been cancelled. I called to ask why they said because of the Cyber attack yesterday on NATS. When I queries this they waffled.
Very frustrating

Réponse de A2Z Airport Parking
Great service. I messed up our dates & these guys still accommodated us which was hugely appreciated! Will use again.

Réponse de A2Z Airport Parking
Super easy drop-off, and our car was ready and waiting for us when we got back from our holiday. Perfect service 👌

Réponse de A2Z Airport Parking
Experience was flawless. Communication was perfect and service was fantastic!

Réponse de A2Z Airport Parking
Very straight forward, very friendly people.
I would 100% recommend and I will use them in the future.
Just take a pic of your license plate if you dont know it as they need the plate number when you return.
Used to secure meet and greet with company SURE, several times now as convenient, polite and reliable team as location close to terminals
Use this service every time we travel from Manchester Airport and never had any issues. Just drive up, drop off the keys and straight into the airport. Just as easy on the way home. Slightly more expensive than other parking options, but definitely worth it.
AVOID AT ALL COSTS. Booked parking with this company back in March. When confirmation came through it was for the wrong day. I phoned them up and they agreed to change the date. They then phoned back and said it couldn't be changed even though I had paid more money. A manager was supposed to call me back but as of yet still nothing. I have videos and photo's showing there website wasn't working properly and it didn't even register my email address as making a booking (when I tried to change online) even though I had an email confirmation. Ref: AZP-105738
Car returned with a broken clutch pedal
40k mileage done in my vehicle.
Easy parking Ltd- avoid
This was the slickest service I have ever had from a meet and greet. My car was already waiting for me in the car park when I rang to say I was through passports and had my bags. That never happens! Brilliant!
Very cramped parking. Worryingly small parking bays likely to lead to door damage from adjacent cars.
Instructions for drop off and collect were clear, although when we phoned, as requested, 10 minutes before drop off, nobody answered which left us a bit anxious as to whether they had staff in position. We tried 5 or 6 times. Collection was very good as the car was there when we got to the meeting point.
When I dropped my car off the guy left the door open and I had to find him in the carpark to let him know , he was unaware. We have been away for 9 days and my car has been unlocked the entire time . I have returned from my holiday after a two hour delay at the airport, I called the number at 12.30 am after picking up my luggage and was told the driver is on his way and he will be 15 minutes.
After 25 minutes I called again and was told he is in traffic, my car has a tracker on it and I can see exactly where it is, the car had not moved at this point, I called again and was spoken to rudely by a man and he said there’s traffic look outside, he is by the barrier . He then cut me off. I saw
On my app the car was still in the same place, I called again after 45 minutes and was told he would be 15 minutes again and that there’s traffic, there was no traffic and cars were coming in and out no problem. I called again after an hour of sitting waiting and again I was cut straight off, I called again and as soon as they heard my voice they cut me off. At this point I was very concerned about my car and I could see it still hadn’t moved . I called back again and spoke to a woman who just said we are doing our best , the driver would be 5 minutes but I could see it still hadn’t moved .
The driver eventually turned up with our filthy car at 2 am !! I am disgusted by this service and want a full refund. Not only the lies that we were kept being told , but the rudeness and shambles of a company. If someone has a delay , surly the company know when the flights are coming in and should get the car ready. We should not have had to wait an
Hour an half for our car only to be told by the driver when he arrived that they only gave him the key five minutes before. So you tell me , who is running this awful service. I also have a medical problem which I explained to the woman on the phone and needed to get home fast and she was not sorry or apologetic. Like I said I want a full refund.
Damaged my car… car running when I got there and told me not to turn it off just to take it straight away. Stupidly I did as otherwise I would have noticed the collision warning which obviously they knew. Really crap service and you leave your car with them at your own risk
5 Stars all the way. Looking forward to using them again.
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