Vendu par Abigail Ahern
Les informations sur cette page sont basées uniquement sur les avis produits écrits par des clients de Abigail Ahern via Trustpilot.
The product was damaged. Customer services took forever to get back to me, I had to badger them for a qr code for the return. If a product is faulty then it should be simple to return . When I eventually got a return code I did not send the product back as I wasn’t confident I’d get the refund
Very contemporary & stylish table lamp which looks amazing in the hall of my Edwardian house, plus it’s nice with no cables. Recommended
Réponse de Abigail Ahern
We really appreciate your 5-star review—so glad to hear your new decor pieces are making an impression!
AA Team x
Dear little light - nice soft light - and great that it produces 3 different effects. Instructions don’t tell you that you need to hold it up to turn it on (and then when you put it down, it will often go off). Despite all that, really like it - bought 3!
Réponse de Abigail Ahern
Thanks so much for your glowing review! It’s wonderful to know your new decor fits perfectly in your space.
AA Team x
faulty on delivery , didnt work , poor connection .
Awful service arrived damaged. Customer service is non existent. Don’t buy
Service has been atrocious. The lamp was faulty. I emailed with no reply, called the store twice who passed a message on but still with no reply and emailed again. After 5 attempts I received an email asking for information already provided. I replied to that and have sent a reminder and no further response to this. To say I’m disappointed is an understatement and never again will I purchase from Abigail Ahern. Might be fine if your purchase isn’t faulty but if it is trying to resolve the matter is truly awful.
Love the colour. So stylish. Love it
Réponse de Abigail Ahern
Thanks so much Alison, we're really pleased you are happy with your Keswick Portable Table Lamp! x
Item damaged and should have been checked before sent out.
Réponse de Abigail Ahern
Thank you for your review, please kindly contact our customer services with some images of the damaged item. They're on hand ready to help resolve this for you x
