Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My go to cab company when I need to be somewhere on time. I love the app and standard pricing. Unlike Ubers surge pricing. The drivers have all been great. No complaints from my 10+ years of patro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I always find booking easy with Abetta, they are pleasant to deal with and efficient. On this occasion the car came quickly and i could track exactly when it would arrive. The driver Abdal was frien... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always - an excellent service We use Abetta very frequently and on this trip we met Suilaman (our driver) who was very courteous, friendly, and delivered a great service!

Noté 5 sur 5 étoiles

Lovely, friendly, helpful driver (no 191) drove us to Heathrow yesterday (6 May). The relaxed journey to the airport in a comfortable clean car was a perfect start to our holiday. We always book by ph... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de taxi
  2. Service de navette aéroport
  3. Service de transport

Écrit par l'entreprise

Abetta has been a trusted, licensed TFL Minicab Operator for over 50 years, specialising in long-distance journeys and seamless airport transfers across London and the UK. With over 8 million trips completed, our experience speaks for itself. We offer a Meet & Greet service at airports and utilise flight tracking technology to ensure that our drivers arrive on time, every time. Abetta Cars is UKAS accredited with ISO 9001, 14001, and 27001 certifications, reflecting our commitment to quality, environmental responsibility, and data security. Our fleet includes saloon cars, executive vehicles, and spacious MPVs, with all drivers strictly vetted to ensure your safety and comfort. We also offer baby seats upon request. Book with ease by phone, email, website, or app, and enjoy competitive fixed pricing and reliable, professional service. Choose Abetta Cars for a comfortable, safe, and punctual travel experience backed by over half a century of expertise.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

242 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best experience …

Once again I want to thank Abetta cars for their service today , Had a small procedure at stanmore today that required I come home by taxi. Once again Abetta cars were very obliging and I did not have to wait very long for a car to pick me up and bring me home . Thank you to all your staff for all their help in getting me home safely

12 mars 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

Thank you so much for your kind words and for taking the time to share your experience. We’re really pleased to hear that everything went smoothly for you today, especially after your procedure.

Our team always aims to provide a prompt, reliable, and comfortable service, so it’s wonderful to know we could help make your journey home stress-free. Your appreciation means a great deal to all of us.

Noté 5 sur 5 étoiles

Received a great 5 star service from…

Received a great 5 star service from Abetta cars. Having been my go to car service for many years I was delighted this week with the trip to Luton airport. Notification to my phone took care of any anxiety. Driver arrived ahead of time.
Very comfortable journey.

3 mars 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

Thank you for your wonderful review and for choosing Abetta Cars as your go-to service over the years — your continued support really means a lot to us.

We’re delighted to hear that your journey to Luton Airport went smoothly and that the driver arrived ahead of time. It’s also great to know the notifications helped give you peace of mind before your trip.

We truly appreciate your kind words and look forward to taking care of your next journey.

Noté 5 sur 5 étoiles

A polite and pleasant driver made my…

A polite and pleasant driver made my journey agreeable. Thanks to him.

27 février 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

Thank you for your kind feedback. We’re really pleased to hear that your driver was polite and pleasant and helped make your journey an agreeable one.

We’ll be sure to pass your thanks on to the driver, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back on your next journey with Abetta.

Noté 5 sur 5 étoiles

I was able to order a cab on a Sunday morning

The guy I spoke to when ordering the cab was lovely and he had a driver available on a Sunday morning.
My mother and I used Abetta for the first time on 01/03/26. We did not wait long for the driver, he was polite and helpful. The driver made sure I was safe getting out of the car so I could quickly get to the other side of the car to help my mother.

1 mars 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

Thank you so much for your kind words and for choosing Abetta for your journey on 01/03/26 — we’re really pleased your first experience with us was such a positive one.

It’s great to hear that our team member in the office was helpful when arranging your booking, especially on a Sunday morning, and that your driver arrived promptly. We’re particularly glad to know he was polite, helpful, and mindful of your safety while ensuring you could assist your mother comfortably — that level of care is exactly what we aim to provide.

We truly appreciate you taking the time to share your experience and hope to look after you and your mother again in the future.

Noté 5 sur 5 étoiles

am writing regarding the fantastic…

am writing regarding the fantastic service from Said ( Driver) who went above and beyond to help with luggage and my disabled husband. He made sure we were all comfortable and put us at ease.

We were lucky that he dropped us and we were quite hopeful that he would pick us up.

We were so happy to see him at the airport to pick us up. He’s super friendly and professional. I would highly recommend him and Abetta cars to my family and friends.

27 février 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

Thank you so much for your kind feedback. We’re delighted to hear that Said provided such a fantastic service and went above and beyond to assist with your luggage and support your husband. Ensuring our passengers feel comfortable, cared for and at ease is exactly what we strive for.

We’re especially pleased that Said was able to take care of both your outward and return journeys, it’s always nice when a familiar and trusted driver is there to greet you.

Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to welcoming you back again soon.

Noté 5 sur 5 étoiles

Easy to arrange and pay for the booking…

Easy to arrange and pay for the booking by phone. The driver arrived as expected and provided a smooth journey to our destination. I have always been pleased with my Abetta booking.

27 février 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

We’re really pleased to hear that your booking was easy to arrange and that everything went smoothly on the day. Reliable service and hassle-free journeys are exactly what we aim to provide every time. It’s great to know you’ve consistently been happy with your Abetta bookings, and we truly appreciate your continued support. We look forward to taking care of your next journey!

Noté 5 sur 5 étoiles

Excellent service thank you

Excellent service thank you

24 février 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

Thank you for your kind words! We're really pleased you had an excellent experience with us. We look forward to serving you again soon.

Noté 5 sur 5 étoiles

I always highly recommend ABETTA

I always highly recommend ABETTA. I have used them now for many years. Very reliable. The office staff are friendly and efficient as are the drivers.

22 février 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

We're delighted to hear that you've found both our office team and drivers friendly and efficient, and that we've been able to provide a reliable service time and time again. Long-standing customers like you are what keep us motivated to maintain the high standards we aim for every day.

Noté 5 sur 5 étoiles

Thank you

Didn't catch the name of the lady who drove us to the airport at 4am but she was the best driver ever!

15 février 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

We’re especially proud of our early morning drivers, 4am airport runs aren’t easy, but we know how important they are. I’ll make sure this feedback is passed on to the driver involved.

Noté 5 sur 5 étoiles

I have never used Abetta previously but…

I have never used Abetta previously but they will be my first choice in the future. Easy to book, appreciated email confirmation, great drivers who sent a map of their progress and ETA with nice cars

Michael - London

7 février 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

Thank you! That genuinely means a lot, especially as a first-time customer 🙏

We put a big focus on making the whole process smooth from start to finish, easy booking, clear confirmations, live tracking and drivers who actually care about the service they provide.

I’m really pleased you noticed the small details like the progress map and ETA updates, we know that reassurance makes a difference.

Noté 5 sur 5 étoiles

Consistently good service as always…

Consistently good service as always from booking to pick up and ride. Good quality cars and polite friendly and helpful driver. Thank you.

28 janvier 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

We’re delighted to hear that everything ran smoothly from booking through to drop-off, and that you enjoyed the quality of our vehicles and the professionalism of your driver. We take real pride in delivering a consistently high standard of service, so feedback like this means a lot to the whole team.

Noté 5 sur 5 étoiles

Perfect trip as always from Abetta

Perfect trip as always from Abetta - I couldn’t find any cabs from central London but as soon as I called Abetta they were there within 30 mins… Abetta always have my back. Best cab company in London!

6 février 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

Thank you so much for your kind words and continued trust in Abetta. We’re really glad we could be there for you when you needed us, especially in busy central London. Knowing that you feel we “always have your back” genuinely means a lot to our whole team. We look forward to taking care of your journeys again soon.

Noté 5 sur 5 étoiles

Airport pick up

We have used Abetta car for many years. They are efficient and reliable. The drivers are friendly and helpful with the luggage.

6 février 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

Thank you so much for your continued loyalty and kind words. We’re really pleased to hear that you’ve consistently found our service efficient and reliable, and that our drivers have taken good care of you and your luggage. We truly appreciate your support over the years and look forward to continuing to look after your journeys with us.

Noté 5 sur 5 étoiles

Pick up to the airport was on time and…

Pick up to the airport was on time and driver picked alternative route due to traffic so no delay. On arrival driver was waiting for me, polite and attentive.

24 janvier 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

Thank you for your feedback! We’re pleased to hear your airport pickup was on time and that the driver took an alternative route to avoid traffic and ensure a smooth journey. It’s also great to know your return pickup was prompt, polite, and attentive. We really appreciate your review and look forward to assisting you again soon.

Noté 5 sur 5 étoiles

A 5 star service…

On arrival at Heathrow T4 I was met by the driver from Abetta car service who whisked me home in no time at all
An excellent service

22 janvier 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

Thank you for your wonderful review! We’re delighted to hear you received a 5-star service and that your Heathrow T4 pickup was seamless and efficient. It’s great to know our driver got you home comfortably in no time. We really appreciate your feedback and look forward to looking after you again soon.

Noté 5 sur 5 étoiles

Abetta cars

we have used this company many times and have always found them to be extremely reliable and all the drivers are very helpful, reliable and polite, last night we were collected from Heathrow by Uly who was excellent.

21 janvier 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

Thank you so much for your continued loyalty and kind words. We’re delighted to hear that you’ve consistently found our service reliable and our drivers helpful and polite. It’s especially great to know that Uly provided excellent service on your Heathrow pickup — we’ll be sure to pass on your praise. We truly appreciate your support and look forward to welcoming you again soon.

Noté 5 sur 5 étoiles

Sonny was a good safe driver

Sonny was a good safe driver. He was helpful and courteous.

16 décembre 2025
Avis spontané
Logo de Abetta

Réponse de Abetta

Thank you for your kind feedback! We’re really pleased to hear that Sonny provided a safe, helpful, and courteous journey. We’ll be sure to pass your comments on to him. We look forward to welcoming you again soon.

Noté 5 sur 5 étoiles

Wonderful!

My driver today was wonderful! Extremely helpful and got me back home smoothly after a stressful flight :)
5 star service

12 janvier 2026
Avis spontané
Logo de Abetta

Réponse de Abetta

We’re really pleased to hear your driver looked after you so well and helped make the journey home smooth after a stressful flight. Providing calm, reliable, and friendly service—especially after long travel days—is exactly what we aim for.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus