I don’t know why sellers think they are always right no middle ground. It’s there way or nothing. I ordered a couple of masonary bits and it said Tuesday this was the Friday before through there eBay... Voir plus
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Ordered a pair of polished chrome base plates which I couldn’t find anywhere else. Good price and communication from Abbey. Items are good quality and have sorted my problem. Will certainly look at ag... Voir plus
Purchased frelan window catches , good quality product. Lauren was very helpful & got back to promptly with my query, wouldn't hesitate to purchase again from this company Many thanks
Very Happy Customer! Been wearing these for work for years but Dickies seem to have stopped making them, so it was great to find these guys had some. Very easy to use website, quick payment and the tr... Voir plus
À propos de l'entreprise
- Quincaillerie
- Magasin de materiaux de construction
- Fournisseur de matériaux de construction
- Magasin d'outillage
Écrit par l'entreprise
Hugo Casino is a modern online casino platform that offers a secure, immersive, and user-friendly gaming experience with a wide selection of slots, table games, and live dealer options, fast registration, attractive bonuses, reliable payments, and professional customer support across all devices.
Coordonnées de contact
Lomax Street, OL12 0DN, Rochdale, Royaume-Uni
- 01706 644880
- sales@abbeyhardware.co.uk
- abbeyhardware.co.uk
Communication breakdown
I don’t know why sellers think they are always right no middle ground. It’s there way or nothing. I ordered a couple of masonary bits and it said Tuesday this was the Friday before through there eBay site and the delivery was updated possibly by some eBay policy to say Thursday. I sent a message via eBay to say I was not impressed and it was taking too long. Well all hell broke loose instead of saying something like sorry your order is taking longer but it will be with you shortly. It was along the lines of it’s not our fault eBay policies Royal Mail. La la la. Saying I will not apologise when it’s not my fault. Why do companies think the buyer does not have a genuine opinion and the communication falls down due to some personal view. They are a business dealing with the public which without customers there is no business.
31 juillet 2024
Avis spontané
Wonderful service and value for money
Wonderful service and value for money. I am totally unsuited to DIY, so when I accidentally ran over the lead of my lawnmower I felt frustrated. I rang this hardware store to see if I could have my lawnmower mended.
I spoke to Michelle and she explained that they sold a little device to mend the lead for only £1.99. I doubted my abilities but popped into see her, in this gently bustling and friendly shop.
She took the plug joiner thing apart and patiently explained to me how to mend my lawnmower. Reminding me that it was like wiring a plug 🔌.
I felt empowered with the information given to me and felt quietly confident that I could mend my lawnmower.
Amazingly, I could and for only £1.99.!! I’m so pleased 😃.
4 août 2022
Avis spontané
Great service and very helpful.
17 mars 2022
Good company to order from
Good company to order from.
Good website, items in stock, prompt delivery.
17 mars 2022
Great place to get your hardware
Great products and great customer service. Keeping me updated on my order. Recommended
4 mars 2022
Avis spontané
Ordered 3 tough bags of FORGEFIX panel…
Ordered 3 tough bags of FORGEFIX panel pins.
Received ONE flimsy torn plastic bag in a broken cardboard box with many pins loose or indeed missing.
E-mailed company to complain and to claim a refund.
No response received.
I would advise to stay well clear.
3 mars 2022
Réponse de Hugo Casino
We are sorry you were disappointed. We did respond immediately and offered to collect them and refund you.
Product was as advertised and speedy…
Product was as advertised and speedy delivery. An excellent company to deal with
7 février 2022
Good service overall.
7 février 2022
Always a pleasure to order from good…
Always a pleasure to order from good reliable company very competitive prices well packed with fast delivery would recommend
2 février 2022
Prompt and efficient service-would be…
Prompt and efficient service-would be happy to use in future.
18 janvier 2022
Really lovely quality brass products…
Really lovely quality brass products with quick delivery. Very happy!
12 janvier 2022
Great product range and prompt delivery…
Great product range and prompt delivery just before xmas. Cant fault the service top marks. Will recommend to friends and family and will be buying again.
11 janvier 2022
Purchased frelan window catches
Purchased frelan window catches , good quality product. Lauren was very helpful & got back to promptly with my query, wouldn't hesitate to purchase again from this company
Many thanks
5 janvier 2022
Fast dispatch and a Fault free service
8 décembre 2021
Very disappointed
Very disappointed, my order was cancelled due to a pricing error on their website. Why do businesses think it's your fault for finding their bargains. I think they should live with their mistakes and send you what you paid for.
2 décembre 2021
Avis spontané
Excellent quality goods and customer…
Excellent quality goods and customer service. Query also dealt with quickly and efficiently.
16 novembre 2021
Great product at a great price will buy…
Great product at a great price will buy from them again
11 novembre 2021
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