Consider mine works! It is clear that the team puts in a commendable effort to deliver a very high quality product (and well packaged), at good value for customers (delivery is as fast as possible). C... Voir plus
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I've been buying from Abbey Essentials since last year for my small business. I appreciate how simple it is to get wholesale prices, just buy enough! I buy four products - aloe vera gel, aloe vera cre... Voir plus
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I like the website and the company's ethical standards. I am pleased to support a local firm. The delivery was very fast and well packaged. I appreciated the summer discount I received to be able to... Voir plus
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My order initially didnt arrive. It looks like the order got stuck at the Post Office. After finding this out Abbey Essentials sent me out another batch of the order for next day delivery foc. Excel... Voir plus
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À propos de l'entreprise
- Fournisseur de cosmétiques et de parfums
- aussi dans
- Boutique de santé et beauté
- Entreprise de cosmétique
- Fournisseur d'arômes et de parfums
- Grossiste en produits de beauté
- Magasin d'aromathérapie
Écrit par l'entreprise
Abbey Essentials is a UK-based family business operating since 1993. Founded in Norwich, the business grew from early beginnings supplying essential oils and botanical extracts to wellness enthusiasts and retailers, guided from the outset by a focus on careful sourcing, consistent standards and a commitment to quality over mass-produced or low-cost volume. The brand was shaped by an interest in the long history of botanical remedies and traditional preparations once used in abbeys and monasteries, an influence that continues to inform our considered approach to product development and supply. Our range includes essential and fragrance oils, absolutes, floral waters, creams and body care products, alongside regularly refreshed seasonal collections and gift sets. We prioritise ethical and sustainable practices, offering vegan, cruelty-free and, where possible, certified-organic products. All products are made or supplied in compliance with UK and EU cosmetic regulations. Alongside serving retail customers worldwide, we also support independent brands, spas, salons and start-ups through wholesale supply, private-label and white-label development, low minimum order quantities and bespoke formulation services. We place strong emphasis on product quality and approachable customer service. All enquiries are handled directly by our team, with genuine, human responses rather than automated replies. This personal approach allows us to offer thoughtful guidance, take responsibility for the advice we give, and build long-term relationships grounded in trust, continuity and a genuine human touch.
Coordonnées de contact
Norwich, Royaume-Uni
- customercare@aecglobal.co.uk
- abbeyessentials.co.uk
4,4
Excellent
75 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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On time,great service,thankyou
12 octobre 2026
As Always Excellent Quality n…
As Always Excellent Quality n Products, Great Value Products ,Superfast Delivery Many Thanks
3 septembre 2026
Quality product.
Excellent times from dispatch to delivery. Quality item which really soothes my tricky skin. Very impressed. Will recommend.
2 septembre 2026
Consider mine works - giving thanks for the superb execution and product
Consider mine works! It is clear that the team puts in a commendable effort to deliver a very high quality product (and well packaged), at good value for customers (delivery is as fast as possible). Cannot say am an expert or a connoisseur of fragrance (or anything else for that matter) - but I can say the essential oils are a snapshot of GOD's perfect, botanical formulations in a bottle. Recently found via a Google search, Abbey Essentials has been a great find - a real gem.
26 août 2026
Réponse de Abbey Essentials
This was such a pleasure to read, thank you! The whole team puts a lot of care into what we do, so your words really do mean something to us.
We're very glad that Google brought you our way and even happier that you consider Abbey Essentials a little gem. We hope this is the first of many orders with us.
Warm wishes,
Mila S.
Réponse de Abbey Essentials
Thank you for your kind feedback. We're glad everything arrived safely and that you had a good experience with our team. Much appreciated!
Warm wishes,
Mila S.
Good place to purchase essential oils
Good place to purchase all I need for my diy products. Great they offer wholesale prices.
25 août 2026
Réponse de Abbey Essentials
Thank you! We're really glad you've found what you need for your DIY products with us.
We're working hard to keep our wholesale pricing accessible to everyone, not just registered businesses, but also sole traders, makers and DIY customers. It's great to know that this is useful for you.
Warm wishes,
Mila S.
I Like Abbey Essentials
I like the website and the company's ethical standards. I am pleased to support a local firm. The delivery was very fast and well packaged. I appreciated the summer discount I received to be able to sample 12 different fragrances and they have many more different ones. I would buy from Abbey Essentials again.
31 juillet 2026
Réponse de Abbey Essentials
Thank you for such a thoughtful review. We're really pleased that our values, local roots and the way we do things have resonated with you :)
It is also lovely to hear the summer offer gave you the chance to explore so many different fragrances. We hope you enjoy discovering a few more next time.
Warm wishes,
Mila S.
Réponse de Abbey Essentials
Thank you for your feedback. We're pleased everything went smoothly with your order and appreciate you choosing Abbey Essentials.
Warm wishes,
Mila S.
Not high quality
Unfortunately this is not a high quality product - probably fine for some purposes and probably the right price for the quality!
18 août 2026
Réponse de Abbey Essentials
We're sorry to hear that the quality wasn't what you expected. We'd really appreciate it if you could let us know which of the oils from your order you weren't happy with and what you felt could have been better.
We're always looking for ways to improve, so your feedback would be genuinely helpful to us.
Kind regards,
Mila S.
Abbey Essentials
well thank for nothing !
well thank you for not giving me 10% off my first order.
As I did not get the offer until I'd made my order.
that's good planning , from a business sense.
6 août 2026
Réponse de Abbey Essentials
We're sorry the discount email didn't reach you before you placed your order. The welcome offer is sent automatically as soon as someone signs up to our newsletter, rather than being sent manually by our team.
Unfortunately, the time it takes to appear in an inbox can sometimes depend on the recipient's email provider and spam filtering, which is outside our control.
If your discount hasn't arrived or isn't applying at checkout, please do get in touch with us before placing the order. We're always happy to check what has happened and help where we can.
Kind regards,
Sam D. from the Abbey Team
Réponse de Abbey Essentials
Thank you for your kind review. We're glad you found a good choice of oils and that your order arrived quickly.
Best wishes,
Mila S.
Always good service
Always good service, quick delivery and answers any questions I have.
17 août 2026
Réponse de Abbey Essentials
Thank you for your lovely feedback. We're really pleased you've found our service reliable and that we've been able to help whenever you've had a question! :)
Best wishes,
Mila S.
Lovely products
Lovely products. Have been using Abbey essentials for years. Ethical and reliable.
17 août 2026
Réponse de Abbey Essentials
Thank you so much for your kind words, and especially for staying with Abbey Essentials for so many years. We have certainly noticed your loyalty, and it genuinely means a lot to us.
We're really pleased to hear you've continued to enjoy the products and value the way we do things.
Please do get in touch with us before your next order. We'd love to arrange a special discount for you as a little thank you for your continued support.
Kind regards,
Eva
The products are always amazing &…
The products are always amazing & delivery quick, excellent
service !!
10 août 2026
Réponse de Abbey Essentials
Thank you so much for the lovely feedback. We're really pleased you've been happy with the products and service, and we truly appreciate your continued support! :))
Best wishes,
Mila S.
High-quality products and efficient…
High-quality products and efficient service. I like the simple elegant branding and the offers help me to build up a wide collection of scents for making perfumes.
2 août 2026
Réponse de Abbey Essentials
Thank you for such thoughtful feedback. We're really pleased you're enjoying the products.
It's especially lovely to hear you like the new branding. We took a bit of a risk when we updated the product designs, so knowing the simpler, more elegant look has been well received means a lot to us.
Best wishes,
Eva
Réponse de Abbey Essentials
Thank you for your lovely review. We're so pleased everything went smoothly and look forward to welcoming you back for your next order.
Best wishes,
Mila S.
vanilla extract ??
Bought vanilla extract and the quality is not good. Hardly smell like vanilla or anything. Basically there is no scent.
I messaged them but no reply
Hopefully I can exchange another product.
5 août 2026
Réponse de Abbey Essentials
Hi,
If you contact us directly, we can look into this properly for you.
The only email we can find from you is the request for CoA documentation, which we replied to and sent over promptly. We have not received a message from you about the scent or quality issue.
Please send us your order number and the batch number from the bottle, and we can check this and advise on the best next step.
Kind regards,
Abbey Essentials Team
Good Product for Nerve pain
I have removed the.previous due to a misidentity. I apologize. Your company was great and the product used in conjunction with other was effective for the purpose for which it was bought.
21 juin 2026
Réponse de Abbey Essentials
Hi, we’re sorry to hear about the trouble you’ve had. However, we don’t sell sheets, so it sounds like this review may have been intended for a different business.
Could you please provide a few more details about what you purchased and when, so we can confirm whether this relates to us? If the purchase was made elsewhere, we’d really appreciate it if you could remove the review and post it on the correct company’s page.
Kind regards,
Abbey Essentials Team
All the products are excellent
All the products are excellent, natural, and organic. I bought the fragrance oils, narcissus absolute, leather scent, and oakmoss essential oil. Thank you so much!
8 juillet 2026
Réponse de Abbey Essentials
Thank you so much for your lovely review.
We’re really happy to hear you love the products. I’m sorry the parcel took longer than usual to arrive as it was delayed within the postal network after leaving us, but I’m very glad it reached you safely in the end! :)
Best wishes,
Mark
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